Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Exchange Online folder synchronization
    3.  
      About Folder Sync
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.14.0
    6.  
      Changes introduced in version 1.13.3
    7.  
      Changes introduced in version 1.13
    8.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync 1.14.0
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console

For individual users you can view the synchronization status and the date and time of the last synchronization event from the Accounts node of the Veritas Alta Archiving Veritas Alta View Compliance and Governance Management Console.

Note:

You cannot make Folder Sync-related changes for individual users from the Veritas Alta View Compliance and Governance Management Console. Changes must be made in the ArchiveTools Management Console.

To view the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console

  1. In an Internet browser, navigate to the URL for your Veritas Alta Archiving Veritas Alta View Compliance and Governance Management Console, and log in.
  2. In the left pane of the Veritas Alta View Compliance and Governance Management Console, expand the My Config node and select Accounts.
  3. Click a user from the list on the Accounts page, to display the Edit Account page for that user.
  4. On the Edit Account page, Folder Synchronization Status shows the synchronization status for the selected user, and the date and time of the last synchronization event.
  5. Click Cancel to exit the Edit Account page without making any changes.

More Information

About monitoring and managing Folder Sync