Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide

Last Published:
Product(s): Veritas Alta Archiving (1.0)
  1. About Folder Sync
    1.  
      About this guide
    2.  
      About Exchange Online folder synchronization
    3.  
      About Folder Sync
    4.  
      About support for multiple instances of Folder Sync
    5.  
      Changes introduced in version 1.14.0
    6.  
      Changes introduced in version 1.13.3
    7.  
      Changes introduced in version 1.13
    8.  
      Folder Sync revision history
  2. Requirements for Folder Sync
    1.  
      Compatibility with Microsoft Exchange
    2.  
      Folder Sync Microsoft SQL Server requirements
    3.  
      Where to install Folder Sync
    4. Requirements for the servers on which Folder Sync is installed
      1.  
        Installing the Azure Active Directory module for Windows PowerShell
  3. Preparing the service and admin accounts for Folder Sync
    1.  
      Service account and administration account requirements for Folder Sync
    2.  
      Creating the Folder Sync service account
    3.  
      Preparing the administration account for Exchange 2016 or 2013
    4.  
      Preparing the administration account for Exchange 2010
    5.  
      Preparing the administration account for Exchange 2007
    6.  
      Preparing an administration account for Office 365
  4. Installing or upgrading Folder Sync
    1.  
      About installing or upgrading Folder Sync
    2.  
      Performing a new installation of Folder Sync 1.14.0
    3.  
      Upgrading from the Folder Sync 1.13 original release or later
    4.  
      Upgrading from Folder Sync 1.12
    5.  
      Upgrading from Folder Sync 1.11 or earlier versions
  5. Configuring the Folder Sync task
    1.  
      Configuring the settings for the Folder Sync task
    2.  
      Restarting the Folder Sync task
  6. Running and scheduling Folder Sync synchronizations
    1.  
      About performing and scheduling Folder Sync synchronizations
    2. Performing a "Run Now" Folder Sync synchronization
      1.  
        About the Reset Mailbox(es) option
    3.  
      Configuring scheduled Folder Sync synchronizations
    4.  
      About Folder Sync scheduling and choosing a scheduling strategy
    5.  
      Creating scheduled Folder Sync synchronization events
    6.  
      Selecting the mailboxes to target for scheduled Folder Sync synchronizations
    7.  
      Changing the iterative restart period for scheduled Folder Sync synchronization events
  7. Monitoring and managing Folder Sync
    1.  
      About monitoring and managing Folder Sync
    2. Viewing the All Mailboxes table
      1.  
        Contents of the All Mailboxes table
    3. Viewing the Folder Sync job list
      1.  
        Contents of the Folder Sync job list
    4. Viewing the Folder Sync mailbox report
      1.  
        Contents of the Folder Sync mailbox report
    5. Viewing the Folder Sync status report
      1.  
        Contents of the Folder Sync status report
    6.  
      Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
    7.  
      Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
  8. Troubleshooting Folder Sync
    1.  
      About the Folder Sync event log errors and log files
    2.  
      Folder Sync fails to work for some mailboxes
    3.  
      Troubleshooting occasional time-outs of the Folder Sync service

Selecting the mailboxes to target for scheduled Folder Sync synchronizations

If you create scheduled Folder Sync synchronization events, you must select the mailboxes to target for scheduled folder synchronizations.

Note:

You cannot select different mailboxes for different scheduled synchronization events. If you want to perform a synchronization for an extemporary list of mailboxes, you can perform a Run Now synchronization.

Folder Sync processes the selected mailboxes in alphabetical order. You cannot prioritize mailboxes for synchronization.

You use the ArchiveTools Management Console to select the mailboxes to target. You can also remove mailboxes from the list of targeted mailboxes, if required.

Note:

To target automatically any new mailboxes that are added between synchronizations, use the Auto Select New Targets configuration option.

See Configuring the settings for the Folder Sync task.

To select the mailboxes to target for scheduled Folder Sync synchronizations

  1. In the left pane of the ArchiveTools Management Console, expand the Archive Accelerator node.
  2. Expand the Archive Tools node and then select All Mailboxes.

    The main pane displays the mailbox database table, which shows the Folder Sync status for each mailbox in the mailbox database.

  3. In the mailbox database table, select one or more mailboxes that you want to target for scheduled folder synchronization.

    To select multiple mailboxes, hold down the Ctrl key while you select the mailboxes. To select multiple consecutive mailboxes, hold down the Shift key while you select the mailboxes.

  4. Right-click any one of the mailboxes that you selected, and choose Select for Sync.
  5. To check which mailboxes are now selected for scheduled synchronization, you can examine the Selected column of the table. This column displays True for all of the mailboxes in the mailbox database that are targeted for scheduled synchronization.

    Note:

    To refresh the information in the mailbox database table, click Refresh under Actions in the right pane.

To remove mailboxes from the list of mailboxes that are targeted for scheduled Folder Sync synchronizations

  1. In the left pane of the ArchiveTools Management Console, expand the Archive Accelerator node.
  2. Expand the Archive Tools node and then select All Mailboxes.

    The main pane displays the mailbox database table, which shows the Folder Sync status for each mailbox in the mailbox database.

  3. In the mailbox database table, select one or more mailboxes that you want to remove from folder synchronization.

    To select multiple mailboxes, hold down the Ctrl key while you select the mailboxes. To select multiple consecutive mailboxes, hold down the Shift key while you select the mailboxes.

  4. Right-click any one of the mailboxes that you selected, and choose Select for Sync.
  5. The Select Mailboxes for Sync dialog lists the mailboxes you selected. Clear the Select check box at the bottom of the dialog, and then click OK.

    Note:

    You must clear the Select check box, otherwise the mailboxes are selected for synchronization.

  6. To confirm that the mailboxes are now unselected, examine the Selected column of the mailbox database table. This column displays False for all of the mailboxes in the mailbox database that are not targeted for scheduled synchronization.

    Note:

    To refresh the information in the mailbox database table, click Refresh under Actions in the right pane.