Veritas Alta™ Archiving : Folder Sync 1.14.0 Administration Guide
- About Folder Sync
- Requirements for Folder Sync
- Preparing the service and admin accounts for Folder Sync
- Service account and administration account requirements for Folder Sync
- Creating the Folder Sync service account
- Preparing the administration account for Exchange 2016 or 2013
- Preparing the administration account for Exchange 2010
- Preparing the administration account for Exchange 2007
- Preparing an administration account for Office 365
- Installing or upgrading Folder Sync
- Configuring the Folder Sync task
- Running and scheduling Folder Sync synchronizations
- About performing and scheduling Folder Sync synchronizations
- Performing a "Run Now" Folder Sync synchronization
- Configuring scheduled Folder Sync synchronizations
- About Folder Sync scheduling and choosing a scheduling strategy
- Creating scheduled Folder Sync synchronization events
- Selecting the mailboxes to target for scheduled Folder Sync synchronizations
- Changing the iterative restart period for scheduled Folder Sync synchronization events
- Monitoring and managing Folder Sync
- About monitoring and managing Folder Sync
- Viewing the All Mailboxes table
- Viewing the Folder Sync job list
- Viewing the Folder Sync mailbox report
- Viewing the Folder Sync status report
- Disabling or enabling Folder Sync from the Veritas Alta View Compliance and Governance Management Console
- Viewing the Folder Sync synchronization status of an account from the Veritas Alta View Compliance and Governance Management Console
- Troubleshooting Folder Sync
Restarting the Folder Sync task
After you configure the Folder Sync message service settings you can restart the Folder Sync task to trigger the check for whether an Veritas Alta Archiving account exists for each mailbox. Folder Sync does not perform folder synchronizations for a mailbox unless it can confirm that an account exists for the mailbox in your company's Veritas Alta Archiving archive.
Note:
You must also restart the Folder Sync task if you make changes to the Folder Sync configuration file ArchiveAcceleratorSynchService.exe.config.
A restart of the Folder Sync task triggers a check for provisioned archive accounts if at least 60 minutes have passed since the provisioned accounts were last checked.
To restart the Folder Sync task
- On the Folder Sync server, click Start > All Programs > ArchiveTools > ArchiveTools Management Console.
- In the left pane of the management console, expand the Archive Accelerator node.
- Select the Task List folder.
- In the Task List pane, right-click the Folder Sync folder and select Stop.
- Wait for the status of the Folder Sync task to change to Stopped. If necessary, click Refresh in the Actions pane to refresh the display.
- In the Task List pane, right-click the Folder Sync folder and select Start.
Confirm that the status of the Folder Sync task changes back to Started. If necessary click Refresh in the Actions pane to refresh the display.
Note:
If the mailbox account synchronization has succeeded for a mailbox, the mailbox database table in the ArchiveTools Management Console shows the account ID in the Account ID column.