Veritas NetBackup™ Appliance Troubleshooting Guide

Last Published:
Product(s): Appliances (, 3.2, 3.1.2, 3.1.1, 3.1)
Platform: NetBackup Appliance OS

NetBackup status codes applicable for NetBackup Appliance

This section lists the NetBackup error that can occur while, working with a NetBackup Appliance. It helps you to resolve the issues based on the corresponding error messages:

Table: NetBackup status codes

NetBackup status code




file read failed

A read of a file or socket failed.


client host name cannot be found

The system function gethostbyname() failed to find the client's host name.


media open error

The tape manager (bptm) or disk manager (bpdm) did not open the device or file that the backup or restore must use.


media write error

The system's device driver returned an I/O error while NetBackup wrote to removable media or a disk file.


problems encountered during setup of shared memory

The NetBackup processes use shared memory for some operations. This status is returned when an error is encountered in the initialization of the shared memory by the operating system's APIs.


no storage units available for use

The NetBackup resource broker (nbrb) did not find any storage units available for use. Either all storage units are unavailable or all storage units are configured for On demand only. In addition, the policy and schedule does not require a specific storage unit.


operation would cause an illegal duplication

If the request is processed, it causes a duplicate entry (for example, in the catalog or the configuration database). A duplicate catalog entry is usually due to a mistake in the specification of media IDs for NetBackup catalog backups.


Invalid storage unit

The storage unit or storage unit group specified for one or more destinations in storage lifecycle policy is not valid.

For more information on NetBackup status codes, refer to NetBackup™ Status Codes Reference Guide.