Description
To troubleshoot Event ID 8390 errors within Enterprise Vault (EV), use the table below to locate your specific error message and the information on how to resolve the error.
Examples of the unique error message that can be displayed include:
- RPC Server Unavailable
- Hierarchy Inversion
- Unspecified Error
- General Access Denied
- SQL Database Deadlock
- Privileges Referenced Assigned Caller
- Ran Out Memory
- Synchronization Fail
- Unspecified Error
- Exchange Provisioning Task Failure
- Name Directory Machine Cannot be Blank
- Operation Identifier not Valid
- Migrator Server
- The specified module could not be found
- The procedure number is out of range
- Not enough server storage is available to process this command
- A server error has occured
Match the unique error message displayed in the second sentence of the description to the article in the table below.
For example:
Description: The EnterpriseVault.DirectoryConnection object reported an error.
The RPC Server is Unavailable
V-437-8390
| Event 8390 Description | Article |
| The RPC server is unavailable - 0x800706ba | 000087778 |
| An attempt was made to move an ArchiveFolder beneath itself (hierarchy inversion) - 0xC0041BF0 | 000082706 |
| An attempt was made to move an ArchiveFolder beneath itself (hierarchy inversion) - Public Folders - 0xC0041BF0 | 000015591 |
| Unspecified Error - PST Restore | 000095043 |
| Unspecified Error - 0x80004005 | 000087828 |
| General Access Denied Error - EV Microsoft Exchange | 000087742 |
| General Access Denied Error - Discovery Accelerator | 000011627 |
| Access is Denied - EV SharePoint | 000020751 |
| The SQL database server detected a deadlock while accessing the Vault Database | 000087808 |
| Not All Privileges Referenced are Assigned to the Caller | 000087854 |
| Ran Out of Memory - 0x800700e | 000087792 |
| Ran Out of Memory - 0xc0041c0e | TECH66255 |
| An attempt was made to move an ArchiveFolder beneath itself (hierarchy inversion) - Sync failing | 000013235 |
| Continuing will cancel the connections - Exchange Provisioning Task fails | 000089561 |
| The Operation Identifier is not Valid - 0x800710dd | 000009610 |
| The error code was 0x80040e14 CDirectoryConnectionObject::UpdateIndexLocationBackUpMode | 000087856 |
| Error [0x80040e14] {CDirectoryConnectionObject::GetArchiveOrArchiveFolderSecurity} | 000076583 |
| The specified module could not be found. Internal references: Error [0x8007007e] - Accelerator Searches fails with Enterprise Vault API | 000085256 |
| 0x80131600 Internal references: Error [0x80131600] - Integrated Search access fails from Lotus Notes | 000018308 |
| The procedure number is out of range. Internal references: Error [0x800706d1] {CDirectoryConnectionObject::EnumIndexVolumeSetsByArchiveEx} | 000016810 |
| Not enough storage is available to process this command | 000037110 |
| Unspecified error - Server error has occurred when manually archiving | 000086311 |
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