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NetBackup™ Snapshot Manager for Cloud 安装和升级指南

Last Published: 2025-02-18

Product(s): NetBackup (10.5.0.1)

未收到 datamover 的确认

备份作业失败并显示以下错误消息：未收到 datamover 的确认：

Oct 10, 2022 5:06:21 AM - begin SnapDupe Mount: Import Snapshot
Oct 10, 2022 5:06:21 AM - Info nbjm (pid=7578) 
BackupId=aws-ec2-us-east-2-xxxxxxxxxxxxxx_1665303611
Oct 10, 2022 5:06:23 AM - Info nbcs (pid=523) Start
Oct 10, 2022 5:06:23 AM - Info nbcs (pid=523) 
Requesting data mover container
Oct 10, 2022 5:18:36 AM - Error nbcs (pid=523) 
Invalid operation for asset: aws-ec2-us-east-2-xxxxxxxxxxxxxx
Oct 10, 2022 5:18:36 AM - Error nbcs (pid=523) 
Acknowledgment not received for datamover 
datamover.a2d3dc2249da45a0a839bc77eface2a4
Oct 10, 2022 5:18:36 AM - Info nbcs (pid=523) End

在以下情况下，会在群集上观察到上述错误消息：

pod 处于 ContainerCreating 状态。例如：

flexsnap-workflow-general-1665398188-4d03f27e-fblxb   
                                    0/1     ContainerCreating   0    142m
flexsnap-workflow-general-1665398188-538a8846-zrgtl   
                                    0/1     ContainerCreating   0    142m
flexsnap-workflow-general-1665398188-87cb301a-5bqss   
                                    0/1     ContainerCreating   0    142m
flexsnap-workflow-general-1665398188-f61f5f42-g2rhv   
                                    0/1     ContainerCreating   0    142m

描述的 pod 按如下所示显示事件：

 Type    Reason                  Age                   From     Message
 ----   ------                  ----                   ----     -------
  Normal   SandboxChanged          25m (x1874 over 140m)  kubelet  
  Pod sandbox changed, it will be killed and re-created.
  Warning  FailedCreatePodSandBox  56s (x2079 over 140m)  kubelet  
  (combined from similar events): Failed to create pod sandbox: 
  rpc error: code = Unknown desc
=failed to set up sandbox container 
"45f90b441cc4ea83efca63eacff1028779d4114fb213a5200e76f2e25373e054" 
  network for pod
"flexsnap-workflow-general-1665398189-f46e636e-vrcdz": 
  networkPlugin cni failed to set up pod
"flexsnap-workflow-general-1665398189-f46e636e-vrcdz_nbuxsystest" 
network: add cmd: failed to assign an IP address to container

要解决此问题，请参考 AWS 故障排除部分并实施解决方案。请与 AWS 支持联系以进一步进行故障排除。