Veritas Appliance Safety and Maintenance Guide

Last Published:
Product(s): Appliances (7.4.2, 3.2, 1.3)
Platform: Veritas 3340,Veritas 5340,Veritas 5230,Veritas 5150,Veritas 5240,Veritas 5250

Temperature issues

Several problems may affect the devices if ambient temperature is higher than 35C (95F). Refer to the product description document of your particular appliance model for details regarding acceptable temperature ranges.

Thoroughly check all aspects of the rack environment, ensuring that:

  • Nearby equipment is not overly warm.

  • Room temperature is within specifications.

  • Adequate AC power is supplied to the devices.

  • The front and back of the NetBackup Archive Appliance/NetBackup Appliance are clear of any obstructions. Air must flow easily and continually from the front of the appliance to the back of the appliance.

When the system alarm and location indicator on the appliance control panel is red, the alarm information is displayed in the Appliance Web Console. The following types of information are shown.

Table: Temperature alarm information

Alarm indication

Issue

Affected component

Description

Over temperature of the CPU core

Temperature

CPU

Temperature is not critical yet, but approaches the upper limit of the range.

Over temperature of the chassis air intake

Temperature

Chassis interior

Temperature is not critical yet, but approaches the upper limit of the range.

Fan module absence

Cooling device

Fan

Device is absent.

See Chassis issues.