Arctera™ Insight Capture Configuration Guide
- INTRODUCTION
- DASHBOARD
- IMPORTERS
- File-Based Collector Options
- Amazon S3
- Audio Video
- BlackBerry
- Bloomberg
- Box
- CellTrust
- Cloud9
- Chatter
- Chatter Cipher Cloud
- Cisco Webex Teams
- Citrix Workspace & ShareFile
- Dropbox Business
- Dubber Speik Recordings
- Dubber Speik SMS
- EML
- EWS
- Exchange Graph API
- FX Connect
- Google Drive
- IceChat
- iMessage
- JSON
- LSEG (Refinitiv)
- Microsoft Teams
- Microsoft Teams for Audio and Video
- Microsoft Teams via Webhooks
- NTR-X
- OneDrive for Business
- Pivot
- Redtail Speak
- RingCentral
- ServiceNow
- SharePoint
- Slack eDiscovery
- Symphony
- Text-Delimited
- X (Twitter)
- UBS
- Web Page Capture
- Workplace from Facebook
- XIP
- XSLT/XML
- Verba
- Verint
- Viva Engage (Yammer)
- Yieldbroker
- YouTube
- Zoom Chat
- Zoom Meetings
- Zoom Meetings Chats
- Zoom Meetings via Archiving API
- MONITORED USERS
- FILTERS
- TARGETS
- SETTINGS
- REPORTS
- APPENDIX
Activities Captured
Chat messages
Create
Edit
Note:
If the Capture retained messages (edits) checkbox is selected, all versions of edited messages will be captured.
Delete
Channel messages
Note:
The team owner should be included in the monitored users list to capture data from shared channels.
Create
Edit
Note:
If the Capture retained messages (edits) checkbox is selected, all versions of edited messages will be captured.
Note:
Only the latest version of the message is captured for Private Channels due to an API limitation.
Delete
Note:
The team owner should be included in the monitored users list to capture data from shared channels.
Captured messages can contain:
Chat/Channel info
Attachments
Note:
Only the latest version of a replaced attachment in a message is captured due to an API limitation. This limitation also applies to hosted content.
Note:
It is recommended to run/capture the required data before deleting teams and/or channels.
Loop components
Video clips
Voice messages
Reactions
Note:
Reactions of already captured messages are not captured.
Emojis
Praises
Approvals
Mentions
System-generated events (members added/removed/joined/left)
Warning:
The deduplication feature is available for Microsoft Teams chat messages. It is a process that eliminates duplicated copies of data and significantly decreases storage capacity requirements. To use the feature, enable the Use Graph's chat deduplication (cost reduction) checkbox from the Advanced Configuration Options on the Source tab. Note that due to the Graph API limitations, when this feature is enabled, the chat messages of guests and deleted users are not captured. To use this feature all users in the tenant should be monitored and have the E5 licenses.