NetBackup™ Web UI Administrator's Guide
- Introducing NetBackup
- About NetBackup
- NetBackup documentation
- NetBackup web UI features
- NetBackup administration interfaces
- Terminology
- First-time sign in to the NetBackup web UI
- Sign in to the NetBackup web UI
- Sign out of the NetBackup web UI
- Documentation for Catalog Recovery Wizard, disk array hosts, disk pools, and Host Properties in the NetBackup web UI
- Section I. Monitoring and notifications
- Monitoring NetBackup activity
- The NetBackup dashboard
- Activity monitor
- Job monitoring
- Workloads that require a custom RBAC role for specific job permissions
- View a job
- View the jobs in the List view
- View the jobs in the Hierarchy view
- Jobs: cancel, suspend, restart, resume, delete
- Search for or filter jobs in the jobs list
- Create a jobs filter
- Edit, copy, or delete a jobs filter
- Import or export job filters
- Troubleshooting the viewing of jobs
- Notifications
- Monitoring NetBackup activity
- Section II. Configuring hosts
- Managing host properties
- Managing credentials for workloads and systems that NetBackup accesses
- Overview of credential management in NetBackup
- Add a credential in NetBackup
- Add a credential for an external KMS
- Add a credential for NetBackup Callhome Proxy
- Edit or delete a named credential
- Add a credential for CyberArk
- Configuring external credentials
- Add a configuration for an external CMS server
- Edit or delete the configuration for an external CMS server
- Add a credential for Network Data Management Protocol (NDMP)
- Edit or delete Network Data Management Protocol (NDMP) credentials in NetBackup
- Troubleshooting the external CMS server issue
- Managing deployment
- Section III. Configuring storage
- Section IV. Configuring backups
- Section V. Managing security
- Security events and audit logs
- Managing security certificates
- Managing host mappings
- Managing user sessions
- Managing the security settings for the primary server
- Certificate authority for secure communication
- Disable communication with NetBackup 8.0 and earlier hosts
- Disable automatic mapping of NetBackup host names
- Configure the global data-in-transit encryption setting
- About NetBackup certificate deployment security levels
- Select a security level for NetBackup certificate deployment
- About TLS session resumption
- Set a passphrase for disaster recovery
- About trusted primary servers
- Using access keys, API keys, and access codes
- Configuring authentication options
- Managing role-based access control
- RBAC features
- Authorized users
- Configuring RBAC
- Notes for using NetBackup RBAC
- Add AD or LDAP domains
- View users in RBAC
- Add a user to a role (non-SAML)
- Add a smart card user to a role (non-SAML, without AD/LDAP)
- Add a user to a role (SAML)
- Remove a user from a role
- Disable web UI access for operating system (OS) administrators
- Disable command-line (CLI) access for operating system (OS) administrators
- Default RBAC roles
- Add a custom RBAC role
- Role permissions
- Manage access permission
- View access definitions
- Section VI. Detection and reporting
- Section VII. NetBackup workloads and NetBackup Flex Scale
- Section VIII. Disaster recovery and troubleshooting
Send email notifications for job failures
You can configure NetBackup to send email notifications when job failures occur. This way administrators spend less time monitoring NetBackup for job failures and manually creating tickets to track issues. NetBackup supports the ticketing systems that use inbound email service for ticket creation.
See Status codes that generate alerts.
NetBackup generates alerts based on certain job failure conditions or NetBackup status codes. Alerts that are similar or have a similar reason for failure are marked as duplicates. Email notifications for duplicate alerts are not sent for the next 24 hours. If a notification cannot be sent, NetBackup retries every 2 hours, up to three attempts.
NetBackup audits an event if changes are made to the alert settings or when it cannot generate an alert or send an email notification. See About NetBackup auditing.
Review the following requirements before you configure email notifications using a ticketing system.
The ticketing system is up and running.
The SMTP server is up and running.
A policy is configured in the ticketing system to create tickets (or incidents) based on the inbound emails that NetBackup sends.
To configure email notifications
- At the top right, click Settings > Email notifications.
- Go to the Email notifications tab.
- Select Send email notifications.
- Enter the email information including the recipient's email address, the sender's email address, and the email sender's name.
- Enter the SMTP server details including the SMTP server name and port number.
Provide the SMTP username and password if you have specified the credentials earlier on the SMTP server.
- Click Save.
- Log on to the ticketing system to view the tickets that were created based on NetBackup alerts.
You can exclude specific status codes so that email notifications are not sent for these errors.
To exclude specific status codes
- At the top right, click Settings > Email notifications.
- Locate Exclude status codes.
- Enter the status codes or a range of status codes (separated by commas) for which you do not want to receive email notifications.
- Click Save.
An email notification for an alert contains information about the primary server, job, policy, schedule, and error. Emails may contain other information based on the type of job. For example, for VMware job failures, details such as vCenter Server and ESX host are present in the email notification.
Example email notification:
Primary Server: primary1.example.com
Client Name: client1.example.com
Job ID: 50
Job Start Time: 2018-05-17 14:43:52.0
Job End Time: 2018-05-17 15:01:27.0
Job Type: BACKUP
Parent Job ID: 49
Policy Name: Win_policy
Policy Type: WINDOWS_NT
Schedule Name: schedule1
Schedule Type: FULL
Status Code: 2074
Error Message: Disk volume is down