Veritas Enterprise Vault™ Setting up SMTP Archiving

Last Published:
Product(s): Enterprise Vault (12.2)
  1. About this guide
    1.  
      Introducing this guide
    2. Where to get more information about Enterprise Vault
      1.  
        Enterprise Vault training modules
  2. Introducing Enterprise Vault SMTP Archiving
    1.  
      About Enterprise Vault SMTP Archiving
    2.  
      About SMTP Journaling
    3.  
      About Selective SMTP Journaling
    4.  
      About SMTP Mailbox Journaling
    5.  
      Configuring SMTP Journaling and SMTP Mailbox Journaling
    6.  
      Configuring Selective SMTP Journaling and SMTP Mailbox Journaling
    7.  
      Using Exchange Server to journal messages to Enterprise Vault
  3. Installing SMTP Archiving
    1.  
      About installing Enterprise Vault SMTP Archiving components
    2.  
      Reporting
    3.  
      Monitoring
  4. Configuring SMTP Archiving
    1.  
      Steps to configure SMTP Archiving
    2.  
      Creating archives for SMTP messages
    3. Configuring retention categories and SMTP policies
      1. About X-Headers
        1.  
          About X-Kvs X-Headers
        2.  
          Searching archives for messages with specific X-Headers
    4. Configuring the Enterprise Vault SMTP Servers in the site
      1.  
        Entering the name or IP address of connecting hosts
      2.  
        Obtaining an SSL/TLS certificate
      3.  
        Configuring message tracking for SMTP messages
    5. Adding SMTP target addresses
      1.  
        Additional configuration for Selective SMTP Journaling or SMTP Mailbox Journaling
      2.  
        Additional configuration for Compliance Accelerator
      3.  
        Adding a large number of SMTP target addresses
    6. Adding an SMTP Archiving task
      1.  
        About the SMTP holding folder
      2.  
        Keeping safety copies of archived messages
      3.  
        Task summary reports
  5. Configuring target address rewriting
    1.  
      About target address rewriting
    2.  
      Steps to configure target address rewriting
    3.  
      Adding SMTP target addresses
    4.  
      Adding target address aliases
  6. PowerShell cmdlets
    1.  
      About the PowerShell cmdlets for SMTP Archiving

About SMTP Mailbox Journaling

Figure: Example of SMTP Mailbox Journaling

Example of SMTP Mailbox Journaling

SMTP Mailbox Journaling works in a very similar way to Selective SMTP Journaling. The differences are as follows:

  • In SMTP Mailbox Journaling, each target address is associated with an archive that is exclusive to that target address.

    In Selective SMTP Journaling, several target addresses may be associated with a single journal archive.

  • Although you can use any archive type, user archive types, such as Exchange Mailbox and Internet Mail archives, are typically used for SMTP Mailbox Journaling. Messages that contain a target address in a recipient field are stored in the Inbox of the archive. If a target address is found in the Sender or From fields, the message is stored in the Sent Items folder. If a target address is both the sender and recipient of a message, the message is stored in both the Inbox and the Sent Items folder.

  • In SMTP Mailbox Journaling, there will be many more target addresses and archives to manage.

  • In SMTP Mailbox Journaling, there may be more copies of a message archived than in Selective SMTP Journaling.

    As an example, take a message that contains the SMTP target addresses for user1 and user2. In Selective SMTP Journaling, user1 and user2 addresses may be associated with the same journal archive, so only one copy of the message is stored. In SMTP Mailbox Journaling, user1 and user2 addresses would be associated with separate archives, so two copies of the message are stored; one in each archive.

    Where possible, Enterprise Vault uses single instance storage when archiving multiple copies of SMTP messages.

When you configure SMTP Mailbox Journaling, the advanced SMTP site setting, Selective Journal Archiving, must be set to Inclusive. This ensures that the SMTP archiving task includes all of the sender and recipient fields (X-RCPT-TO, To, CC, BCC, From, Sender) in its searches.

To ensure that all mail to or from a particular mailbox address is captured, it is important that hub transport servers expand distribution lists in messages before the messages are sent to Enterprise Vault SMTP servers.