NetBackup IT Analytics Installation and Upgrade Guide for Linux

Last Published:
Product(s): NetBackup IT Analytics (11.4)
  1. Installation overview
    1.  
      Introduction
    2.  
      NetBackup IT Analytics components
    3.  
      Standard or Shared Services licensing edition
    4.  
      Install options
    5.  
      Multi-language support and locale considerations (Linux)
    6.  
      Supported third-party and open source products
  2. Install NetBackup IT Analytics on a Linux server
    1.  
      Step-1: Get the NetBackup IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Portal and database prerequisites
    4. Step-4: Install Oracle database application binaries (Linux)
      1.  
        Create database and users in existing Oracle farm in a Split Architecture deployment
    5.  
      Step-5: Install the Portal application binaries (Linux)
    6.  
      Step-6: Start the Portal services (Linux)
    7.  
      Step-7: Log into the Portal
    8.  
      Step-8: Install a license
    9. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About NetBackup IT Analytics version and license
      3.  
        View License Details
    10. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade NetBackup IT Analytics Portal on Linux
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade NetBackup IT Analytics Portal
      1.  
        Upgrade a shared services environment
      2.  
        Run the upgrade utility installer (Linux)
      3.  
        Known issues
      4.  
        Run the upgrade utility
      5.  
        After the upgrade
      6.  
        Upgrade methods to incorporate enterprise objects
      7. Attribute merging during the Portal upgrade
        1.  
          Attribute Management During the Portal Upgrade
        2.  
          Example of a Merge of Attribute Values
        3.  
          Steps to Rename Duplicate Attributes
        4.  
          Best Practice for Attributes in Multi-Tenancy Environments
    5. Data Collector upgrades
      1.  
        Mandatory prerequisites
    6.  
      Troubleshoot - Manual Data Collector upgrades
    7.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Linux
    8.  
      Collector updates from the NetBackup IT Analytics Portal
  4. Upgrade and Migrate to a new server
    1. Upgrade and migrate to a new server
      1.  
        Install the latest release of NetBackup IT Analytics on the new server
      2.  
        Perform an export of the database on the existing server
      3.  
        Stop Portal and agent services on the new server
      4.  
        Drop and re-create the existing portal user on the new server
      5.  
        Import the database onto the new server
      6.  
        Start Portal and agent services on the new server
      7.  
        Download, install, and execute to upgrade the database schema
    2.  
      Testing
    3.  
      Update Data Collector binaries (if necessary)
  5. Appendix A. X Virtual Frame Buffer
    1.  
      Configure X Virtual Frame Buffer (Xvfb)
  6. Appendix B. Oracle patches for the database server
    1. Install Oracle 19c October 2025 patch
      1.  
        Pre-install setup
      2.  
        OPatch installation steps
      3.  
        Installing the Oracle patches
      4.  
        Validate the database and OJVM patches
      5.  
        Validating JDK version update

Run the upgrade utility installer (Linux)

The absolute install path of Portal is represented as <install_path>. Substitute <install_path> with the absolute path of the Portal installation as applicable. If the Portal is installed on the default path, substitute by /opt which is the default path.

If you have configured a custom OS user or a group for Oracle or portal, instead of the default users or groups:

  • Update the OS user and group details in the environment file /<install_path>/aptare/bin/aptare_env.sh.

  • Ensure environment variables for Oracle, such as ORACLE_HOME, ORACLE_SID, PATH, LD_LIBRARY_PATH are set appropriately in /<install_path>/aptare/bin/aptare_env.sh and are exported correctly.

  • Update /<install_path>/aptare/upgrade/ant/sc_upgrade.xml with appropriate values for the custom OS user or group for Oracle and portal.

If you have the portal running with shared services and Oracle parameters such as service name and port are different than the default configuration, the upgrade utility installer will detect the parameters from the portal configuration file.

The following instructions assume you have the specific upgrade installer file for just your platform. You must perform these steps as a root user on the Linux system.

To mount the utility installer ISO

  1. Mount the ISO image that you have downloaded on the server by entering the following commands.
    mkdir /mnt/diska
mount -o loop <sc_upgrader_xxxx_linux.iso> /mnt/diska
    mkdir /mnt/diska
mount -o loop <itanalytics_upgrader_xxxx_linux.iso> /mnt/diska

    Note:

    Replace xxxx with the relevant ISO file name.

  2. Run the installer with the following commands:
    cd /
/mnt/diska/portal_upgrader.sh
  3. Follow the instructions to complete the installation.