APTARE IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): APTARE IT Analytics (10.6)
  1. Install APTARE IT Analytics Portal on a Windows server
    1.  
      Introduction
    2.  
      Portal installation memory requirements
    3.  
      Multi-language support and locale considerations (Windows)
    4.  
      Task 1: Portal and database deployment strategies (Windows)
    5.  
      Task 2: Pre-installation configuration (Windows)
    6. Task 3: Installing Oracle application binaries (Windows)
      1.  
        Troubleshoot the Oracle installation
    7.  
      Task 4: Installing Portal application binaries (Windows)
    8.  
      Task 5: Request the license key file (Windows)
    9.  
      Task 6: Log into the Portal (Windows)
    10.  
      Task 7: Install the license key file (Windows)
    11.  
      Task 8: Performing a cold backup (Windows)
    12.  
      Supported third-party and open source products
    13.  
      Uninstall the APTARE IT Analytics Portal
  2. Upgrade APTARE IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade the Oracle database application binaries to19c (Windows)
      1.  
        Upgrading the Oracle database application binaries (Windows)
    5. Upgrade APTARE IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    6.  
      Data Collector upgrades
    7.  
      Troubleshooting - manual Data Collector upgrades
    8.  
      Collector updates from the APTARE IT Analytics Portal
    9.  
      Clustered NetBackup upgrade procedure
    10.  
      Upgrade methods to incorporate enterprise objects
  3. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows July 2022 patch
  4. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new server

Troubleshooting - manual Data Collector upgrades

If the Data Collector fails after completing the previous requirements and prerequisites, perform the following:

On the Collector Server:

  1. End all running APTARE-related Java processes.

  2. Start the APTARE Agent Service

  3. If the APTARE Agent Service does not continue to run, verify no APTARE-related Java processes are running. If required, end all running APTARE-related Java processes.

    • Restart the Collector Server, if the Java processes cannot be killed manually. Prior to restarting the server, disable the automatic start of the APTARE Agent Service.

  4. Rename <APTARE_HOME>/jre to jre.old.

  5. Copy <APTARE_HOME>/upgrade/staging/snapshot/jre to <APTARE_HOME>/

  6. Enable the automatic start of APTARE Agent service, if you previously disabled the service.

  7. Start the APTARE Agent Service, and proceed to the Portal.

    See Collector updates from the APTARE IT Analytics Portal.