APTARE IT Analytics Licensing Guide

Last Published:
Product(s): APTARE IT Analytics (10.5)
  1. License installation and guidelines
    1.  
      License overview
    2.  
      Understanding licensing restrictions
    3.  
      Requesting a license key file
    4.  
      Install a license
    5. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        Help About
      3.  
        View License Details
    6. Criteria to determine license limits
      1. Capacity Manager
        1.  
          Storage Array Capacity license criteria
        2.  
          Vendor-specific capacity license criteria
        3.  
          EMC Symmetrix Arrays
        4.  
          EMC CLARiiON Arrays
        5.  
          HDS Arrays
        6.  
          NetApp Arrays
      2. Backup Manager
        1.  
          Cohesity DataProtect
        2.  
          Commvault Simpana
        3.  
          EMC Avamar
        4.  
          EMC NetWorker
        5.  
          Generic backups
        6.  
          HP Data Protector
        7.  
          IBM Spectrum Protect (TSM)
        8.  
          NAKIVO Backup & Replication
        9.  
          Oracle Recovery Manager (RMAN)
        10.  
          Rubrik Cloud Data Management
        11.  
          Veeam Backup & Replication
        12.  
          Veritas Backup Exec
        13.  
          Veritas NetBackup
      3.  
        Fabric Manager
      4.  
        Replication Manager
      5.  
        Virtualization Manager
      6.  
        File Analytics
    7. Managing licenses
      1.  
        Managing objects collected from centralized systems
      2.  
        Managing directly probed enterprise objects
      3.  
        What happens to historical data?
      4.  
        Processes to manage license counts
      5.  
        Identify counted and excluded objects
    8.  
      View the current license
    9.  
      Delete clients
    10.  
      Expand your license configuration
    11.  
      Exclude objects from future data collections
    12. Configure the Data Collector policy to exclude the object
      1.  
        Example of configuring a Data Collector policy to exclude arrays
      2.  
        Add objects to the Object Exclusion Database table
    13.  
      Removing objects from the license count
    14.  
      Deleting objects using the Inventory List view
  2. License key utility
    1.  
      License key utility
    2.  
      License key procedure
  3. License management from command line
    1.  
      Overview
    2.  
      Install a license on Microsoft Windows Portal platform
    3.  
      Install a license on Linux Portal platform
    4. Verify the current license configuration
      1.  
        Run report configuration utility
      2.  
        Run license verification utility
    5.  
      Removing a Portal license
  4. Troubleshooting
    1.  
      License install fails with 'License is already issued for another host' error

License key procedure

Complete the following steps to generate a license key for your environment:

  1. Download and install the currently supported Java Runtime Environment (JRE) on your designated APTARE IT Analytics Portal server. Refer to the Certified Configurations Guide for version information.

    • JRE may already be installed on your Portal server. To check, run the following command:

      java -version

  2. Accept the JRE license agreement and click the download link appropriate to your Portal's operating system. You can install the JRE in any directory (if it does not already exist on the Portal server).

  3. Save and extract the file you downloaded from https://www.veritas.com/support/en_US.htm into a temporary folder/directory on the designated Portal server. Change to the directory and run the following command:

    java -jar aptarekey.jar

    Note:

    The full path name to the java executable may be required.

    Sample Output

    ============== SYSTEM INFORMATION ======================
Hostname               : laptop
Operating System       : windows xp
Number CPUs or Cores   : 2
License Activation Key : LHK7L-APRQB-AVDPJ-VYME4-CY73M
=======================================================

  4. Copy the output from Step 3 and email it to license-aptare@veritas.com.

    After approximately 24 hours, you will receive an email from the License Key Management team with a license key file to install. For evaluation environments, the license key is issued for a time period agreed to between you and your sales representative. The expiration date is a firm date and is clearly visible on the login page of the APTARE IT Analytics Portal.

    If you have any technical support questions on our products or are having technical problems with the license key utility installation, contact Veritas Support.