NetBackup IT Analytics Data Collector Notes and Troubleshooting

Last Published:
Product(s): NetBackup IT Analytics (11.6)
  1. Data Collector Troubleshooting
    1.  
      Resolving Data Collectors connections issues - Linux specific
    2.  
      Resolving Data Collectors connections issues - Windows specific
    3.  
      Portal upgrade performance issues
    4.  
      Verify the Data Collector configuration
    5.  
      Verify Connectivity
    6.  
      Configuring web proxy updates
    7.  
      Collecting missed events for Veritas Backup Exec
    8.  
      Substituting ODBC for JDBC to connect to SQL server for Veritas Backup Exec
    9.  
      Useful Data Collection scripts for capacity
    10.  
      Host resources troubleshooting
    11.  
      Host resources: Check the status of the WMI proxy server
    12.  
      Host resources: Post-Installation verification
    13. Host resources: Check host connectivity using standard SSH
      1.  
        Checking Paths for SSH
      2.  
        Environment setting for bash users
    14.  
      Host resources: Check host connectivity
    15.  
      Host resources: Check host connectivity using Host Resource Configuration file
    16. Host resources: Generating host resource configuration files
      1.  
        Sample lines in an input file
    17.  
      Host resources: Check the execution of a command on a remote server
    18.  
      Host resources Data Collection
    19.  
      Host resources: Collection in stand-alone mode
    20. Configuring parameters for SSH
      1.  
        Configure channelWaitTime
      2.  
        Configure singleChannelSession
      3.  
        Configure sudoWithPassword
    21.  
      Identifying Windows file system access errors (File Analytics)
    22.  
      Collect from remote shares (File Analytics)
    23.  
      Adding a certificate to the Java keystore
    24.  
      Override default Java Heap memory (XMX) value for Data Collector utilities
  2. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  3. CRON Expressions for Policy and Report Schedules
    1.  
      CRON expressions for policy probe schedules
    2.  
      CRON expressions for scheduling reports
  4. Clustering Data Collectors with VCS and Veritas NetBackup (RHEL)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (RHEL)
    2.  
      Prerequisites
    3.  
      Getting started with Data Collector clustering
    4.  
      Configuring the Data Collector
    5.  
      Upgrading a clustered Data Collector
    6.  
      Considerations when Data Collector is pointing to Alta Domain Management
  5. Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    1.  
      Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
    2.  
      Prerequisites
    3.  
      Getting Started with Data Collector Clustering
    4.  
      Main.cf
    5.  
      Upgrading a Clustered Data Collector
    6.  
      Manage cluster configuration during NetBackup upgrade (Windows)
  6. Install and configure NetBackup IT Analytics Data Collector on MSCS environment
    1.  
      Cluster Data Collectors with MSCS on Windows
    2.  
      Perform cluster configurations
    3.  
      Upgrade NetBackup IT Analytics Data Collector in MSCS
    4.  
      Uninstall NetBackup IT Analytics Data Collector
    5.  
      Steps to perform before and after NetBackup upgrade
  7. Firewall Configuration: Default Ports
    1.  
      Firewall configuration: Default ports
  8. Maintenance Scenarios for Message Relay Server Certificate Generation
    1.  
      Regenerate authentication certificate nearing expiry (or already expired)
    2.  
      Recover inadvertently deleted aptare.ks file
    3.  
      Authenticate new database with existing SSL certificates
    4.  
      SSL certificate authentication for a new data collector

Override default Java Heap memory (XMX) value for Data Collector utilities

You may require to override the default Java Heap Memory (XMX) value to avoid performance degradation or potential "OutOfMemoryError" exceptions. The following procedure provides the override steps for Windows and Linux hosts.

Override default Java Heap memory (XMX) value for Windows Data collector utilities

To override the default XMX value for Data Collector Windows batch scripts, uncomment the XMX variable in dc_override_config.bat present in the mbs\conf directory and provide the updated XMX value. The comment in the batch file will guide you to identify the variable to be overridden for the script you are interested.

Example: Override XMX value for checkinstall.bat script

Update XMX value in dc_override_config.bat 

:: checkinstall.bat
              XMX_CHECK_INSTALL=-Xmx17g

The backup of the dc_override_config.bat is saved to the mbs\conf directory with the name dc_override_config.bat_bkp.

Note:

Use :: only for comment and at the beginning of the line.

Override default Java Heap memory (XMX) value for Linux Data collector utilities

To override the default XMX value for Data collector Linux batch scripts, uncomment the XMX variable in dc_override_config.sh present in the mbs/conf directory and provide the updated XMX value. The comment in the shell script file will guide you to identify the variable to be overridden for the script you are interested.

Example: Override XMX value for checkinstall.sh script

Update XMX value in dc_override_config.sh 

#checkinstall.sh
            XMX_CHECK_INSTALL=-Xmx17g

The backup of the dc_override_config.sh is saved to the mbs\conf directory with the name dc_override_config.sh_bkp.

Note:

Use # only for comment and at the beginning of the line.