NetBackup IT Analytics Data Collector Notes and Troubleshooting
- Data Collector Troubleshooting
- Resolving Data Collectors connections issues - Linux specific
- Resolving Data Collectors connections issues - Windows specific
- Portal upgrade performance issues
- Verify the Data Collector configuration
- Verify Connectivity
- Configuring web proxy updates
- Collecting missed events for Veritas Backup Exec
- Substituting ODBC for JDBC to connect to SQL server for Veritas Backup Exec
- Useful Data Collection scripts for capacity
- Host resources troubleshooting
- Host resources: Check the status of the WMI proxy server
- Host resources: Post-Installation verification
- Host resources: Check host connectivity using standard SSH
- Host resources: Check host connectivity
- Host resources: Check host connectivity using Host Resource Configuration file
- Host resources: Generating host resource configuration files
- Host resources: Check the execution of a command on a remote server
- Host resources Data Collection
- Host resources: Collection in stand-alone mode
- Configuring parameters for SSH
- Identifying Windows file system access errors (File Analytics)
- Collect from remote shares (File Analytics)
- Adding a certificate to the Java keystore
- Override default Java Heap memory (XMX) value for Data Collector utilities
- Firewall Configuration: Default Ports
- CRON Expressions for Policy and Report Schedules
- Clustering Data Collectors with VCS and Veritas NetBackup (RHEL)
- Clustering Data Collectors with VCS and Veritas NetBackup (Windows)
- Install and configure NetBackup IT Analytics Data Collector on MSCS environment
- Firewall Configuration: Default Ports
- Maintenance Scenarios for Message Relay Server Certificate Generation
Portal upgrade performance issues
When the entropy of the system is very low, cryptographic functions takes considerable amount of time.
Following are the examples of low entropy:
while adding new data collector on Portal, takes longer time to generate the key file.
Upgrade of Portal hangs when upgrading internal objects.
Aptare agent service takes longer time when started to get the
collectorconfig.xmlfrom data receiver side.checkinstall.shfile execution takes longer time than expecting.
These issues are observed on Linux Platform.
The following solution is recommended:
Note:
Download and install rng-tools rpm on the Portal.
For RHEL/OEL, execute the following steps to install the rng-tools and start the services:
Access command prompt.
Type yum install rng-tools to install the rng-tools.
Type systemctl start rngd to start the services.
Type systemctl enable rngd to enable the services.
For Suse, execute the following steps to install the rng-tools and start the services:
Access command prompt.
Type zypper install rng-tools to install the rng-tools.
Type systemctl start rng-tools to start the services.
Type systemctl enable rng-tools to enable the services.