Arctera Data Insight Administrator's Guide
- Section I. Getting started
- Introduction to Arctera Data Insight administration
- Configuring Data Insight global settings
- About Data Insight licensing
- SQLite WAL mode
- Configuring SMTP server settings
- About scanning and event monitoring
- Monitoring Indexer Node Storage Utilization
- About filtering certain accounts, IP addresses, and paths
- About archiving data
- About Data Insight integration with Data Loss Prevention (DLP)
- Importing sensitive files information through CSV
- Configuring advanced analytics
- About open shares
- About user risk score
- Configuring file groups
- Configuring Workspace data owner policy
- Configuring Management Console settings
- About bulk assignment of custodians
- Configuring Watchlist settings
- Configuring Metadata Framework
- Proof of concept
- Section II. Configuring Data Insight
- Configuring Data Insight product users
- Configuring Data Insight product servers
- About Data Insight product servers
- Adding a new Data Insight server
- Managing Data Insight product servers
- Viewing Data Insight server details
- About node templates
- Adding Portal role to a Data Insight server
- Adding Classification Server role to a Data Insight server
- Assigning Classification Server to a Collector
- Associating a Classification Server pool to a Collector
- Viewing in-progress scans
- Configuring Data Insight services
- Configuring advanced settings
- Monitoring Data Insight jobs
- Rotating the encryption keys
- Viewing Data Insight server statistics
- About automated alerts for patches and upgrades
- Deploying upgrades and patches remotely
- Using the Upload Manager utility
- About migrating storage devices across Indexers
- Viewing the status of a remote installation
- Configuring saved credentials
- Configuring directory service domains
- About directory domain scans
- Adding a directory service domain to Data Insight
- Managing directory service domains
- Fetching users and groups data from NIS+ scanner
- Configuring attributes for advanced analytics
- Deleting directory service domains
- Scheduling scans
- Configuring business unit mappings
- Importing additional attributes for users and user groups
- Configuring containers
- Section III. Configuring native file systems in Data Insight
- Configuring NetApp 7-mode file server monitoring
- About configuring NetApp file server monitoring
- Prerequisites for configuring NetApp file servers
- Credentials required for configuring NetApp filers
- Credentials required for configuring NetApp NFS filers
- Configuring SMB signing
- About FPolicy
- Preparing Data Insight for FPolicy
- Preparing the NetApp filer for Fpolicy
- Preparing the NetApp vfiler for Fpolicy
- Configuring NetApp audit settings for performance improvement
- Preparing a non-administrator domain user on the NetApp filer for Data Insight
- Enabling export of NFS shares on a NetApp file server
- Excluding volumes on a NetApp file server
- Handling NetApp home directories in Data Insight
- Configuring clustered NetApp file server monitoring
- About configuring a clustered NetApp file server
- About configuring FPolicy in Cluster-Mode
- Pre-requisites for configuring clustered NetApp file servers
- Credentials required for configuring a clustered NetApp file server
- Preparing a non-administrator local user on the clustered NetApp filer
- Preparing a non-administrator domain user on a NetApp cluster for Data Insight
- Persistent Store
- Preparing Data Insight for FPolicy in NetApp Cluster-Mode
- Preparing the ONTAP cluster for FPolicy
- About configuring secure communication between Data Insight and cluster-mode NetApp devices
- Enabling export of NFS shares on a NetApp Cluster-Mode file server
- Enabling SSL support for Cluster Mode NetApp auditing
- Configuring EMC Celerra or VNX monitoring
- Configuring EMC Isilon monitoring
- About configuring EMC Isilon filers
- Prerequisites for configuration of Isilon or Unity VSA file server monitoring
- Credentials required for configuring an EMC Isilon cluster
- Configuring audit settings on EMC Isilon cluster using OneFS GUI console
- Configuring audit settings on EMC Isilon cluster using the OneFS CLI
- Configuring Isilon audit settings for performance improvement
- Preparing Arctera Data Insight to receive event notifications from an EMC Isilon or Unity VSA cluster
- Creating a non-administrator user for an EMC Isilon cluster
- Utilizing access zone's SmartConnect Zone/Alias mappings
- Purging the audit logs in an Isilon filer
- Configuring EMC Unity VSA file servers
- Configuring Hitachi NAS file server monitoring
- Configuring Windows File Server monitoring
- Configuring Veritas File System (VxFS) file server monitoring
- Configuring monitoring of a generic device
- Managing file servers
- About configuring filers
- Viewing configured filers
- Adding filers
- Add/Edit NetApp filer options
- Add/Edit NetApp cluster file server options
- Add/Edit EMC Celerra filer options
- Add/Edit EMC Isilon file server options
- Add/Edit EMC Unity VSA file server options
- Add/Edit Windows File Server options
- Add/Edit Veritas File System server options
- Add/Edit a generic storage device options
- Add/Edit Hitachi NAS file server options
- Custom schedule options
- Editing filer configuration
- Deleting filers
- Viewing performance statistics for file servers
- About disabled shares
- Adding shares
- Managing shares
- Editing share configuration
- Deleting shares
- About configuring a DFS target
- Adding a configuration attribute for devices
- Configuring a DFS target
- About the DFS utility
- Running the DFS utility
- Importing DFS mapping
- Renaming storage devices
- Configuring NetApp 7-mode file server monitoring
- Section IV. Configuring SharePoint data sources
- Configuring monitoring of SharePoint web applications
- About SharePoint server monitoring
- Credentials required for configuring SharePoint servers
- Configuring a web application policy
- About the Data Insight web service for SharePoint
- Viewing configured SharePoint data sources
- Adding web applications
- Editing web applications
- Deleting web applications
- Adding site collections
- Managing site collections
- Removing a configured web application
- Configuring monitoring of SharePoint Online accounts
- About SharePoint Online account monitoring
- Configuring user with minimum privileges in Microsoft 365
- Creating an application in the Microsoft Azure portal
- Configuring application without user impersonation for Microsoft 365
- Adding SharePoint Online accounts
- Managing a SharePoint Online account
- Adding site collections to SharePoint Online accounts
- Managing site collections
- Configuring monitoring of SharePoint web applications
- Section V. Configuring cloud data sources
- Configuring monitoring of Box accounts
- Configuring OneDrive account monitoring
- Configuring Azure Netapp Files Device
- Managing cloud sources
- Section VI. Configuring Object Storage Sources
- Section VII. Health and monitoring
- Section VIII. Alerts and policies
- Section IX. Remediation
- Configuring remediation settings
- Section X. Reference
- Appendix A. Data Insight best practices
- Appendix B. Migrating Data Insight components
- Appendix C. Backing up and restoring data
- Appendix D. Data Insight health checks
- About Data Insight health checks
- Services checks
- Deployment details checks
- Generic checks
- Data Insight Management Server checks
- Data Insight Indexer checks
- Data Insight Collector checks
- Data Insight Windows File Server checks
- Data Insight SharePoint checks
- Classification server health checks
- Data Insight self service portal server health checks
- About Data Insight health checks
- Appendix E. Command File Reference
- Appendix F. Data Insight jobs
- Appendix G. Troubleshooting
- About general troubleshooting procedures
- About the Health Audit report
- Location of Data Insight logs
- Downloading Data Insight logs
- Migrating the data directory to a new location
- Troubleshooting FPolicy issues on NetApp devices
- Troubleshooting EMC Celera or VNX configuration issues
- Troubleshooting EMC Isilon configuration issues
- Troubleshooting SharePoint configuration issues
- Troubleshooting Hitachi NAS configuration issues
- Troubleshooting installation of Tesseract software
- Troubleshooting RHEL 9 upgrade issue
Viewing and managing the status of an operation
You can track and manage the progress of the operations that are initiated from the Data Insight Management Console. You can perform the following tasks from the Action Status page.
View the progress of an operation.
Cancel an ongoing operation.
Re-run a completed or canceled operation.
Delete a completed or canceled operation.
Note:
The Cancel and Re-run options are not supported for Delete Files action.
You can view the progress of the following types of operations:
Archive operations using Enterprise Vault.
Permission remediation operations.
Remediation operation using custom actions.
Deletion of stale, inactive, or orphan files and folders.
The Action Status page displays the following information:
The unique identification number of the operation.
The system-generated name for the triggered operation indicating its origin.
The type of the operation. For Enterprise Vault operations, the type is specified as EV. For permission remediation operations, the type is PR. For custom action operations, the type is CUSTOM. For delete action operations, the type is DELETE FILES.
The time when the user triggered the operation from the Management Console.
The user who triggered the operation.
The time when the destination server starts processing the triggered request. The destination server is an external server which is responsible for the actual execution of an operation that is triggered from the Data Insight Management Console. For example, in the case of an archive operation, the destination server is the Enterprise Vault server.
The time when the destination server completes processing the request.
The time it takes to complete the operation.
The status of the operation.
In case of archive operation using Enterprise Vault, the custom index property, including the classification tags applied to the files that are being archived.
Note:
Only some columns are displayed in the default view. You can view the other columns by selecting them from the column header drop-down.
The Details for Action panel shows you the step-by-step break-down of the selected operation.
To view the status of an operation
- In the Management Console navigate to Settings > Action Status. The Action Status page displays the details of recently triggered operations.
- Use the check box filter to display the operations based on their Type or Status. Additionally, you can use the search facility to display the operations based on their attributes such as Origin, Type, or Status.
- Click the Origin of the selected operation to view granular details of an operation. Alternatively, click the Select Action drop-down, and select View.
- The details of the selected operation are displayed in the Details for Action panel.
- Use the check box filter to display the operations based on the attributes such as: Status or Filer. Additionally, you can use the search facility to display the details based on attributes such as Path or Status.
You can cancel an operation that is in progress. Cancelling an operation, pauses all the activities of the operation. You can re-run a canceled operation later.
To cancel an ongoing operation
- In the Management Console, navigate to Settings > Action Status. The Action Status page displays the details of recently triggered operations.
- Use the check box filter to display the operations based on their Type or Status. Additionally, you can use the dynamic filter to display the operations based on their attributes such as Origin , Type, or Status.
- Click Select Action for the operation you want to cancel.
- Click Cancel.
You can re-run a canceled or a completed operation.
To re-run a canceled or a completed operation
- In the Management Console navigate to Setting > Action Status. The Action Status page displays the details of recently triggered operations.
- Use the check box filter to display the operations based on their Type or Status.
- Click Select Action for the operation you want to re-run.
- Select Run Again.
- Select any of the following:
All - To run all the sub-steps for the operation.
Unsuccessful - To run all the failed sub-steps for the operation.
Note:
For a permission remediation or custom action-related operation that is canceled, the option to run the unsuccessful steps again is not available.
You can delete an operation that is canceled or completed.
To delete a canceled or a completed operation
- In the Management Console navigate to Setting > Action Status. The Action Status page displays the details of recently triggered operations.
- Use the check box filter to display the operations based on their Type or Status.
- Click Select Action for the operation you want to delete.
- Select Delete.