Veritas CloudPoint Administrator's Guide
- Getting started with CloudPoint
- Section I. Installing and configuring CloudPoint
- Preparing for installation
- Deploying CloudPoint
- Deploying CloudPoint in the AWS cloud
- About CloudPoint support for AWS IAM roles
- About the CloudPoint AWS CloudFormation template
- Using plug-ins to discover assets
- Configuring off-host plug-ins
- AWS plug-in configuration notes
- Google Cloud Platform plug-in configuration notes
- Microsoft Azure plug-in configuration notes
- HPE RMC plug-in configuration notes
- NetApp plug-in configuration notes
- Hitachi plug-in configuration notes
- InfiniBox plug-in configuration notes
- About CloudPoint plug-ins and assets discovery
- Configuring the on-host agents and plug-ins
- Oracle plug-in configuration notes
- Protecting assets with CloudPoint's agentless feature
- Preparing for installation
- Section II. Configuring users
- Setting up email and adding users
- Assigning roles to users for greater efficiency
- Section III. Protecting and managing data
- User interface basics
- Indexing and classifying your assets
- Protecting your assets with policies
- Tag-based asset protection
- Replicating snapshots for added protection
- Managing your assets
- About snapshot restore
- Single file restore requirements and limitations
- Additional steps required after a SQL Server snapshot restore
- Monitoring activities with notifications and the job log
- Protection and disaster recovery
- Section IV. Maintaining CloudPoint
- CloudPoint logging
- Troubleshooting CloudPoint
- Working with your CloudPoint license
- Managing CloudPoint agents and plug-ins
- Upgrading CloudPoint
- Uninstalling CloudPoint
- Section V. Reference
- Storage array support
- Dell EMC Unity arrays
- Pure Storage FlashArray
- Working with CloudPoint using APIs
- Storage array support
Viewing notifications in the CloudPoint UI
You can see CloudPoint notifications in the Notifications panel from the CloudPoint user interface (UI). To access the Notifications panel, click the bell icon in the top right corner of the CloudPoint UI.
On clicking the bell icon, a Notifications pop-up window displays a preview of a smaller list of the latest notification updates. Clickto see the full list of notification messages.
The Notifications panel displays a consolidated list of all the notification messages that have been generated in your CloudPoint environment. You can sort through the messages based on the following filter criteria:
Status: Indicates whether the notification is in an active state or has been resolved.
Severity: Indicates the criticality of the event for which the notification is generated. The severity is of the following types:
Informational notification messages are generated for operational tasks that have been completed successfully.
Snapshot <snapshotname> for the asset named <assetname> was restored successfully.
Warning notification messages are generated for events such as when the license usage has reached near capacity or if a license is nearing its expiry and a renewal is required.
While these messages do not call for an immediate action, failing to take remedial steps in the near term can potentially lead up to an operational stall.
Enterprise license capacity usage has reached <util%>. Upgrade your license before it reaches the maximum entitled capacity.
Error notification messages are generated when a requested operation has failed. For example, if a manual snapshot or a replication job fails, an error is generated for the event. Errors are also generated when the license usage has exceeded 95% of the entitled capacity, or if the license has expired and the grace period has started.
Unable to replicate snapshot named <snapshotName> of asset EBS volume <volumeName> to <regionName>.
Critical notification messages are generated for failed scenarios that may indicate that CloudPoint operations may have stalled and your data protection plan may not be functioning as intended. Such notifications require immediate attention and swift remedial actions.
For example, when the license grace period has expired or the usage exceeds the total entitled capacity, a critical alert notification is generated. Similarly, if a policy-based snapshot or replication job fails, a critical alert is generated.
Received 3 times. One or more snapshot operations scheduled in policy <policyName> have failed.
Observe the text at the beginning of the sample message. If the same notification is generated multiple times, CloudPoint keeps a count of the occurrences and displays that number just before the actual message text in the Notifications panel.
In the Notifications pop-up window that appears when you click the bell icon, the count appears below the actual notification message text. Notification occurrence count is displayed for Critical and Error notification messages.
Category: Indicates whether the notification is related to an operational task or an event related to a specific feature.
Task, Classification, Indexing, License, Connectivity, and Tag Based Protection are the various categories available.
Date range: Indicates the time when the event has occurred. You can view messages that were generated in a specific time period such as the last 48 hours, the last 7 days, and so on. You can even specify a custom time frame.
CloudPoint displays all notification messages on the CloudPoint UI by default. Additionally, CloudPoint also supports sending notifications to email accounts or to AWS Simple Notification Service (SNS) topic. Once configured, you can receive notifications directly in those configured accounts, in addition to seeing them in the CloudPoint UI.