Veritas CloudPoint Release Notes
- Getting help
- Known issues
- Fixed issues
Classification job may fail with a partition detection error (15554)
While running an indexing or classification operation, CloudPoint temporarily mounts the snapshot as a mount point on the CloudPoint host. If the mount point where the snapshot is mounted is accessed by any other application or service while the operation is in progress, then the classification or indexing operation may or may not succeed.
If you trigger another indexing or classification operation on the same asset, the job fails with the following error:
Unable to detect partition for device /dev/xvdg
This issue occurs because CloudPoint fails to clear the mount point entries that are created for the indexing and classification operations. The stale mount point entries persist even after the operations are complete. As a result, subsequent operations fail with a partition detection error.
This issue occurs on Linux only.
Perform the following steps on the CloudPoint host:
Identify the processes that are consuming the mount point and then close or terminate all those processes.
Unmount the disk or partition.
From the CloudPoint UI, detach the respective volume.
If the detach operation from the UI fails, then you may have to reboot the CloudPoint server and then try the detach operation again.