Veritas CloudPoint Release Notes
- Getting help
- Known issues
- Fixed issues
Indexing may fail if snapshot is not local to the CloudPoint host (14127)
Indexing operations triggered manually from the CloudPoint UI or using CloudPoint REST APIs may fail if the snapshot being indexed is not local to the CloudPoint host. The CloudPoint UI does not display any errors indicating the failure.
flexsnap-coordinator.log file may contain the following errors:
flexsnap-indexingsupervisor: flexsnap-indexingsupervisor Thread-2 flexsnap.indexingsupervisor: ERROR - Coordinator indexSnapshot failed: Method 'restore to <ID>' not supported on asset <ID> flexsnap-indexingsupervisor: raise flexsnap.GenericError.generate(msg) flexsnap-indexingsupervisor: MethodNotSupported: Method 'restore to <ID>' not supported on asset <ID>
There is no workaround to resolve this issue.
CloudPoint does not support indexing for snapshots that are not local to the CloudPoint host. For indexing to be successful, ensure that the snapshots being indexed belong to the same region, cloud account, availability zone, or project as that of the CloudPoint host.