Veritas™ Usage Insights for NetBackup Getting Started Guide

Last Published:
Product(s): NetBackup (9.1)

Manual upload of telemetry information

If your environment does not allow automatic upload of Usage Insights data, you can manually upload the required usage reporting information in the Veritas Usage Insights application. For example, if you have an air-gapped environment, you can use the manual upload method to provide capacity data to Usage Insights. While this method lets you review the information before it is transmitted to Veritas, the data within Usage Insights is not as accurate.

Veritas recommends manually uploading the data at least once a month, more often for larger environments. The usage notifications and monitoring features are most useful when they are current.

To upload Usage Insights data:

  1. Log into Usage Insights with your Veritas Account Manager credentials.
  2. Select License utilization files on the left side of the screen.
  3. In the resulting screen, select Upload files.
  4. Browse to the telemetry files you want to upload. The correct place to find the license utilization files for Usage Insights is:
    • UNIX and Linux: /usr/openv/var/global/incremental/

    • Windows: install_path\Veritas\NetBackup\var\global\incremental

    • File name: hostuuid_startinterval_netbackup_capacity-utilization.json

    Note:

    This file contains the license utilization information that is necessary for Usage Insights. To see all telemetry information Veritas collects, see:

    See Local repository for telemetry data.

    The older json files were consuming space on the master server. With NetBackup 8.1.2 or later, the older json files will be removed based on the PURGE_INTERVAL parameter in the nbdeployutilconfig.txt file. Ensure that the PURGE_INTERVAL parameter value is such that the json files are available when you have to upload them to the Usage Insights portal.

  5. Select the files you want to upload and click Choose. The files are uploaded to Veritas.
  6. In the License utilization files screen, you see a list of all files that you uploaded to Veritas.

Table:

Automatic

Manual

  1. Enable the licensing usage telemetry for Usage Insights by downloading the customer registration key or account ID file for one or more accounts.

  2. After signing in to Usage Insights, you must download the customer registration key or account ID file of your accounts. These files are installed on your local NetBackup master server or servers during installation or upgrade.

    If all your master servers can connect to Usage Insights and send data, install the customer registration key on all of the master servers.

Ensure that you have set up scheduled runs of nbdeployutil, the tool that generates the usage data used by Usage Insights.

  1. If your environment doesn't allow automatic uploads, you can upload telemetry files to Veritas to update Usage Insights.

    Usage Insights lets you manually upload telemetry files so that you can link and review your licensed capacity and usage.

    Ensure that you have set up scheduled runs of nbdeployutil, the tool that generates the usage data used by Usage Insights.

  2. Copy the hostuuid_startinterval_netbackup_capacity-utilization.json files that provides the usage information, from the following location:

    • UNIX: /usr/openv/var/global/incremental

    • Windows: install_path\var\global\incremental

See Which fields are obfuscated from Usage Insights?.

Use the License utilization files page to upload the file(s).