Veritas Access Appliance Upgrade Guide

Last Published:
Product(s): Appliances (7.4.3)
Platform: Veritas 3340,Access Appliance OS

Downloading software updates to an Access 3340 appliance node using a client share

Use this procedure to download the software release updates to an appliance node using a CIFS or an NFS share. You can download the software update from the Veritas Support website (https://www.veritas.com/support/en_US). You must sign in with your Veritas account credentials to download the release update.

To download software release update to an appliance node using a CIFS or an NFS client share, complete the following steps:

  1. Open an SSH session and log on to the appliance as an administrator using the Access Appliance shell menu.
  2. To open an NFS or a CIFS share, enter the following command:

    Main_Menu > Manage > Software > Share Open

  3. Mount the appliance share directory as follows:

    For NFS: Node_managemet_IP:/inst/patch/appliance/available

    For CIFS: \\Node_managemet_IP\incoming_patches

    where Node_managemet_IP is the IP address that is assigned to eth1 of each node.

  4. Download the upgrade package files and the SHA256 checksum.

    • Release update

      Download the release update by clicking Downloads on the Veritas Support website.

    • SHA256 checksum

      Copy the text file that contains the SHA256 checksum. The checksum is displayed when you click the release update.

      Verify that the downloaded SHA256 checksum matches the checksum in the file on the Veritas Support website.

  5. Run the following command to compute the checksum of the rpm file:

    sha256sum VRTSaccess-app-update-7.4.3-1.x86_64.rpm

  6. Copy this release update to the mounted share.

    Note:

    When copying the update, do not run any commands on the appliance. Doing so, can cause the copy operation to fail.

  7. Unmount the shared directory after copying the update.
  8. Close the NFS and the CIFS shares:

    Main_Menu > Manage > Software > Share Close

  9. List the downloaded files:

    Main_Menu > Manage > Software > List Downloaded

    The downloaded update is validated and details such as the patch name, size, and version are displayed.