Veritas Access Appliance Initial Configuration and Administration Guide

Last Published:
Product(s): Appliances (7.3.2)
Platform: 3340
  1. Getting to know the Access Appliance
    1.  
      About the Veritas Access Appliance
    2. About the Access Appliance administration interfaces
      1.  
        Using the Access Appliance shell menu
    3.  
      About licensing the Access Appliance
    4. Where to find the documentation
      1.  
        Changes in the Access Appliance document revision
  2. Preparing to configure the appliance
    1.  
      Initial configuration requirements
    2.  
      About obtaining IP addresses for Veritas Access
    3.  
      Network and firewall requirements
  3. Configuring the appliance for the first time
    1. How to configure the Access Appliance for the first time
      1.  
        Configuring the Access cluster on the appliance
  4. Getting started with the Veritas Access GUI
    1.  
      Where to find the Veritas Access GUI
    2. About the Veritas Access 3340 Appliance
      1.  
        Configuring the storage
      2.  
        Configuring an S3 server
      3.  
        Activating an LTR policy
      4.  
        Generating S3 keys
      5.  
        Provisioning the storage
  5. Storage management
    1.  
      About the appliance storage
    2.  
      Viewing the storage on the appliance
    3.  
      Scanning the storage on the appliance
  6. Network connection management
    1. Configuring network address settings on the appliance nodes
      1.  
        About NIC1 (eth0) port usage on the appliance nodes
    2.  
      About VLAN tagging on the appliance
    3.  
      Configuring static routes on the appliance
    4.  
      Configuring DNS and host name mapping on the appliance
    5.  
      About the maximum transmission unit size on the appliance
    6. About the Veritas Remote Management Console
      1.  
        Configuring the IPMI port on an appliance node
      2.  
        Managing IPMI users on an appliance node
      3.  
        Resetting the IPMI on an appliance node
    7.  
      Setting the date and time on the appliance
  7. Monitoring the appliance
    1.  
      About hardware monitoring in the Access GUI
    2. About Veritas AutoSupport on the Access Appliance
      1.  
        Setting up AutoSupport on the appliance
      2.  
        Using a proxy server with the appliance
    3.  
      Setting up email notifications on the appliance
    4.  
      Setting up SNMP notifications on the appliance
    5.  
      Testing the appliance hardware
  8. Resetting the appliance to factory settings
    1.  
      About appliance factory reset
    2.  
      Performing a single node factory reset
    3.  
      Performing a full appliance cluster factory reset
  9. Appliance security
    1.  
      About Access Appliance security
    2. About Access appliance user account privileges
      1. Access appliance admin password specifications
        1.  
          Password encryption and handling on the Access appliance
    3.  
      Changing the Maintenance user account password
    4. About the Access Appliance intrusion detection system
      1.  
        Reviewing SDCS events on the Access Appliance
      2.  
        Auditing the SDCS logs on an Access Appliance
      3.  
        About SDCS event type codes and severity codes on an Access appliance node
      4.  
        Changing the SDCS log retention settings on an Access appliance node
    5. About Access appliance operating system security
      1.  
        Vulnerability scanning of the Access Appliance
      2.  
        Disabled service accounts on the Access appliance
    6.  
      About data security on the Access appliance
    7.  
      About data integrity on the Access appliance
    8. Recommended IPMI settings on the Access appliance
      1.  
        Replacing the default IPMI SSL certificate on the Access appliance
  10. Troubleshooting
    1.  
      About appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Gathering device logs with the DataCollect command

Setting up AutoSupport on the appliance

Table: Steps to set up AutoSupport lists the steps that you need to carry out to set up AutoSupport for the appliance.

Table: Steps to set up AutoSupport

Step

Task

Step 1

Register the appliance on the MyAppliance portal.

See “To register the appliance on the MyAppliance portal”.

Step 2

Enable Call Home on the appliance.

Note:

Call Home is enabled by default.

See “To enable Call Home on the appliance”.

Step 1

To register the appliance on the MyAppliance portal

  1. Log on to the Veritas MyAppliance portal.

    https://my.veritas.com/

  2. On the Appliances page, click My Appliances.
  3. Follow the prompts to register the appliance.
Step 2

To enable Call Home on the appliance

  1. Log on to the Access Appliance shell menu.
  2. From the Main_Menu > Settings > Alerts view, enter the following command:

    CallHome Enable

About moving an appliance to another geographic location

If you plan to move the appliance from one geographic location to another, consider the following points to ensure continuance of maintenance and support coverage:

  • You should not move an appliance to another country.

  • Certain locations or regions of the world may not be enabled or set up to handle field service calls for parts replacement.

  • Certain locations or regions may not be able to meet the defined service level agreement (SLA) contract(s) to which the appliance may be associated with.

  • If it is imperative to move the appliance, you must contact your account access team at Veritas to understand the ramifications or impact (if any) to the SLAs associated with the appliance.

  • After you have moved the appliance, it is critical to update your registration details such as contact details and location information on the MyAppliance portal to ensure continuance of coverage.