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Veritas Access Appliance Initial Configuration and Administration Guide
Last Published:
2018-07-02
Product(s):
Appliances (7.3.2)
Platform: 3340
- Getting to know the Access Appliance
- Preparing to configure the appliance
- Configuring the appliance for the first time
- Getting started with the Veritas Access GUI
- Storage management
- Network connection management
- Configuring network address settings on the appliance nodes
- About VLAN tagging on the appliance
- Configuring static routes on the appliance
- Configuring DNS and host name mapping on the appliance
- About the maximum transmission unit size on the appliance
- About the Veritas Remote Management Console
- Setting the date and time on the appliance
- Monitoring the appliance
- Resetting the appliance to factory settings
- Appliance security
- About Access Appliance security
- About Access appliance user account privileges
- Changing the Maintenance user account password
- About the Access Appliance intrusion detection system
- About Access appliance operating system security
- About data security on the Access appliance
- About data integrity on the Access appliance
- Recommended IPMI settings on the Access appliance
- Troubleshooting
Performing a full appliance cluster factory reset
To reset the entire appliance cluster, you must perform the following tasks:
Remove the first node from the cluster.
Factory reset the first node, making sure not to reset the attached storage at this step.
Factory reset the second node and the attached storage.
For more information about Veritas Access commands, refer to the Veritas Access Command Reference Guide.
Note:
A factory reset operation returns the password to the original, default value.
To perform a full appliance cluster factory reset
- Remove the first node from the cluster.
- Log on to the Access Appliance shell menu of the first appliance node.
- Enter the command Main_Menu > Support > FactoryReset, and information messages show.
- Select if you want to reset the network configuration and storage configuration. Make sure that you select no, when you see the following question:
>> Do you want to reset the storage configuration and delete the data on the attached storage as part of the factory reset? (Select 'no' if you are resetting just a single node and want to preserve the cluster.) [yes, no](no) no
- After you respond to these questions, the summary information displays.
- The following warning appears. If you want to begin the factory reset operation, enter yes.
>> WARNING: The node is ready for factory reset. This process cannot be reversed! Do you want to proceed? [yes, no] (no) yes
Wait until the first node factory reset completes.
- Log on to the Access Appliance shell menu of the second appliance node.
- Enter the command Main_Menu > Support > FactoryReset, and information messages show.
Make sure that you select yes to reset the storage:
>> Do you want to reset the storage configuration and delete the data on the attached storage as part of the factory reset? (Select 'no' if you are resetting just a single node and want to preserve the cluster.) [yes, no](no)yes
- The factory reset continues and the following message appears:
-[Info] Running factory reset. This process can take up to 20 minutes... -[Info] The appliance is restarting...