Veritas NetBackup™ Virtual Appliance Documentation

Last Published:
Product(s): Appliances (3.3.0.1)
Platform: NetBackup Virtual Appliance
  1. Getting to know the NetBackup Virtual Appliance
    1. NetBackup Virtual Appliance product description
      1.  
        About the NetBackup Virtual Appliance master server role
      2.  
        About the NetBackup Virtual Appliance combined master and media server role
      3.  
        About the NetBackup Virtual Appliance media server role
    2.  
      NetBackup Virtual Appliance supported features
    3.  
      About the NetBackup Virtual Appliance documentation
    4.  
      NetBackup Virtual Appliance 3.3.0.1 new features, enhancements, and changes
    5.  
      Known limitations of the NetBackup Virtual Appliance 3.3.0.1 release
    6.  
      Operational Notes for the NetBackup Virtual Appliance 3.3.0.1 release
  2. Preparing to deploy the appliance
    1.  
      NetBackup Virtual Appliance product files (OVF templates)
    2.  
      NetBackup Virtual Appliance deployment methods
    3. NetBackup Virtual Appliance deployment guidelines
      1.  
        Configuration overview for NetBackup Virtual Appliance MSDP cloud applications
      2.  
        NetBackup Virtual Appliance initial deployment checklist
  3. Deploying and configuring the appliance
    1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
      1.  
        Using the vSphere Client to deploy a combined master and media server appliance
      2.  
        Using the OVF Tool to deploy a combined master and media server appliance
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server
      4.  
        Completing the initial configuration of the NetBackup Virtual Appliance combined master and media server
    2. How to deploy and configure a NetBackup Virtual Appliance media server
      1.  
        Using the vSphere Client to deploy a media server appliance
      2.  
        Using the OVF Tool to deploy a media server appliance
      3.  
        Configuring a master server to communicate with an appliance media server
      4.  
        Performing the initial configuration on a NetBackup Virtual Appliance media server
    3. How to deploy and configure a NetBackup Virtual Appliance master server
      1.  
        Using the vSphere Client to deploy a NetBackup Virtual Appliance master server
      2.  
        Using the OVF Tool to deploy a master server
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance master server
  4. Post initial configuration procedures
    1.  
      About modifying the NetBackup Virtual Appliance settings
    2.  
      Adding a permanent license key if an evaluation license key expires
    3.  
      Managing license keys on the NetBackup Virtual Appliance
  5. Appliance common tasks
    1.  
      Common tasks in NetBackup Virtual Appliance
  6. Storage management
    1. About NetBackup Virtual Appliance storage configuration
      1. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      2.  
        Resizing a partition
      3.  
        Troubleshooting resize-related issues
      4.  
        Moving a partition
      5.  
        Monitoring the progress of storage manipulation tasks
      6.  
        Scanning storage devices using the NetBackup Virtual Appliance Shell Menu
      7.  
        Adding storage space for the NetBackup Virtual Appliance
      8.  
        Removing an existing storage disk
    2. About OpenStorage plugin installation
      1.  
        Installing the OpenStorage plugin
      2.  
        Uninstalling the OpenStorage plugin
  7. Deduplication pool catalog backup and recovery
    1.  
      About the NetBackup Virtual Appliance deduplication pool catalog backup policy
    2.  
      Automatic configuration of the NetBackup Virtual Appliance deduplication pool catalog backup policy
    3.  
      Manually configuring the NetBackup Virtual Appliance deduplication pool catalog backup policy
    4.  
      Manually updating the NetBackup Virtual Appliance deduplication pool catalog backup policy
    5.  
      Recovering the NetBackup Virtual Appliance deduplication pool catalog
  8. Network connection management
    1.  
      About IPv4-IPv6-based network support
    2.  
      Network settings for the NetBackup Virtual Appliance
    3.  
      Configuring DNS and host name mapping for the NetBackup Virtual Appliance
    4.  
      Setting the date and time on a NetBackup Virtual Appliance
    5.  
      Configuring static routes on the NetBackup Virtual Appliance
    6.  
      Expanding the bandwidth on the NetBackup Virtual Appliance
  9. Managing users
    1.  
      About managing NetBackup Virtual Appliance users
    2.  
      About NetBackup Virtual Appliance account types
    3.  
      Adding NetBackup Virtual Appliance users
    4.  
      Deleting NetBackup Virtual Appliance users
    5.  
      Adding NetBackup Virtual Appliance user groups
    6.  
      Deleting NetBackup Virtual Appliance user groups
    7.  
      Granting roles to NetBackup Virtual Appliance users and user groups
    8.  
      Revoking roles from NetBackup Virtual Appliance users and user groups
    9. About user name and password specifications
      1.  
        About STIG-compliant password policy rules
    10.  
      Changing NetBackup Virtual Appliance user passwords
    11.  
      About password management and recovery
    12. About authenticating LDAP users
      1.  
        Adding or modifying an LDAP server configuration on the NetBackup Virtual Appliance
      2.  
        Importing an LDAP server configuration for the NetBackup Virtual Appliance
      3.  
        Setting the SSL certification for LDAP on the NetBackup Virtual Appliance
      4.  
        Exporting an LDAP server configuration from the NetBackup Virtual Appliance
      5.  
        Unconfiguring LDAP user authentication on the NetBackup Virtual Appliance
      6.  
        Disabling LDAP user authentication on the NetBackup Virtual Appliance
      7.  
        Enabling LDAP user authentication on the NetBackup Virtual Appliance
      8.  
        Adding an LDAP attribute mapping on the NetBackup Virtual Appliance
      9.  
        Deleting an LDAP attribute mapping on the NetBackup Virtual Appliance
    13. About authenticating Active Directory users
      1.  
        Adding an Active Directory server configuration
      2.  
        Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
    14.  
      About authentication using smart cards and digital certificates
    15. About authenticating Kerberos-NIS users
      1.  
        Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
      2.  
        Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
    16.  
      Generic user authentication guidelines
    17. About user authorization on the NetBackup Virtual Appliance
      1.  
        NetBackup Virtual Appliance user role privileges
      2.  
        About the Administrator user role
      3.  
        About the NetBackupCLI user role
    18. Creating NetBackup administrator user accounts
      1.  
        Logging on as a NetBackup administrator
      2.  
        Managing NetBackup administrator user account passwords
      3.  
        Viewing NetBackup administrator user accounts
      4.  
        Auditing NetBackup administrator accounts
    19.  
      Deleting NetBackup administrator user accounts
  10. Using the appliance
    1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
      1.  
        Configuring data buffer options on the NetBackup Virtual Appliance
      2.  
        Configuring lifecycle parameters on the NetBackup Virtual Appliance
      3.  
        Managing NetBackup Virtual Appliance deduplication
      4. About BMR integration
        1.  
          Enabling BMR from the NetBackup Virtual Appliance Shell Menu
    2. About Copilot functionality and Share management
      1.  
        Creating a Share
      2.  
        Editing a Share
      3.  
        Deleting a Share
      4.  
        Moving a Share
      5.  
        Viewing Share information from the NetBackup Virtual Appliance Shell Menu
      6.  
        NFS export options
    3. About NetBackup Virtual Appliance as a VMware backup host
      1.  
        NetBackup Virtual Appliance as backup host: component overview
      2.  
        Notes on NetBackup Virtual Appliance as a VMware backup host
    4. About running NetBackup commands from the appliance
      1.  
        Running NetBackup commands from the NetBackup Virtual Appliance
      2.  
        Creating a NetBackup touch file from the NetBackup Virtual Appliance
      3.  
        Best practices for running NetBackup commands from the NetBackup Virtual Appliance
      4.  
        About NetBackup operating system commands
      5.  
        Known limitations of running NetBackup commands from the NetBackup Virtual Appliance
    5. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    6. About Auto Image Replication from a NetBackup Virtual Appliance
      1.  
        Prerequisites for Auto Image Replication
      2.  
        Configuring a replication target
      3.  
        Determining the appliance deduplication password
    7.  
      Generating certificates
  11. Monitoring the appliance
    1.  
      About NetBackup Virtual Appliance alerts
    2.  
      Setting up email notifications for a NetBackup Virtual Appliance
    3.  
      Setting up SNMP notifications for a NetBackup Virtual Appliance
    4.  
      Enabling and disabling Call Home from the appliance shell menu
    5.  
      Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
    6. About SNMP
      1.  
        About the Management Information Base (MIB)
    7. About Call Home
      1.  
        Understanding the Call Home workflow
      2.  
        About the Product Improvement Program
    8.  
      About AutoSupport
    9.  
      About storage email alerts
  12. Appliance security
    1. About Symantec Data Center Security on the NetBackup Virtual Appliance
      1.  
        Auditing the SDCS logs on the NetBackup Virtual Appliance
      2.  
        Viewing SDCS audit log details
      3.  
        Changing the SDCS log retention settings on the NetBackup Virtual Appliance
      4.  
        About SDCS event type codes and severity codes on the NetBackup Virtual Appliance
    2.  
      About data security
    3.  
      About data integrity
    4.  
      About data classification
    5.  
      About data encryption
    6.  
      About the NetBackup Virtual Appliance intrusion detection system
    7.  
      About the NetBackup Virtual Appliance intrusion prevention system
    8.  
      Major components of the NetBackup Virtual Appliance OS
    9.  
      OS STIG hardening for NetBackup Virtual Appliance
    10.  
      Unenforced STIG hardening rules
    11.  
      FIPS 140-2 conformance for NetBackup Virtual Appliance
    12.  
      Vulnerability scanning of the NetBackup Virtual Appliance
    13.  
      About the appliance login banner
    14. Setting the appliance login banner
      1.  
        Creating the appliance login banner
      2.  
        Removing the appliance login banner
    15.  
      Log Forwarding feature overview
  13. Upgrading the appliance
    1. About upgrading to NetBackup Virtual Appliance software version 3.3.0.1
      1.  
        Supported upgrade paths
      2.  
        Preflight check before the upgrade
      3.  
        Appliance behavior during upgrades
      4.  
        About corresponding NetBackup software versions
      5.  
        About the Appliance Install Manager
    2. Requirements and best practices for upgrading NetBackup appliances
      1.  
        Upgrade time estimation
    3.  
      Pre-upgrade tasks for appliance upgrades
    4. Methods for downloading appliance software release updates
      1.  
        Downloading software updates directly to a NetBackup appliance
      2.  
        Downloading software updates to a NetBackup appliance using a client share
    5.  
      Installing a NetBackup Virtual Appliance software update using the NetBackup Virtual Appliance Shell Menu
    6.  
      Troubleshooting upgrade issues
  14. NetBackup client upgrades with VxUpdate
    1.  
      About VxUpdate
    2.  
      VxUpdate repository management
    3.  
      Deployment policy management
    4.  
      Manually initiating upgrades from the master server using VxUpdate
    5.  
      Manually initiating upgrades from the client using VxUpdate
    6.  
      Deployment job status
  15. Appliance restore
    1.  
      About appliance restore
    2.  
      Creating an appliance checkpoint from the appliance shell menu
    3.  
      Rollback to an appliance checkpoint from the appliance shell menu
    4.  
      About NetBackup Virtual Appliance factory reset
    5.  
      Factory reset best practices
    6.  
      How to factory reset the NetBackup Virtual Appliance
  16. Decommissioning and Reconfiguring
    1.  
      About decommissioning a NetBackup Virtual Appliance
    2.  
      Decommissioning a NetBackup Virtual Appliance with the media server role
  17. Troubleshooting
    1.  
      About troubleshooting the NetBackup Virtual Appliance
    2.  
      About contacting Technical Support
    3.  
      Determining the NetBackup Virtual Appliance serial number
    4. About disaster recovery
      1.  
        Recovering a NetBackup appliance master server using NetBackup catalog restore
    5. About NetBackup support utilities
      1.  
        NetBackup Domain Network Analyzer (NBDNA)
      2.  
        NetBackup Support Utility (NBSU)
    6.  
      Troubleshooting NetBackup Virtual Appliance initial deployment issues
    7.  
      Error messages displayed on the NetBackup Virtual Appliance Shell Menu
    8.  
      NetBackup status codes applicable for NetBackup Virtual Appliance
    9.  
      Installing an EEB
    10.  
      Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
  18. Appliance logging
    1.  
      About NetBackup Virtual Appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Where to find NetBackup Virtual Appliance log files using the Browse command
    4.  
      Enabling and disabling VxMS logging
    5.  
      Gathering device logs on a NetBackup virtual appliance
    6. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
  19. Commands overview
    1.  
      About the NetBackup Virtual Appliance Shell Menu
    2.  
      Logging on to the NetBackup Virtual Appliance Shell Menu
    3.  
      Using the NetBackup Virtual Appliance Shell Menu
    4.  
      About the NetBackup Virtual Appliance Shell Menu command views
  20. Appendix A. Appliance commands
    1.  
      Appliance > Master
    2.  
      Appliance > Media
    3.  
      Appliance > ShowDedupPassword
    4.  
      Appliance > Status
    5.  
      Appliance > Configure
  21. Appendix B. Manage commands
    1.  
      Manage > Software > Delete
    2.  
      Manage > Software > Download
    3.  
      Manage > Software > List
    4.  
      Manage > Software > Install
    5.  
      Manage > Software > Share
    6.  
      Manage > Software > Readme
    7.  
      Manage > Software > Rollback
    8.  
      Manage > Software > Cancel
    9.  
      Manage > Software > DownloadProgress
    10.  
      Manage > Software > UpgradeStatus
    11.  
      Manage > Software > VxUpdate
    12.  
      Manage > Storage > Show
    13.  
      Manage > Storage > Add
    14.  
      Manage > Storage > Create
    15.  
      Manage > Storage > Delete
    16.  
      Manage > Storage > Edit
    17.  
      Manage > Storage > Monitor
    18.  
      Manage > Storage > Move
    19.  
      Manage > Storage > Remove
    20.  
      Manage > Storage > Resize
    21.  
      Manage > Storage > Scan
    22.  
      Manage > OpenStorage > Install
    23.  
      Manage > OpenStorage > List
    24.  
      Manage > OpenStorage > Readme
    25.  
      Manage > OpenStorage > Share
    26.  
      Manage > OpenStorage > Uninstall
    27.  
      Manage > MountPoints > List
    28.  
      Manage > MountPoints > Mount
    29.  
      Manage > MountPoints > Unmount
    30.  
      Manage > License > Add
    31.  
      Manage > License > List
    32.  
      Manage > License > ListInfo
    33.  
      Manage > License > Remove
    34.  
      Manage > Certificates > Generate
    35.  
      Manage > Certificates > Delete
    36.  
      Manage > NetBackupCLI > Create
    37.  
      Manage > NetBackupCLI > Delete
    38.  
      Manage > NetBackupCLI > List
    39.  
      Manage > NetBackupCLI > PasswordExpiry
  22. Appendix C. Monitor commands
    1.  
      Monitor > Uptime
    2.  
      Monitor > Who
    3.  
      Monitor > NetworkStatus
    4.  
      Monitor > Top
    5.  
      Monitor > MemoryStatus
    6.  
      Monitor > SDCS
    7.  
      Monitor > NetBackup
    8.  
      Monitor > Hardware
  23. Appendix D. Network commands
    1.  
      Network > Configure
    2.  
      Network > Date
    3.  
      Network > DNS
    4.  
      Network > Gateway
    5.  
      Network > Hostname
    6.  
      Network > Hosts
    7.  
      Network > IPv4
    8.  
      Network > IPv6
    9.  
      Network > LinkAggregation
    10.  
      Network > NetStat
    11.  
      Network > NTPServer
    12.  
      Network > Ping
    13.  
      Network > SetProperty
    14.  
      Network > Show
    15.  
      Network > TimeZone
    16.  
      Network > TraceRoute
    17.  
      Network > Unconfigure
    18.  
      Network > WANOptimization
  24. Appendix E. Reports commands
    1.  
      Reports > Deduplication
    2.  
      Reports > Process
  25. Appendix F. Settings commands
    1.  
      Settings > Deduplication
    2.  
      Settings > LifeCycle
    3.  
      Settings > LogForwarding
    4.  
      Settings > NetBackup
    5.  
      Settings > Password
    6.  
      Settings > SystemLocale
    7.  
      Settings > Share
    8.  
      Settings > Sysctl
    9.  
      Settings > NetBackup DNAT
    10.  
      Settings > NetBackup NATServers
    11.  
      Settings > Notifications > LoginBanner
    12.  
      Settings > Security > Authentication > LDAP
    13.  
      Settings > Security > Authentication > ActiveDirectory
    14.  
      Settings > Security > Authentication > Kerberos
    15.  
      Settings > Security > Authentication > LocalUser
    16.  
      Settings > Security > Authorization
    17.  
      Main > Settings > Security > Certificate
    18.  
      Main > Settings > Security > STIG
    19.  
      Main > Settings > Security > FIPS
    20.  
      Settings > Alerts > CallHome
    21.  
      Settings > Alerts > SNMP
    22.  
      Settings > Alerts > Email
    23.  
      Settings > Alerts > Hardware
  26. Appendix G. Support commands
    1.  
      Support > Checkpoint
    2.  
      Support > DataCollect
    3.  
      Support > Disk
    4.  
      Support > Errors
    5.  
      Support > FactoryReset
    6.  
      Support > InfraServices
    7.  
      Support > iostat
    8.  
      Support > LogBrowser
    9.  
      Support > Logs
    10.  
      Support > Maintenance
    11.  
      Support > Messages
    12.  
      Support > NBDNA
    13.  
      Support > nbperfchk
    14.  
      Support > NBSU
    15.  
      Support > Processes
    16.  
      Support > Reboot
    17.  
      Support > Service
    18.  
      Support > Shutdown
    19.  
      Support > Storage SanityCheck
    20.  
      Support > Storage Reset
    21.  
      Support > Test

Error messages displayed on the NetBackup Virtual Appliance Shell Menu

Table: Common error messages in the NetBackup Virtual Appliance Shell Menu lists some of the common error messages that you may come across while working from the NetBackup Virtual Appliance Shell Menu:

Table: Common error messages in the NetBackup Virtual Appliance Shell Menu

Error messages

Explanation / Recommended action

Failed to get NetBackup version

Make sure that the NetBackup services are up and running on the appliance. If you encounter this issue, restart the NetBackup services.

Failed to access disk storage

This problem can arise due to multiple issues. For example, if the disks are offline or the disk volume is disabled. In these scenarios:

  • Collect DataCollect log

  • Check /log/app_vxul/409-9-*.log for the actual disk group and volume-related errors.

Failed license check for AdvancedDisk storage

Make sure that a valid license for the NetBackup Flexible Disk Option is installed on the media server.

Failed license check for Deduplication storage

Make sure that a valid license for NetBackup Deduplication Option is installed on the media server

Failed to create Deduplication storage unit

Check if the storage unit or the corresponding disk volume already exists on the media server. If they do exist, verify if the storage unit or the corresponding disk volume is currently used. If the storage is redundant only then use the NetBackup Administration Console or the nbdecommission utility to delete them.

These tools are available on the NetBackup master server. Check the NetBackup Virtual Appliance VxUL (unified) logs with the Support > Logs > VxLogView Module ALL command for more precise error information.

Table: Manage > Software view lists error messages that are specific to the Manage > Software view commands.

Table: Manage > Software view

Error message

Explanation

Recommended action

The installation failed because the patch does not exist or you did not run the List downloaded command to check for the downloaded patch.

The installation has failed as the patch you are trying to download does not exist or is not up-to-date.

Please identify and try to install the correct patch on the appliance. Run the List downloaded command to check for the downloaded patch and install the correct patch.

 

The source of the error cannot be found.

Please contact Veritas Technical Support.

Invalid Appliance mode.

The appliance mode in bp.conf file is not correct.

Please check the appliance mode in bp.conf and contact Veritas Support.

Please provide a valid EEB name.

This error message is only for the rollback of EEB. The EEB name is not valid.

Please check that the EEB name you have used.

Patch <rpm name> signature check failed.

Signature error found in the rpm (installer package) .

Please check if the md5 number of the rpm (installer package) is correct. It's commended to re-download the rpm.

NetBackup jobs are currently in progress. Stop all NetBackup jobs and then try the upgrade again.

The upgrade requires stopping all NetBackup jobs.

Please stop the NetBackup jobs, before upgrading the appliance software.

Unable to gather backup job summary information. This may indicate that some processes are not running and that you should restart your appliance.

The upgrade process checks to see if there are any active NetBackup jobs. The upgrade process only proceeds if it is determined no active jobs are detected. If the backup job summary cannot be complied it means that some of the process are not running.

Please check if the NetBackup services are running correctly.

Self-Test failed, please resolve this issue first!

The self-test has failed due to an unexpected error.

Please run the Support > Test software command to see the detailed error message.

Table: Main_Menu > Network view lists error messages that are specific to the Main_Menu > Network view commands.

Table: Main_Menu > Network view

Error message

Explanation

Recommended action

Failed to configure DNS settings or host name Resolution entries due to some unexpected error.

This error message is displayed when there is a problem in setting the DNS information. This error may occur because the script did not return valid input or some unexpected condition occurs.

Please gather the device logs using the DataCollect command and Contact support.

Failed to load Host Configuration settings due to some unexpected error.

This message appears when there is a problem in getting the DNS information for the appliance. This error may occur because the script did not return a valid input or some unexpected condition occurs.

Please gather the device logs using the DataCollect command and Contact support.

Cannot set the hostname "Name". An internal error occurred in Appliance. Check the logs to see the detailed reason.

This error can occur for the following reasons:

  • The appliance IP address is not configured when setting the host name.

  • If you try to use "nb-appliance" either as a short name or as the host name in a fully qualified domain name (FQDN).

  • Other internal errors

Try the following actions to resolve this issue:

  • Configure the appliance IP address before the host name is configured.

  • Use a host name other than the short name "nb-appliance" and the FQDNs "nb-appliance.domain.com".

  • If the above actions do not resolve the problem, collect all the Vxul logs by using the DataCollect command and contact Technical Support.

Table:  Main_ Menu > Network > WANOptimization view lists error message that are specific to the Main_menu > Network > WANOptimization view commands.

Table: Main_ Menu > Network > WANOptimization view

Error code and error message

Explanation

Recommended action

<V-409-925-11> Invalid result returned.

Cannot get the WAN optimization status because of an unexpected error or because a service may be down.

Restart the web service by starting the NetBackup Virtual Appliance Shell Menu. Then run the following command:

Support > InfraServices > Start WebServer

If the issue continues, contact technical support.

< V-409-925-14> Cannot disable WAN Optimization for network port {{port}}.

The specified network interface does not exist.

Remove the name of the network port that you want to disable from the parameters that you are entering on the command line.

< V-409-925-15> Cannot enable WAN Optimization for network port {{port}}.

The specified network interface does not exist.

Remove the name of the network port that you want to enable from the parameters that you are entering on the command line.

Table: Main_menu > Settings view lists error messages that are specific to the Main_menu > Settings view commands.

Table: Main_menu > Settings view

Error code and error message

Explanation

Recommended action

V-409-810-0014: Failed to perform the operation because of an internal error. Contact Veritas Technical Support.

The appliance cannot perform the operation because of an internal error.

Contact Veritas Technical Support.

V-409-810-0015: Failed to enable the Deduplication service because of an internal error. Contact Veritas Technical Support.

The appliance cannot load the target port configuration because of an internal error.

Contact Veritas Technical Support.

V-409-810-0019: Failed to perform the operation because of an internal error. Contact Veritas Technical Support.

The appliance cannot perform the operation because of an internal error.

Contact Veritas Technical Support.

Table: Main_menu > Support > FibreTransport view

Error code and error message

Explanation

Recommended action

V-409-810-0006: Failed to configure the chunk size for optimized duplication and replication because the appliance role is not set. Before you can configure the chunk size for optimized duplication, you must first set the appliance role.

The Fibre Transport (FT) chunk size cannot be configured and used before the appliance role is set.

Set the appliance role.

V-409-810-0007: Failed to set the chunk size for optimized duplication and replication because of an internal error. Contact Veritas Technical Support.

The FT chunk size cannot be configured and used because of an internal error.

Contact Veritas Technical Support.

V-409-810-0016: Failed to perform the operation because of an internal error. Contact Veritas Technical Support.

The appliance cannot perform the operation because of an internal error.

Contact Veritas Technical Support.

Table: Main_menu > Manage > FibreChannel view

Error code and error message

Explanation

Recommended action

V-409-810-0002: Failed to restart the Deduplication service because of an internal error. Contact Technical Support.

The appliance cannot be configured as a target host for Optimized Duplication and Auto Image Replication over FC because of an internal error.

Contact Veritas Technical Support.

V-409-810-0011: Unable to configure the port Slot:Port as an FC Initiator port. The port is reserved for %s and cannot be changed. For more information about reserved HBA ports, refer to the NetBackup Appliance Fibre Channel Guide.

The port is reserved for use as target mode ports for SAN Client FTMS, and cannot be used as a initiator port for Optimized Duplication and Auto Image Replication over FC.

Use another port that can be used as a initiator port for Optimized Duplication and Auto Image Replication over FC.

Refer to the NetBackup Appliance Fibre Channel Guide for the available ports.

V-409-810-0012: Cannot find the port Slot:Port. Invalid HBA port identifier. Check the HBA ports on the appliance and make sure to enter a valid slot number (1-6) and a valid port number (1-2).

The appliance cannot find the port specified by the user. The user must have entered an invalid slot number, port number, or both.

Refer to the NetBackup Appliance Fibre Channel Guide for the available ports.

V-409-810-0014: Failed to perform the operation because of an internal error. Contact Veritas Technical Support.

The appliance cannot perform the operation because of an internal error.

Contact Veritas Technical Support.

V-409-810-0020: Failed to perform the operation because of an internal error. Contact Technical Support.

The appliance cannot perform the operation because of an internal error.

Contact Veritas Technical Support.