Veritas NetBackup™ Virtual Appliance Documentation

Last Published:
Product(s): Appliances (3.1.1)
  1. Getting to know the NetBackup Virtual Appliance
    1. NetBackup Virtual Appliance product description
      1.  
        About the NetBackup Virtual Appliance combined master and media server role
      2.  
        About the NetBackup Virtual Appliance media server role
    2.  
      NetBackup Virtual Appliance supported features
    3.  
      About the NetBackup Virtual Appliance documentation
    4.  
      Known limitations of the NetBackup Virtual Appliance 3.1.1 release
    5.  
      Operational Notes for the NetBackup Virtual Appliance 3.1.1 release
    6.  
      NetBackup Virtual Appliance 3.1.1 new features, enhancements, and changes
  2. Preparing to deploy the appliance
    1.  
      NetBackup Virtual Appliance product files (OVF templates)
    2.  
      NetBackup Virtual Appliance deployment methods
    3. NetBackup Virtual Appliance deployment guidelines
      1.  
        NetBackup Virtual Appliance initial deployment checklist
  3. Deploying and configuring the appliance
    1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
      1.  
        Using the vSphere Client to deploy a combined master and media server appliance
      2.  
        Using the OVF Tool to deploy a combined master and media server appliance
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server
      4.  
        Completing the initial configuration of the NetBackup Virtual Appliance combined master and media server
    2. How to deploy and configure a NetBackup Virtual Appliance media server
      1.  
        Using the vSphere Client to deploy a media server appliance
      2.  
        Using the OVF Tool to deploy a media server appliance
      3.  
        Configuring a master server to communicate with an appliance media server
      4.  
        Performing the initial configuration on a NetBackup Virtual Appliance media server
  4. Post initial configuration procedures
    1.  
      About modifying the NetBackup Virtual Appliance settings
    2.  
      Adding a permanent license key if an evaluation license key expires
    3.  
      Managing license keys on the NetBackup Virtual Appliance
  5. Appliance common tasks
    1.  
      Common tasks in NetBackup Virtual Appliance
  6. Storage management
    1. About NetBackup Virtual Appliance storage configuration
      1. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      2.  
        Resizing a partition
      3.  
        Troubleshooting resize-related issues
      4.  
        Moving a partition
      5.  
        Monitoring the progress of storage manipulation tasks
      6.  
        Scanning storage devices using the NetBackup Virtual Appliance Shell Menu
      7.  
        Adding storage space for the NetBackup Virtual Appliance
      8.  
        Removing an existing storage disk
  7. Network connection management
    1.  
      About IPv4-IPv6-based network support
    2.  
      Network settings for the NetBackup Virtual Appliance
    3.  
      Configuring DNS and host name mapping for the NetBackup Virtual Appliance
    4.  
      Setting the date and time on a NetBackup Virtual Appliance
    5.  
      Configuring static routes on the NetBackup Virtual Appliance
  8. Managing users
    1.  
      About managing NetBackup Virtual Appliance users
    2.  
      About NetBackup Virtual Appliance account types
    3.  
      Adding NetBackup Virtual Appliance users
    4.  
      Deleting NetBackup Virtual Appliance users
    5.  
      Adding NetBackup Virtual Appliance user groups
    6.  
      Deleting NetBackup Virtual Appliance user groups
    7.  
      Granting roles to NetBackup Virtual Appliance users and user groups
    8.  
      Revoking roles from NetBackup Virtual Appliance users and user groups
    9.  
      About user name and password specifications
    10.  
      Changing NetBackup Virtual Appliance user passwords
    11.  
      About password management and recovery
    12. About authenticating LDAP users
      1.  
        Adding or modifying an LDAP server configuration on the NetBackup Virtual Appliance
      2.  
        Importing an LDAP server configuration for the NetBackup Virtual Appliance
      3.  
        Setting the SSL certification for LDAP on the NetBackup Virtual Appliance
      4.  
        Exporting an LDAP server configuration from the NetBackup Virtual Appliance
      5.  
        Unconfiguring LDAP user authentication on the NetBackup Virtual Appliance
      6.  
        Disabling LDAP user authentication on the NetBackup Virtual Appliance
      7.  
        Enabling LDAP user authentication on the NetBackup Virtual Appliance
      8.  
        Adding an LDAP attribute mapping on the NetBackup Virtual Appliance
      9.  
        Deleting an LDAP attribute mapping on the NetBackup Virtual Appliance
    13. About authenticating Active Directory users
      1.  
        Adding an Active Directory server configuration
      2.  
        Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
    14. About authenticating Kerberos-NIS users
      1.  
        Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
      2.  
        Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
    15.  
      Generic user authentication guidelines
    16. About user authorization on the NetBackup Virtual Appliance
      1.  
        NetBackup Virtual Appliance user role privileges
      2.  
        About the Administrator user role
      3.  
        About the NetBackupCLI user role
    17. Creating NetBackup administrator user accounts
      1.  
        Logging on as a NetBackup administrator
      2.  
        Managing NetBackup administrator user account passwords
      3.  
        Viewing NetBackup administrator user accounts
      4.  
        Auditing NetBackup administrator accounts
    18.  
      Deleting NetBackup administrator user accounts
  9. Using the appliance
    1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
      1.  
        Configuring data buffer options on the NetBackup Virtual Appliance
      2.  
        Configuring lifecycle parameters on the NetBackup Virtual Appliance
      3.  
        Managing NetBackup Virtual Appliance deduplication
      4. About BMR integration
        1.  
          Enabling BMR from the NetBackup Virtual Appliance Shell Menu
    2. About Copilot functionality and Share management
      1.  
        Creating a Share
      2.  
        Editing a Share
      3.  
        Deleting a Share
      4.  
        Moving a Share
      5.  
        Viewing Share information from the NetBackup Virtual Appliance Shell Menu
      6.  
        NFS export options
    3. About NetBackup Virtual Appliance as a VMware backup host
      1.  
        NetBackup Virtual Appliance as backup host: component overview
      2.  
        Notes on NetBackup Virtual Appliance as a VMware backup host
    4. About running NetBackup commands from the appliance
      1.  
        Running NetBackup commands from the NetBackup Virtual Appliance
      2.  
        Creating a NetBackup touch file from the NetBackup Virtual Appliance
      3.  
        Best practices for running NetBackup commands from the NetBackup Virtual Appliance
      4.  
        About NetBackup operating system commands
      5.  
        Known limitations of running NetBackup commands from the NetBackup Virtual Appliance
    5. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    6. About Auto Image Replication from a NetBackup Virtual Appliance
      1.  
        Prerequisites for Auto Image Replication
      2.  
        Configuring a replication target
      3.  
        Determining the appliance deduplication password
    7.  
      Generating certificates
  10. Monitoring the appliance
    1.  
      About NetBackup Virtual Appliance alerts
    2.  
      Setting up email notifications for a NetBackup Virtual Appliance
    3.  
      Setting up SNMP notifications for a NetBackup Virtual Appliance
    4.  
      Enabling and disabling Call Home from the NetBackup and Access Appliance Shell Menu
    5.  
      Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
    6. About SNMP
      1.  
        About the Management Information Base (MIB)
    7. About Call Home
      1.  
        Understanding the Call Home workflow
      2.  
        About the Product Improvement Program
    8.  
      About AutoSupport
    9.  
      About storage email alerts
  11. Appliance security
    1. About Symantec Data Center Security on the NetBackup Virtual Appliance
      1.  
        Auditing the SDCS logs on the NetBackup Virtual Appliance
      2.  
        Viewing SDCS audit log details
      3.  
        Changing the SDCS log retention settings on the NetBackup Virtual Appliance
      4.  
        About SDCS event type codes and severity codes on the NetBackup Virtual Appliance
    2.  
      About data security
    3.  
      About data integrity
    4.  
      About data classification
    5.  
      About data encryption
    6.  
      About SSL usage
    7.  
      About the NetBackup Virtual Appliance intrusion detection system
    8.  
      About the NetBackup Virtual Appliance intrusion prevention system
    9.  
      Overriding the NetBackup Virtual Appliance intrusion prevention system policy
    10.  
      Re-enabling the NetBackup Virtual Appliance intrusion prevention system policy
    11.  
      Major components of the NetBackup Virtual Appliance OS
    12.  
      List of software packages included in the NetBackup Virtual Appliance OS
    13.  
      Disabled service accounts on the NetBackup Virtual Appliance
    14.  
      Vulnerability scanning of the NetBackup Virtual Appliance
    15.  
      About the appliance login banner
    16. Setting the appliance login banner
      1.  
        Creating the appliance login banner
      2.  
        Removing the appliance login banner
    17.  
      Log Forwarding feature overview
  12. Upgrading the appliance
    1. About upgrades to NetBackup Virtual Appliance software version 3.1.1 and the Red Hat Enterprise Linux operating system
      1.  
        Supported upgrade paths
      2.  
        Preflight check before the upgrade
      3.  
        Appliance behavior during upgrades
      4.  
        About corresponding NetBackup software versions
      5.  
        About the Appliance Install Manager
    2. Guidelines and best practices for upgrading NetBackup appliances
      1.  
        Upgrade time estimation
    3.  
      Pre-upgrade tasks for appliance upgrades
    4. Methods for downloading appliance software release updates
      1.  
        Downloading software updates directly to a NetBackup appliance
      2.  
        Downloading software updates to a NetBackup appliance using a client share
    5.  
      Installing a NetBackup appliance software update using the NetBackup Virtual Appliance Shell Menu
    6.  
      Post upgrade tasks for the upgrade to 3.1.1
    7.  
      Troubleshooting upgrade issues
  13. Appliance restore
    1.  
      About appliance restore
    2.  
      Creating an appliance checkpoint from the appliance shell menu
    3.  
      Rollback to an appliance checkpoint from the appliance shell menu
    4.  
      About NetBackup Virtual Appliance factory reset
    5.  
      Factory reset best practices
    6.  
      How to factory reset the NetBackup Virtual Appliance
  14. Decommissioning and Reconfiguring
    1.  
      About decommissioning a NetBackup Virtual Appliance
    2.  
      Decommissioning a NetBackup Virtual Appliance with the media server role
  15. Troubleshooting
    1.  
      About troubleshooting the NetBackup Virtual Appliance
    2.  
      About contacting Technical Support
    3.  
      Determining the NetBackup Virtual Appliance serial number
    4.  
      About disaster recovery
    5. About NetBackup support utilities
      1.  
        NetBackup Domain Network Analyzer (NBDNA)
      2.  
        NetBackup Support Utility (NBSU)
    6.  
      Troubleshooting NetBackup Virtual Appliance initial deployment issues
    7.  
      Error messages displayed on the NetBackup Virtual Appliance Shell Menu
    8.  
      NetBackup status codes applicable for NetBackup Virtual Appliance
    9.  
      Installing an EEB
    10.  
      Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
  16. Appliance logging
    1.  
      About NetBackup Virtual Appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Where to find NetBackup Virtual Appliance log files using the Browse command
    4.  
      Enabling and disabling VxMS logging
    5.  
      Gathering device logs on a NetBackup virtual appliance
    6. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
  17. Commands overview
    1.  
      About the NetBackup Virtual Appliance Shell Menu
    2.  
      Logging on to the NetBackup Virtual Appliance Shell Menu
    3.  
      Using the NetBackup Virtual Appliance Shell Menu
    4. About the NetBackup Virtual Appliance Shell Menu command views
      1.  
        About the commands under the Appliance view
      2.  
        About the commands under the Manage view
      3.  
        About the commands under the Monitor view
      4.  
        About the commands under the Network view
      5.  
        About the commands under the Reports view
      6.  
        About the commands under the Settings view
      7.  
        About the commands under the Support view
  18. Appendix A. Appliance commands
    1.  
      Appliance > Master
    2.  
      Appliance > Media
    3.  
      Appliance > ShowDedupPassword
    4.  
      Appliance > Status
    5.  
      Appliance > Configure
  19. Appendix B. Manage commands
    1.  
      Manage > Software > Delete
    2.  
      Manage > Software > Download
    3.  
      Manage > Software > List
    4.  
      Manage > Software > LiveUpdateClients
    5.  
      Manage > Software > Install
    6.  
      Manage > Software > Share
    7.  
      Manage > Software > Readme
    8.  
      Manage > Software > Rollback
    9.  
      Manage > Software > Cancel
    10.  
      Manage > Software > DownloadProgress
    11.  
      Manage > Software > UpgradeStatus
    12.  
      Manage > Storage > Show
    13.  
      Manage > Storage > Add
    14.  
      Manage > Storage > Create
    15.  
      Manage > Storage > Delete
    16.  
      Manage > Storage > Edit
    17.  
      Manage > Storage > Monitor
    18.  
      Manage > Storage > Move
    19.  
      Manage > Storage > Remove
    20.  
      Manage > Storage > Resize
    21.  
      Manage > Storage > Scan
    22.  
      Manage > MountPoints > List
    23.  
      Manage > MountPoints > Mount
    24.  
      Manage > MountPoints > Unmount
    25.  
      Manage > License > Add
    26.  
      Manage > License > List
    27.  
      Manage > License > ListInfo
    28.  
      Manage > License > Remove
    29.  
      Manage > Certificates > Generate
    30.  
      Manage > Certificates > Delete
    31.  
      Manage > NetBackupCLI > Create
    32.  
      Manage > NetBackupCLI > Delete
    33.  
      Manage > NetBackupCLI > List
    34.  
      Manage > NetBackupCLI > PasswordExpiry
  20. Appendix C. Monitor commands
    1.  
      Monitor > Uptime
    2.  
      Monitor > Who
    3.  
      Monitor > NetworkStatus
    4.  
      Monitor > Top
    5.  
      Monitor > MemoryStatus
    6.  
      Monitor > SDCS
    7.  
      Monitor > NetBackup
    8.  
      Monitor > Hardware
  21. Appendix D. Network commands
    1.  
      Network > Configure
    2.  
      Network > Date
    3.  
      Network > DNS
    4.  
      Network > Gateway
    5.  
      Network > Hostname
    6.  
      Network > Hosts
    7.  
      Network > IPv4
    8.  
      Network > IPv6
    9.  
      Network > NetStat
    10.  
      Network > NTPServer
    11.  
      Network > Ping
    12.  
      Network > SetProperty
    13.  
      Network > Show
    14.  
      Network > TimeZone
    15.  
      Network > TraceRoute
    16.  
      Network > Unconfigure
    17.  
      Network > WANOptimization
  22. Appendix E. Reports commands
    1.  
      Reports > Deduplication
    2.  
      Reports > Process
  23. Appendix F. Settings commands
    1.  
      Settings > Deduplication
    2.  
      Settings > LifeCycle
    3.  
      Settings > LiveUpdateServer
    4.  
      Settings > LogForwarding
    5.  
      Settings > NetBackup
    6.  
      Settings > Password
    7.  
      Settings > SystemLocale
    8.  
      Settings > Share
    9.  
      Settings > Notifications > LoginBanner
    10.  
      Settings > Security > Authentication > LDAP
    11.  
      Settings > Security > Authentication > ActiveDirectory
    12.  
      Settings > Security > Authentication > Kerberos
    13.  
      Settings > Security > Authentication > LocalUser
    14.  
      Settings > Security > Authorization
    15.  
      Settings > Sysctl
    16.  
      Settings > Alerts > CallHome
    17.  
      Settings > Alerts > SNMP
    18.  
      Settings > Alerts > Email
    19.  
      Settings > Alerts > Hardware
  24. Appendix G. Support commands
    1.  
      Support > Checkpoint
    2.  
      Support > DataCollect
    3.  
      Support > Disk
    4.  
      Support > Errors
    5.  
      Support > FactoryReset
    6.  
      Support > InfraServices
    7.  
      Support > iostat
    8.  
      Support > Logs
    9.  
      Support > Maintenance
    10.  
      Support > Messages
    11.  
      Support > NBDNA
    12.  
      Support > nbperfchk
    13.  
      Support > NBSU
    14.  
      Support > Processes
    15.  
      Support > Reboot
    16.  
      Support > Service
    17.  
      Support > Shutdown
    18.  
      Support > Storage SanityCheck
    19.  
      Support > Storage Reset
    20.  
      Support > Test

Overriding the NetBackup Virtual Appliance intrusion prevention system policy

To discourage accessing the root account, the appliance requires that you first disable the intrusion prevention system (IPS) policy. For example, using the elevate command under Support > Maintenance fails unless the IPS policy is disabled.

Warning:

Disabling the IPS policy is not recommended as it puts the system at risk and vulnerable to attack.

You can use the NetBackupCLI user role to run NetBackup commands without overriding the IPS policy. See About the NetBackupCLI user role.

Note:

Overriding the IPS policy disables only the appliance intrusion prevention system. The appliance intrusion detection system (IDS) logging is still enabled and every activity under the maintenance account is still logged.

To override the appliance IPS policy

  1. Log on to the NetBackup Virtual Appliance Shell Menu as an administrator.
  2. Enter the Support > Maintenance command to bring up the Maintenance Mode login prompt. Enter the Maintenance user account password to log into Maintenance Mode.
    app123.Support> Maintenance
<!-- Maintenance Mode --!>
maintenance's password:
  3. In Maintenance Mode, type the following command to override the IPS policy:
    /opt/Symantec/sdcssagent/IPS/sisipsoverride.sh

    The following message is displayed:

    Symantec Critical Protection Policy Override

Agent Version: 6.7 (build 1060)

Current Policy: NetBackup Appliance Prevention Policy, r123

Policy Prevention: Enabled

Policy Override: Allowed

Override State: Not overridden

To override the policy and disable protection, 
enter your login password.

Password:
  4. Enter the Maintenance user account password. The following options are displayed:
    Choose the type of override that you wish to perform:

1. Override Prevention except for Self Protection

2. Override Prevention Completely

Choice?
  5. Enter 1 to override prevention except for self-protection.

    Note:

    Veritas recommends that you use Option 1. Selecting Option 1 allows modification only to the NetBackup Virtual Appliance Shell Menu and not to the SDCS agent.

    The following options are displayed:

    Choose the amount of time after which to automatically re-enable:

1. 15 minutes

2. 30 minutes

3. 1 hour

4. 2 hours

5. 4 hours

6. 8 hours
  6. Enter the appropriate number from 1 to 7 based on the amount of time that is required to debug the support case.

    The appliance displays the following message:

    Enter a comment. Press Enter to continue.
  7. Enter a relevant comment as to why the override is required. For example:
    Enter a comment. Press Enter to continue.

Disabling the security policy for 
debugging support case no - XYZ

    The appliance overrides the policy and displays the following message:

    Please wait while the policy is being overridden.
........

The policy was successfully overridden.
maintenance - !> elevate

You should now have access to the root account for debugging the appliance.

More Information

Re-enabling the NetBackup Virtual Appliance intrusion prevention system policy

About the NetBackup Virtual Appliance intrusion prevention system