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Veritas NetBackup™ Virtual Appliance Documentation

Last Published: 2018-06-28

Product(s): Appliances (3.1.1)

Getting to know the NetBackup Virtual Appliance
1. NetBackup Virtual Appliance product description
  1. About the NetBackup Virtual Appliance combined master and media server role
  2. About the NetBackup Virtual Appliance media server role
2. NetBackup Virtual Appliance supported features
3. About the NetBackup Virtual Appliance documentation
4. Known limitations of the NetBackup Virtual Appliance 3.1.1 release
5. Operational Notes for the NetBackup Virtual Appliance 3.1.1 release
6. NetBackup Virtual Appliance 3.1.1 new features, enhancements, and changes
Preparing to deploy the appliance
1. NetBackup Virtual Appliance product files (OVF templates)
2. NetBackup Virtual Appliance deployment methods
3. NetBackup Virtual Appliance deployment guidelines
  1. NetBackup Virtual Appliance initial deployment checklist
Deploying and configuring the appliance
1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
2. How to deploy and configure a NetBackup Virtual Appliance media server
Post initial configuration procedures
1. About modifying the NetBackup Virtual Appliance settings
2. Adding a permanent license key if an evaluation license key expires
3. Managing license keys on the NetBackup Virtual Appliance
Appliance common tasks
1. Common tasks in NetBackup Virtual Appliance
Storage management
1. About NetBackup Virtual Appliance storage configuration
Network connection management
1. About IPv4-IPv6-based network support
2. Network settings for the NetBackup Virtual Appliance
3. Configuring DNS and host name mapping for the NetBackup Virtual Appliance
4. Setting the date and time on a NetBackup Virtual Appliance
5. Configuring static routes on the NetBackup Virtual Appliance
Managing users
1. About managing NetBackup Virtual Appliance users
2. About NetBackup Virtual Appliance account types
3. Adding NetBackup Virtual Appliance users
4. Deleting NetBackup Virtual Appliance users
5. Adding NetBackup Virtual Appliance user groups
6. Deleting NetBackup Virtual Appliance user groups
7. Granting roles to NetBackup Virtual Appliance users and user groups
8. Revoking roles from NetBackup Virtual Appliance users and user groups
9. About user name and password specifications
10. Changing NetBackup Virtual Appliance user passwords
11. About password management and recovery
12. About authenticating LDAP users
13. About authenticating Active Directory users
  1. Adding an Active Directory server configuration
  2. Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
14. About authenticating Kerberos-NIS users
  1. Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
  2. Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
15. Generic user authentication guidelines
16. About user authorization on the NetBackup Virtual Appliance
17. Creating NetBackup administrator user accounts
18. Deleting NetBackup administrator user accounts
Using the appliance
1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
2. About Copilot functionality and Share management
3. About NetBackup Virtual Appliance as a VMware backup host
  1. NetBackup Virtual Appliance as backup host: component overview
  2. Notes on NetBackup Virtual Appliance as a VMware backup host
4. About running NetBackup commands from the appliance
5. About mounting a remote NFS
  1. Mounting a remote NFS drive
  2. Unmounting an NFS drive
6. About Auto Image Replication from a NetBackup Virtual Appliance
7. Generating certificates
Monitoring the appliance
1. About NetBackup Virtual Appliance alerts
2. Setting up email notifications for a NetBackup Virtual Appliance
3. Setting up SNMP notifications for a NetBackup Virtual Appliance
4. Enabling and disabling Call Home from the NetBackup and Access Appliance Shell Menu
5. Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
6. About SNMP
  1. About the Management Information Base (MIB)
7. About Call Home
  1. Understanding the Call Home workflow
  2. About the Product Improvement Program
8. About AutoSupport
9. About storage email alerts
Appliance security
1. About Symantec Data Center Security on the NetBackup Virtual Appliance
2. About data security
3. About data integrity
4. About data classification
5. About data encryption
6. About SSL usage
7. About the NetBackup Virtual Appliance intrusion detection system
8. About the NetBackup Virtual Appliance intrusion prevention system
9. Overriding the NetBackup Virtual Appliance intrusion prevention system policy
10. Re-enabling the NetBackup Virtual Appliance intrusion prevention system policy
11. Major components of the NetBackup Virtual Appliance OS
12. List of software packages included in the NetBackup Virtual Appliance OS
13. Disabled service accounts on the NetBackup Virtual Appliance
14. Vulnerability scanning of the NetBackup Virtual Appliance
15. About the appliance login banner
16. Setting the appliance login banner
  1. Creating the appliance login banner
  2. Removing the appliance login banner
17. Log Forwarding feature overview
Upgrading the appliance
1. About upgrades to NetBackup Virtual Appliance software version 3.1.1 and the Red Hat Enterprise Linux operating system
2. Guidelines and best practices for upgrading NetBackup appliances
  1. Upgrade time estimation
3. Pre-upgrade tasks for appliance upgrades
4. Methods for downloading appliance software release updates
  1. Downloading software updates directly to a NetBackup appliance
  2. Downloading software updates to a NetBackup appliance using a client share
5. Installing a NetBackup appliance software update using the NetBackup Virtual Appliance Shell Menu
6. Post upgrade tasks for the upgrade to 3.1.1
7. Troubleshooting upgrade issues
Appliance restore
1. About appliance restore
2. Creating an appliance checkpoint from the appliance shell menu
3. Rollback to an appliance checkpoint from the appliance shell menu
4. About NetBackup Virtual Appliance factory reset
5. Factory reset best practices
6. How to factory reset the NetBackup Virtual Appliance
Decommissioning and Reconfiguring
1. About decommissioning a NetBackup Virtual Appliance
2. Decommissioning a NetBackup Virtual Appliance with the media server role
Troubleshooting
1. About troubleshooting the NetBackup Virtual Appliance
2. About contacting Technical Support
3. Determining the NetBackup Virtual Appliance serial number
4. About disaster recovery
5. About NetBackup support utilities
  1. NetBackup Domain Network Analyzer (NBDNA)
  2. NetBackup Support Utility (NBSU)
6. Troubleshooting NetBackup Virtual Appliance initial deployment issues
7. Error messages displayed on the NetBackup Virtual Appliance Shell Menu
8. NetBackup status codes applicable for NetBackup Virtual Appliance
9. Installing an EEB
10. Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
Appliance logging
1. About NetBackup Virtual Appliance log files
2. Viewing log files using the Support command
3. Where to find NetBackup Virtual Appliance log files using the Browse command
4. Enabling and disabling VxMS logging
5. Gathering device logs on a NetBackup virtual appliance
6. About forwarding logs to an external server
Commands overview
1. About the NetBackup Virtual Appliance Shell Menu
2. Logging on to the NetBackup Virtual Appliance Shell Menu
3. Using the NetBackup Virtual Appliance Shell Menu
4. About the NetBackup Virtual Appliance Shell Menu command views
Appendix A. Appliance commands
1. Appliance > Master
2. Appliance > Media
3. Appliance > ShowDedupPassword
4. Appliance > Status
5. Appliance > Configure
Appendix B. Manage commands
1. Manage > Software > Delete
2. Manage > Software > Download
3. Manage > Software > List
4. Manage > Software > LiveUpdateClients
5. Manage > Software > Install
6. Manage > Software > Share
7. Manage > Software > Readme
8. Manage > Software > Rollback
9. Manage > Software > Cancel
10. Manage > Software > DownloadProgress
11. Manage > Software > UpgradeStatus
12. Manage > Storage > Show
13. Manage > Storage > Add
14. Manage > Storage > Create
15. Manage > Storage > Delete
16. Manage > Storage > Edit
17. Manage > Storage > Monitor
18. Manage > Storage > Move
19. Manage > Storage > Remove
20. Manage > Storage > Resize
21. Manage > Storage > Scan
22. Manage > MountPoints > List
23. Manage > MountPoints > Mount
24. Manage > MountPoints > Unmount
25. Manage > License > Add
26. Manage > License > List
27. Manage > License > ListInfo
28. Manage > License > Remove
29. Manage > Certificates > Generate
30. Manage > Certificates > Delete
31. Manage > NetBackupCLI > Create
32. Manage > NetBackupCLI > Delete
33. Manage > NetBackupCLI > List
34. Manage > NetBackupCLI > PasswordExpiry
Appendix C. Monitor commands
1. Monitor > Uptime
2. Monitor > Who
3. Monitor > NetworkStatus
4. Monitor > Top
5. Monitor > MemoryStatus
6. Monitor > SDCS
7. Monitor > NetBackup
8. Monitor > Hardware
Appendix D. Network commands
1. Network > Configure
2. Network > Date
3. Network > DNS
4. Network > Gateway
5. Network > Hostname
6. Network > Hosts
7. Network > IPv4
8. Network > IPv6
9. Network > NetStat
10. Network > NTPServer
11. Network > Ping
12. Network > SetProperty
13. Network > Show
14. Network > TimeZone
15. Network > TraceRoute
16. Network > Unconfigure
17. Network > WANOptimization
Appendix E. Reports commands
1. Reports > Deduplication
2. Reports > Process
Appendix F. Settings commands
1. Settings > Deduplication
2. Settings > LifeCycle
3. Settings > LiveUpdateServer
4. Settings > LogForwarding
5. Settings > NetBackup
6. Settings > Password
7. Settings > SystemLocale
8. Settings > Share
9. Settings > Notifications > LoginBanner
10. Settings > Security > Authentication > LDAP
11. Settings > Security > Authentication > ActiveDirectory
12. Settings > Security > Authentication > Kerberos
13. Settings > Security > Authentication > LocalUser
14. Settings > Security > Authorization
15. Settings > Sysctl
16. Settings > Alerts > CallHome
17. Settings > Alerts > SNMP
18. Settings > Alerts > Email
19. Settings > Alerts > Hardware
Appendix G. Support commands
1. Support > Checkpoint
2. Support > DataCollect
3. Support > Disk
4. Support > Errors
5. Support > FactoryReset
6. Support > InfraServices
7. Support > iostat
8. Support > Logs
9. Support > Maintenance
10. Support > Messages
11. Support > NBDNA
12. Support > nbperfchk
13. Support > NBSU
14. Support > Processes
15. Support > Reboot
16. Support > Service
17. Support > Shutdown
18. Support > Storage SanityCheck
19. Support > Storage Reset
20. Support > Test

Downloading software updates to a NetBackup appliance using a client share

Use this procedure to download the software release updates or client packages to an appliance using a CIFS or an NFS client share.

Note:

Starting with the 3.1 release, the server, client, and add-on packages are located on the Veritas SORT website, along with a text file that contains the MD5 and SHA1 checksums. This procedure includes links to access all of these items.

Note:

If downloading the software updates directly to the appliance fails, use this method to download the appliance software release update or client package onto the appliance.

Perform this method from a computer that is connected to the appliance and that also has Internet access. Internet access is needed to download the files or packages from the Veritas SORT website.

To download software release updates or client packages to the appliance using a CIFS or an NFS client share:

Open an SSH session and log on to the appliance as an administrator using the NetBackup Virtual Appliance Shell Menu.
To open an NFS or a CIFS share, enter the following command:
Main_Menu > Manage > Software > Share Open
Map or mount the appliance share directory as follows:
- Windows CIFS share
  \\<appliance-name>\incoming_patches
- UNIX NFS share
  mkdir -p /mount/<appliance-name>
  mount <appliance-name>:/inst/patch/incoming/mount/<appliance-name>
This step describes downloading the upgrade package files, the client and add-on packages, and where to find the MD5 and SHA1 checksums.
- Release updates
  Click on each of the following links to download the split tar server files from the Veritas SORT website:
  3.1.1/NB_Appliance_N_3.1.1-2.x86_64-tar-split.1of3
  3.1.1/NB_Appliance_N_3.1.1-2.x86_64-tar-split.2of3
  3.1.1/NB_Appliance_N_3.1.1-2.x86_64-tar-split.3of3
- Client packages
  Click on any of the following links to download the specific client or add-on package from the Veritas SORT website:
  3.1.1/SYMC_NBAPP_addon_nbclient_HP-UX-IA64-8.1.1-0103.x86_64.rpm
  3.1.1/SYMC_NBAPP_addon_nbclient_Linux-8.1.1-0103.x86_64.rpm
  3.1.1/SYMC_NBAPP_addon_nbclient_RS6000-8.1.1-0103.x86_64.rpm
  3.1.1/SYMC_NBAPP_addon_nbclient_Solaris-8.1.1-0103.x86_64.rpm
  3.1.1/SYMC_NBAPP_addon_nbwin-8.1.1-0103.x86_64.rpm
- MD5 and SHA1 checksums
  Click on the following link to a text file on the Veritas SORT website that contains the MD5 and SHA1 checksums:
  3.1.1/NetBackup_Appliance_Release_311_MD5_SHA1.txt
  Verify that the downloaded MD5 or SHA1 checksums match those in the file on the Veritas SORT web site.
Use the following commands to join (and extract) the release update .rpm files:
- For Windows:
  copy /b NB_Appliance_N_<release-version>.x86_64-tar-split.1of3+ NB_Appliance_N_<release-version>.x86_64-tar-split.2of3+ NB_Appliance_N_<release-version>.x86_64-tar-split.3of3+ NB_Appliance_N_<release-version>.tar
  Note:
  This command must be entered as one string. Make sure that the only space in the name is after .3of3. In addition, <release> is the software release number and <version> is the posted version number.
  Use Windows WinRAR utilities to uncompress the NB_Appliance_N_<release-version>.tar file. The resulting files are as follows:
  - SYMC_NBAPP_update-<release-version>.x86_64.rpm
  - update.rpm.md5_checksum
  - update.rpm.sha1_checksum
- For UNIX:
  cat NB_Appliance_N_<release-version>.x86_64-tar-split.1of3<space> NB_Appliance_N_<release-version>.x86_64-tar-split.2of3<space> NB_Appliance_N_<release-version>.x86_64-tar-split.3of3 | tar xvf -
  Where <release-version> is the software release number, such as 3.1, and the version number of the software release, such as -1.
  Note:
  This command is one string. In this example, there is one space between each split package that is identified with a "<space>".
  The resulting files are as follows:
  - SYMC_NBAPP_update-<release-version>.x86_64.rpm
  - update.rpm.md5_checksum
  - update.rpm.sha1_checksum
Note:
To extract packages on UNIX systems, Veritas recommends that you use GNU tar version 1.16 or higher instead of tar. See the following Technote for more information about extracting images:
https://www.veritas.com/docs/TECH154080
For UNIX systems, run one of the following commands to compute the checksum value for the .rpm file:
md5sum SYMC_NBAPP_update-<release-version>.x86_64.rpm or sha1sum SYMC_NBAPP_update-<release-version>.x86_64.rpm.
Verify that the checksum value matches the content of the update.rpm.md5_checksum file or the update.rpm.sha1_checksum file.
Copy this release update or client package .rpm to the mounted share.
Note:
During the copy process, do not run any commands on the appliance. Doing so can cause the copy operation to fail.
After you have successfully copied the release update or client package .rpm into the mounted share, unmap or unmount the shared directory.
On the appliance, enter the following command to close the NFS and the CIFS shares:
Main_Menu > Manage > Software > Share Close
If you run any of the following commands before you close the share, the downloaded release update or client package is moved from the share directory location to its proper location. However, you must still run the Share Close command to ensure that the NFS and the CIFS shares are closed.
- List Version
- List Details All
- List Details Base
- Share Open
- Share Close
To list the available release updates or client packages on the appliance, enter the following command and note the name of the downloaded files:
Main_Menu > Manage > Software > List Downloaded
Running this command validates and moves the release update or the client package from the share directory to its proper location. You are not notified that this move has occurred.