Veritas NetBackup™ WebSocket Service (NBWSS) Reference Guide
- Using the NetBackup WebSocket Service (NBWSS) for communication with a cloud application
- Updates to this guide for NetBackup 8.1.1
- Additional documentation on NetBackup APIs
- About the NetBackup WebSocket Service (NBWSS)
- Task overview for setting up NBWSS communication
- Notes on NetBackup connections to cloud-applications
- NBWSS message formats
- API calls over NBWSS
- NBWSS notifications
- Examples of NBWSS messages
- Configuring WebSocket endpoints for NBWSS
- About NetBackup connections to WebSocket endpoints
- WebSocket endpoint details and their formatting
- Saving NetBackup credentials for a WebSocket server endpoint
- WebSocket Server dialog
- Removing NetBackup credentials for a WebSocket server endpoint
- Configuring the properties of the NetBackup WebSocket Service (NBWSS)
- Starting a NetBackup connection to a cloud application
- Troubleshooting NBWSS
- NBWSS logging
- NBWSS issues
- Problems validating the endpoint server in the WebSocket Server dialog
- Problems saving the NetBackup endpoint credentials in the WebSocket Server dialog
- Problems deleting the WebSocket server endpoint from NetBackup
- Problems displaying the list of WebSocket servers that were added in NetBackup
- Problems activating or deactivating the endpoint server
- Additional NBWSS issues
Additional NBWSS issues
This topic describes some additional NetBackup WebSocket Service (NBWSS) problems.
Table: Additional troubleshooting issues
Problem | Recommended action |
|---|---|
The WebSocket server's Connection State is | Verify the following:
|
Notifications are not sent | Verify the following:
|
The WebSocket server's connection to an endpoint is dropped when a call is made to a NetBackup API over the WebSocket channel. | The maximum incoming packet size that is allowed on the NetBackup WebSocket channel is 2 MB. If the NetBackup WebSocket server receives a packet that is larger than 2MB, the connection is dropped. In the next refresh of connections (by default, 60 seconds later), NBWSS attempts to reconnect with the remote endpoint. Make sure that the packet size does not exceed 2 MB when calling the API from a script. |