NetBackup™ Self Service Configuration Guide

Last Published:
Product(s): NetBackup (10.4)
  1. Configuring a Self Service solution
    1.  
      About configuring a Self Service solution
    2.  
      Self Service scheduled backup
    3.  
      Configuration checklist
  2. Configuring a NetBackup primary server
    1.  
      About configuring the NetBackup primary server
    2.  
      Enabling communication with a Windows NetBackup primary server
    3.  
      Enabling communication with a UNIX NetBackup primary server
    4.  
      Enabling communication with a NetBackup appliance
    5.  
      Enabling communication with a NetBackup primary server using the REST API
    6.  
      Creating NetBackup Template Policies
  3. Configuring Self Service
    1.  
      About Self Service configuration
    2.  
      Configuring backup servers
    3.  
      Configuring protection
    4.  
      Configuring storage
    5.  
      Configuring tenants
    6.  
      Access rights
    7.  
      Registering computers
    8. Configuring the home page
      1.  
        Home page integration settings
  4. Customizing Self Service
    1.  
      Language settings
    2.  
      Themes
    3.  
      Notices
  5. User authentication methods
    1.  
      About user authentication methods
    2.  
      Forms based authentication
    3.  
      Windows Authentication
    4.  
      Active Directory Import
    5.  
      Configuring Self Service to use Federated Single Sign-On
    6.  
      About multifactor authentication
    7.  
      Configure multifactor authentication for your user account
    8.  
      Disable multifactor authentication for your user account
    9.  
      Enforce multifactor authentication for all users
    10.  
      Configure multifactor authentication for your user account when it is globally enforced in NetBackup Self Service
    11.  
      Reset multifactor authentication for a non-administrator user
    12.  
      Reset multifactor authentication for a NetBackup Self Service administrator
  6. Troubleshooting
    1.  
      About troubleshooting
    2.  
      Where to find troubleshooting information
    3.  
      Impersonation of a tenant user
    4.  
      Issues with Remote PowerShell to Windows primary servers
    5.  
      Issues with HTTPS configuration
  7. Appendix A. NetBackup policy types
    1.  
      List of NetBackup policy types
  8. Appendix B. Dashboard traffic light status and usage
    1.  
      About dashboard traffic light status and usage
    2.  
      Assets with a protection type
    3.  
      Assets without a Protection Type
    4.  
      Usage and Charging
    5.  
      Tenant Quota Enforcement
  9. Appendix C. Synchronizing data from NetBackup
    1.  
      About synchronizing data from NetBackup
  10. Appendix D. NetBackup Self Service data caching process
    1.  
      About NetBackup Self Service data caching process
    2.  
      NetBackup Data Synchronization
    3.  
      Backup Now
    4.  
      Protect
    5.  
      Unprotect
  11. Appendix E. Integration settings
    1.  
      About integration settings
    2.  
      NetBackup Adapter
    3.  
      NetBackup Adapter Usage
    4.  
      NetBackup Adapter Access Rights
  12. Appendix F. REST API
    1.  
      About the REST API
  13. Appendix G. Glossary
    1.  
      Glossary

Reset multifactor authentication for a NetBackup Self Service administrator

Only the NetBackup Self Service administrator can reset multifactor authentication for other NetBackup Self Service users.

To reset multifactor authentication for a NetBackup Self Service administrator

  1. Launch the SQL Server Studio Manager on the SQL host where the NetBackup Self Service databases reside.
  2. Click File > New > Query with Current Connection.
  3. In the right-hand pane, paste in the following query, where your_database_name is the actual name of your NetBackup Self Service adapter database and the_user_id_to_disable is the user ID that you want to disable for multifactor authentication.
    DELETE FROM [your_database_name].[dbo].[UserMFAConfiguration]
 WHERE UserGuid in (
SELECT UserGuid FROM [NetBackupSelfService].[dbo].[USERS] WHERE UserID = the_user_id_to_disable
)
  4. Click Query > Execute.