Veritas Alta™ Archiving : Journaling Guide

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Product(s): Veritas Alta Archiving (1.0)
  1. Journaling Overview
    1.  
      About journaling and Veritas Alta Archiving
    2.  
      Journaling message size limit
    3.  
      Journaled messages and antivirus solutions
    4.  
      Journaling setup instructions overview
  2. Exchange 2013, 2016, and 2019 Set-up
    1.  
      Setting up Exchange 2013, 2016, and 2019 journaling
    2.  
      Prerequisites for Exchange 2013, 2016, and 2019 journaling
    3.  
      Step 1 - Create Journaling Contact
    4.  
      Step 2 - Create SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs) at the Remote Domain
  3. Exchange 2013, 2016, and 2019 Disable
    1.  
      Disabling Exchange 2013, 2016, and 2019 journaling
    2.  
      Step 1 - Deactivate Journaling
    3.  
      Step 2 - Delete SMTP Send Connector
    4.  
      Step 3 - Delete Journaling Contact
    5.  
      Step 4 - Enable Non-Delivery Reports (NDRs) at the Remote Domain
  4. Exchange 2010 Set-up
    1.  
      Setting up Exchange 2010 journaling
    2.  
      Prerequisites for Exchange 2010 journaling
    3.  
      Step 1 - Create Journaling Contact
    4.  
      Step 2 - Create an SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs)
  5. Exchange 2010 Disable
    1.  
      Disabling Exchange 2010 journaling
    2.  
      Step 1 - Remove Address Space Domain
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove the SMTP Send Connector
    5.  
      Step 4 - Remove the Journaling Contact
  6. Exchange 2007 Set-up
    1.  
      Setting up Exchange 2007 journaling
    2.  
      Prerequisites for Exchange 2007 journaling
    3.  
      Step 1 - Create a Journaling Contact
    4.  
      Step 2 - Create an SMTP Send Connector
    5.  
      Step 3 - Activate Journaling
    6.  
      Step 4 - Disable Non-Delivery Reports (NDRs)
  7. Exchange 2007 Disable
    1.  
      Disabling Exchange 2007 journaling
    2.  
      Step 1 - Remove the Address Space Domain
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove the SMTP Send Connector
    5.  
      Step 4 - Remove the Journaling Contact
  8. Exchange 2003 Standard Set-up
    1.  
      Setting up Exchange 2003 standard journaling
    2.  
      Step 1 - Create Custom Recipient
    3.  
      Step 2 - Set up SMTP Connector
    4.  
      Step 3 - Activate Journaling
    5.  
      Step 4 - Disable NDRs (Non-Delivery Reports)
    6.  
      Step 5 - Add SMTP Queue Growth Monitoring Alert
  9. Exchange 2003 Standard Disable
    1.  
      Disabling Exchange 2003 standard journaling
    2.  
      Step 1 - Remove SMTP Queue Growth Monitoring Alert
    3.  
      Step 2 - Deactivate Journaling
    4.  
      Step 3 - Remove SMTP Connector
    5.  
      Step 4 - Remove Journaling Contact
  10. Exchange 2003 Envelope Set up
    1.  
      Setting up Exchange 2003 envelope journaling
    2.  
      Step 1 - Enable Advanced Journaling Configuration Mode (Envelope Journaling)
    3.  
      Step 2 - Create a New Mailbox Store for the Journaling Mailbox
    4.  
      Step 3 - Create a Custom Recipient
    5.  
      Step 4 - Create Journaling User Mailbox
    6.  
      Step 5 - Set up Server-Side forwarding rule on Journaling Mailbox using OWA
    7.  
      Step 6 - Set up SMTP Connector
    8.  
      Step 7 - Activate Journaling
    9.  
      Step 8 - Clean the Journal Recipient Mailbox
    10.  
      Step 9 - Schedule the Mailbox Manager to Run Recipient Policies
    11.  
      Step 10 - Disable Non-Delivery Reports (NDRs)
    12.  
      Step 11 - Add an SMTP Queue Growth Monitoring Alert
  11. Exchange 2003 Envelope Disable
    1.  
      Disabling Exchange 2003 envelope journaling
    2.  
      Step 1 - Remove the SMTP Queue Growth Monitoring Alert
    3.  
      Step 2 - Remove Internet Message Formats Domain
    4.  
      Step 3 - Turn off Mailbox Management Schedule
    5.  
      Step 4 - Remove Mailbox Management policy for cleaning the Journaling Mailbox
    6.  
      Step 5 - Deactivate Journaling
    7.  
      Step 6 - Remove SMTP Connector
    8.  
      Step 7 - Remove Journaling Mailbox
    9.  
      Step 8 - Remove Journaling Contact
    10.  
      Step 9 - Remove Extra Mailbox Store
    11.  
      Step 10 - Turn off Advanced Journaling Configuration
  12. Office 365
    1.  
      Setting up Office 365 journaling
    2.  
      Prerequisites for Office 365 journaling
    3.  
      Additional prerequisites for the archiving of Office 365 RMS encrypted messages
    4.  
      Set up a send connector for Office 365 journaling
    5.  
      Set up an Office 365 journaling rule
    6.  
      Disable Office 365 journaling
  13. Domino Mail
    1.  
      Setting up Domino Mail journaling
    2. Prerequisites for Domino Mail journaling
      1.  
        Configuration Settings document
      2.  
        Users' Internet email addresses
      3.  
        Server mail rules
      4.  
        Using the TLS protocol
    3.  
      Set up Domino Server Journaling
  14. Google G Suite Enterprise Gmail
    1.  
      Setting up Google G Suite Gmail journaling
    2.  
      Prerequisites for Google G Suite Gmail journaling
    3.  
      Setting up journaling in the Google Admin console
    4.  
      Disabling Google G Suite Gmail journaling
  15. Additional Journaling Information
    1. Journaling best practices
      1.  
        General journaling best practices
      2.  
        Journaling best practices for Exchange 2013, 2016, and 2019
      3.  
        Journaling best practices for Exchange 2007 and 2010
      4.  
        Journaling best practices for Exchange 2003
    2. Journaling troubleshooting
      1.  
        Troubleshooting journaling for Exchange 2010 and 2007
      2.  
        Troubleshooting journaling for Exchange 2003
    3. Journal Verification Guide
      1.  
        Sending test emails
      2.  
        Viewing archive reports
      3.  
        Monitor Journaling Queues

Step 2 - Create SMTP Send Connector

Creating a dedicated SMTP send connector for journaling is strongly recommended. It ensures that there is a direct connection to the smart host. Also, a dedicated connector is useful in isolating journaling transport issues.

To create an SMTP Send Connector

  1. Select mail flow and then send connectors.
  2. Click the plus sign to add a new send connector.
  3. Enter Journaling Connector in the Name field.
  4. Select Custom for the Type option.
  5. Click Next.
  6. Under Network settings, select Route mail to smart host.
  7. Click the plus sign to add a new smart host.
  8. In the add smart host dialog box, enter the smart host domain name that Veritas Services & Support provided to you.
  9. Click save. The new send connector window displays with the new host listed in the SMART HOST section.
  10. Click Next.
  11. Select None for the Smart host authentication option.
  12. Click Next.
  13. Click the plus sign to add a new address space.
  14. Enter the domain that customer service has provided in the Full Qualified Domain Name (FQDN) field.
  15. Click save. The new send connector window displays with the domain listed in the Address space section.
  16. Click next.
  17. Click + to add mail server(s).
  18. Select the server from the table and then click add. Repeat this step for any additional servers.
  19. Click ok. The new send connector window displays the mail servers in the Source server section.
  20. Click finish.
  21. Enter the following to restart the Transport service (recommended):

    Note:

    Restarting the Transport Service forces the new journal messages to route through the new journaling connector immediately.

    • Open the Exchange Management Shell.

    • Enter the following command to restart services:

      Restart-Service "MSExchangeTransport"

    • After the service is brought back online, enter the following command to verify that the service is running:

      Get-Service "MSExchangeTransport"

More Information

Setting up Exchange 2013, 2016, and 2019 journaling