Upgrading or patching third party software that is used by Veritas eDiscovery Platform

Upgrading or patching third party software that is used by Veritas eDiscovery Platform

Article: 100014970
Last Published: 2019-02-20
Ratings: 1 0
Product(s): eDiscovery Platform

Problem

The third party applications used by Veritas eDiscovery Platform (eDP) cannot be updated or patched outside of upgrading eDP.  The third party applications are version specific to eDP and if updated or patched will cause eDP to function incorrectly or not at all.

Solution

Veritas assesses each release for vulnerabilities and remediates issues based on severity. Critical issues are addressed through a hotfix. Lower severity issues are addressed as part of cumulative hotfix or future release.

Below are the most common third party applications never to independently upgrade or patch.  Please note this is not a complete list of third party applications used by eDP.

MySQL

Java (minor updates can be applied in eDP versions 8.1.1 R1, 8.2, and forward.  Please contact technical support for further information)

Apache/Tomcat

Internet Explorer

Microsoft Office (updates can be applied but the Microsoft Office version cannot be upgraded to a new version)

 

 

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