Enhancing LLM Accuracy with Retrieval-Augmented Generation


Retrieval-Augmented Generation (RAG) is a crucial technique to ensure the accuracy of Large Language Models (LLMs) used in applications like Veritas Alta™ Copilot.

For a closer look at how RAG powers Veritas Alta Copilot, watch this video where I break down the process in detail.

Understanding Retrieval-Augmented Generation (RAG)

RAG extends the capabilities of traditional LLMs by allowing them to access and integrate the most current data. This is crucial for applications where the accuracy of information directly impacts operational effectiveness.

How Does RAG Work?

RAG involves three crucial steps:

  • Ingestion: This initial stage involves collecting current documents and data, processing and structuring them into a searchable format. This continuous update cycle keeps the knowledge base fresh and relevant.
  • Retrieval: Upon receiving a query, the system searches this updated database to pull the most relevant information. This ensures that the responses are not only accurate but also aligned with the latest data.
  • Synthesis: The LLM uses this retrieved information to generate precise, contextually appropriate responses. This stage is where the actual response generation happens, using the latest and most relevant information as a foundation.

The Impact of RAG on Veritas Alta™ Copilot

In Veritas Alta™ Copilot, RAG is more than a feature—it’s a core functionality that significantly enhances the tool’s reliability and usefulness:

  • Self-Serve Product Support: Users interact naturally with Alta Copilot to access updated support documentation quickly, allowing for rapid, independent problem resolution.
  • Dynamic Data Visualization: Utilizing the latest data, Alta Copilot transforms complex datasets into understandable visual formats, aiding in swift decision-making and trend analysis.
  • Practical Problem Solving: Whether setting up new backup policies or troubleshooting errors, Alta Copilot applies RAG to provide step-by-step guidance that is both current and highly relevant to the user’s needs.

Experience Veritas Alta™ Copilot in Action

Veritas Alta™ Copilot is not just a tool; it is a strategic asset that empowers IT professionals to manage data more effectively, optimize system performance, and make more informed decisions. Learn more about how Veritas uses Generative AI to simplify data management with Veritas AltaTM Copilot.

Varun Grover
Global Lead, AI