NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (10.3.0.1, 10.3)
  1. Using logs
    1.  
      About logging
    2.  
      Logging levels
    3.  
      Log retention and log size
    4. Changing the logging levels
      1.  
        Set the Media Manager debug logging to a higher level
      2.  
        Changing the logging level on Windows clients
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        Examples of using vxlogview to view unified logs
      10.  
        Examples of using vxlogmgr to manage unified logs
      11.  
        Examples of using vxlogcfg to configure unified logs
      12.  
        Accessibility of the unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        Limit the size and retention of legacy logs
      8.  
        Accessibility of the legacy logs
    7.  
      Setting retention limits for logs on clients
    8.  
      UNIX logging with syslogd
    9.  
      Logging options with the Windows Event Viewer
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Technical Support
  5. Advanced backup and restore features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Logs to accompany problem reports for synthetic backups
      2.  
        Creating legacy log directories to accompany problem reports for synthetic backup
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Universal share logs
    5.  
      Media server deduplication/pdplugin logging
    6.  
      Disk monitoring logging
    7.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. NetBackup secure communication logging
    1.  
      About NetBackup secure communication logging
    2.  
      Tomcat logging
    3.  
      NetBackup web services logging
    4.  
      Command-line logging
    5.  
      NetBackup cURL logging
    6.  
      Java logging
    7.  
      Embeddable Authentication Client (EAT) logging
    8.  
      Authentication Services (AT) logging
    9.  
      vssat logging
    10. NetBackup proxy helper logging
      1.  
        Originator ID 486
    11. NetBackup proxy tunnel logging
      1.  
        Originator ID 490
    12.  
      PBX logging
    13.  
      Sending secure communication logs to Veritas Technical Support
  11. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  12. Locating logs
    1.  
      Overview of NetBackup log locations and processes
    2.  
      acsssi logging
    3.  
      bpbackup logging
    4.  
      bpbkar logging
    5.  
      bpbrm logging
    6.  
      bpcd logging
    7.  
      bpcompatd logging
    8.  
      bpdbm logging
    9.  
      bpjobd logging
    10.  
      bprd logging
    11.  
      bprestore logging
    12.  
      bptestnetconn logging
    13.  
      bptm logging
    14.  
      daemon logging
    15.  
      ltid logging
    16.  
      nbemm logging
    17.  
      nbjm logging
    18.  
      nbpem logging
    19.  
      nbproxy logging
    20.  
      nbrb logging
    21.  
      NetBackup Vault logging
    22.  
      NetBackup web services logging
    23.  
      NetBackup web server certificate logging
    24.  
      PBX logging
    25.  
      reqlib logging
    26.  
      Robots logging
    27.  
      tar logging
    28.  
      txxd and txxcd logging
    29.  
      vnetd logging
  13. NetBackup Administration Console logging
    1.  
      NetBackup Administration Console logging process flow
    2.  
      Enabling detailed debug logging for the NetBackup Administration Console
    3.  
      Setting up a secure channel between the NetBackup Administration Console and bpjava-*
    4.  
      Setting up a secure channel between the NetBackup Administration Console and either nbsl or nbvault
    5.  
      NetBackup Administration Console logging configuration on NetBackup servers and clients
    6.  
      Logging Java operations for the NetBackup Remote Administration Console
    7.  
      Configuring and gathering logs when troubleshooting NetBackup Administration Console issues
    8.  
      Undo logging
  14. Using the Logging Assistant
    1.  
      About the Logging Assistant
    2.  
      Logging Assistant sequence of operation
    3.  
      Viewing the Logging Assistant records
    4.  
      Adding or deleting a Logging Assistant record
    5.  
      Setting up debug logging
    6.  
      Set minimum debug logging
    7.  
      Disabling debug logging

Directory names for legacy debug logs for servers

NetBackup creates certain directories for legacy logging for servers. Each directory corresponds to a process. Unless it is noted, each directory should be created under the following directory.

Windows

install_path\NetBackup\logs

UNIX

/usr/openv/netbackup/logs

On UNIX systems, also refer to the README file in the /usr/openv/netbackup/logs directory.

Table: Directory names for legacy debug logs describes the directories you need to create to support legacy debug logs for servers.

Table: Directory names for legacy debug logs

Directory

Associated process

admin

Administrative commands

bpbrm

NetBackup backup and restore manager

bpcd

NetBackup client daemon or manager. The NetBackup Client service starts this process.

bpjobd

NetBackup jobs database manager program

bpdm

NetBackup disk manager

bpdbm

NetBackup Database Manager. This process runs only on primary servers. On Windows systems, it is the NetBackup Database Manager service.

bpjava-msvc

The NetBackup Java application server authentication service that is started when the NetBackup interface applications start. On UNIX servers, inetd starts it. On Windows servers, the Client Services service starts it.

This program authenticates the user that started the application.

bpjava-susvc

The NetBackup program that bpjava-msvc starts upon successful logon through the logon dialog box that is presented when a NetBackup interface starts. This program services all requests from the Java user interfaces on the NetBackup primary or media server host where the bpjava-msvc program runs (all Windows platforms).

bprd

NetBackup Request Daemon. On Windows systems, this process is called the NetBackup Request Manager service.

bpsynth

The NetBackup process for synthetic backup. nbjm starts bpsynth. bpsynth runs on the primary server.

bptm

NetBackup tape management process

nbatd

Authentication daemon (UNIX and Linux) or service (Windows). nbatd authenticates access to interfaces of NetBackup services or daemons.

nbazd

Authorization daemon (UNIX and Linux) or service (Windows). nbazd authorizes access to interfaces of NetBackup services or daemons.

syslogs

System log

You must enable system logging to troubleshoot ltid or robotic software. See the syslogd man page.

user_ops

The user_ops directory is created during the install of NetBackup on all servers and clients. NetBackup interface programs use it for the following: temporary files and for job and progress log files that the Backup, Archive, and Restore program (jbpSA) generates. This directory must exist for successful operation of any of the Java programs and must have public read, write, and execute permissions. user_ops contains a directory for every user that uses the Java programs.

The NetBackup Java interface log files are written in the nbjlogs subdirectory. All files in the user_ops directory hierarchy are removed according to the setting of the KEEP_LOGS_DAYS configuration option.

vnetd

The Veritas network daemon, used to create firewall-friendly socket connections. Started by the inetd(1M) process.

Note:

Logging occurs in either the /usr/openv/logs directory or the /usr/openv/netbackup/logs if the vnetd directory exists there. If the vnetd directory exists in both locations, logging occurs only in /usr/openv/netbackup/logs/vnetd.