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Veritas NetBackup™ Appliance Administrator's Guide

Last Published: 2019-04-29

Product(s): Appliances (3.1.2)

Platform: 5230,5240,5330,5340

Hardware components that are monitored

The following tables list the hardware components and their attributes that are monitored in the appliance and in the attached storage.

Table: NetBackup 52xx and 53xx appliance hardware that is monitored

Hardware monitored	Data collected
CPU	52xx: Processor, Status, Voltage, Low Watermark, High Watermark, BIOS Firmware 53xx: Processor,Status, Voltage, Low Watermark, High Watermark, BIOS Firmware
Disk	52xx: Slot number, Status, HotSpare Type,Foreign state, Firmware version, Serial number, Capacity, Type, Enclosure ID 53xx: Slot number, Status, Foreign state, Firmware version, HotSpare Type,Serial number, Capacity, Type, Enclosure ID Note: The 5330 appliance includes two hot spares for the OS RAID volumes. When you receive your 5330 appliance, the disks that are located in slot 2 and slot 5 are configured as hot spares. However, if a disk in either RAID volume experiences a hardware error, the appliance uses one of the hot-spare disks to rebuild the RAID volume. When the faulty disk is replaced, the replacement disk becomes the new hot spare. TheDisk icon on the Monitor > Hardware page of the NetBackup Appliance Web Console and the Monitor > Hardware ShowHealth Appliance Disk command in the NetBackup Appliance Shell Menu show which of the disks are currently configured as the hot spares. You can also use the RAID icon on the Monitor > Hardware page or the Monitor > Hardware ShowHealth Appliance RAID command to check if all hot spares are available.
DIMM*	Name, Status, Manufacturer, Part Number, Serial Number, Type, Size, Speed, Uncorrectable Error Count, State Note: The Uncorrectable Error Count represents the number of times a DIMM has encountered an uncorrectable error. The Status column can have values like Uncorrectable Error, Optimal, and Not Populated. Note that if the Status is Uncorrectable Error, the State of the DIMM is Failed. In this scenario, the DIMM needs to be replaced. If the alerts are configured, you will receive an alert if the DIMM has uncorrectable errors. You can monitor the DIMM from the NetBackup Appliance Shell Menu by running the Monitor > Hardware ShowHealth Appliance DIMM command. To reset the uncorrectable error count, run the Support > Cleanup > ResetDIMMErrors command. See the NetBackup Appliance Commands Guide for reference.
Fan	Name, Status, Speed, Low watermark
Power Supply	Status, Wattage, High watermark
RAID	WWID, Name, Status, Capacity, Type, Disks, Write policy, Enclosure ID, Hotspare availability Note: The WWID in the RAID table is a unique device ID of the disk. Clicking a WWID in the RAID table directs you to the Disk tab on the Manage > Storage page of the NetBackup Appliance Web Console. The console highlights the disk that corresponds to the WWID that is clicked. Clicking the highlighted Disk ID (or the WWID) on the Manage > Storage page opens a RAID status details window. The RAID details window provides status information about the RAID and the highlighted storage disk.
Temperature	Type, Temperature, Low watermark, High watermark Note: The temperature readings for the P1 Therm Margin sensor and the P2 Therm Margin sensor are shown as negative values. The negative values indicate how hot (in degrees C) it can get before the CPU reaches the maximum heat tolerance. The low watermark and highwater mark for these sensors is -15 degrees C and -128 degrees C respectively.
Adapter	52xx: Adapter model, Adapter status, BBU status, Rebuild Rate %,BBU Learn Cycle active, Charge, Charging status, Voltage, Temperature, Manufacturing date 53xx: N/A
PCI	52xx: Slot, Details 53xx: Slot, Details, Firmware
Fibre Channel HBA	Status, Mode, PCI slot, Port World Wide Name (WWN), Speed, Remote Port Note: Fibre Channel HBA ports that are marked with Initiator* mode indicate that they are configured for target mode when the SAN Client Fibre Transport media server is active. However, these ports are currently running in initiator mode, which implies that the SAN Client is disabled or it is inactive.
Network Card	Port name, PCI slot, Card model, Serial number, Port speed, MAC address, Link state Note: On a 5330 appliance, there are two Ethernet ports in each 10-Gb Ethernet network interface card that is installed on the appliance. The number of ports depends on the appliance's PCIe slot configuration. See NetBackup 5330 compute node Ethernet port configurations.
Storage Connections	52xx: N/A 53xx: Appliance port, Expansion Storage Shelf port, Status
Storage Status*	52xx: N/A 53xx: Status Note: The Storage Status component monitors the health of the storage array as a whole. If a Storage Status error or warning message appears, the error cannot be acknowledged to suppress notifications. If you have Call Home enabled, Veritas is notified of the error, and a Support ticket is opened on your behalf. Veritas Support contacts you shortly afterward. If you do not have Call Home enabled and you receive a Storage Status error, contact Veritas Support for assistance.
Partition Information*	Partition, Total size, Used percentage, Status Note: In the MSDP partition, the value that is displayed for the Used space may be different from the backup space that is available or used on the MSDP partition. The backup space statistics for the MSDP partition can be obtained by checking the MSDP disk pool sizes from the NetBackup Administration Console.
MSDP*	Queue size, Oldest tlog creation date

*This option is only available in the NetBackup Appliance Shell Menu, with the Main > Monitor > Hardware commands. See the NetBackup Appliance Command Reference Guide for more information.

Table: 52xx Veritas Storage Shelf hardware that is monitored

Hardware monitored	Data collected
Disk	Slot number, Status, Foreign state, HotSpare Type,Firmware version, Serial number, Capacity, Type, Storage shelf ID
Fan	Name, Status, Speed, Low watermark
Power Supply	Status
Temperature	Type, Temperature, High watermark Temperature monitoring includes the following temperature sensors that are located on the storage shelf: I/O Module1 (1) I/O Module1 (2) I/O Module2 (1) I/O Module2 (2) Backplane1 Backplane2 PSU1 (1) PSU1 (2) PSU2 (1) PSU2 (2)

Table: 53xx Primary Storage Shelf hardware that is monitored

Hardware monitored	Data collected
Disk	Location, Status, Capacity, Associated Volume Group, Firmware version, Serial number
Fan	Location, Status
Power Supply	ID, Location, Status
Temperature	Location, Status
BBU	Location, Status
Controller	Location, Status, Data Cache, Controller Firmware, NVSRAM Firmware
Volume	LUN, Status, Associated Volume Group, WWID, Capacity
Volume Group	Volume Group name, Status, Associated Volume Group, RAID level, Capacity, Disks
Storage Connections	Primary Storage Shelf port, Expansion Storage Shelf port, Status Note: This option is only displayed under the Primary Storage Shelf from the NetBackup Appliance Shell Menu. On the NetBackup Appliance Web Console, the connections information is included in the Storage Connections icon under the appliance.

Table: 53xx Expansion Storage Shelf hardware that is monitored

Hardware monitored	Data collected
Disk	Location, Status, Capacity, Associated Volume Group, Firmware version, Serial number
Fan	Location, Status
Power Supply	Location, Status
Temperature	Location, Status