Help for Enterprise Vault Search
- Getting started with Enterprise Vault Search
- Searching for archived items
- Running a simple search
- Running an advanced search
- Working with search results
- Customizing Enterprise Vault Search
- Dialog box descriptions
Running an advanced search
The advanced search feature lets you narrow your search using a query builder which provides criteria, operators, and entry boxes. You can search using multiple criteria including custom fields. The search options vary with the type of archive or folder that you search.
You can save the advanced searches that you use frequently.
When your search includes attachments, your search may match the contents of one or more attachments of mail items. In such cases, you need to view the contents of the attachments in the reading pane to find the search terms.
To run an advanced search
- If simple search is open, click Advanced to open the advanced search.
- Select the folder in which you want to run the search in one of the following ways:
In the sidebar, select the archive or folder.
Click a left-hand drop-down list and select Folder from the ARCHIVE section in the list.
The Select Archive or Folders dialog box opens where you can specify multiple archives or folders for the search.
- Select the options that you need from the lists in the search pane.
Click the plus (+) button to add more search options, if needed. If you make a mistake when you enter the search criteria, click Reset to clear the search fields.
The options available in the drop-down lists vary according to the type of archives you select.
- Enter the words or phrases for which you want to search.
Note the following:
Enterprise Vault Search is not case-sensitive. A search for report also finds Report and REPORT.
Enterprise Vault Search finds occurrences of a complete word or phrase only. For example, a search for enter does not find entertain.
Type an asterisk (*) to represent any number of characters, or a question mark (?) to represent any single character. For example, a search for enter* finds entertain. The asterisk and the question mark are known as wildcard characters. You must use two question mark wildcards (??) to search for a character that is formed by the combining together of two others, such as æ or œ.
- Select or clear Include attachments to include or exclude attachments in the search.
If your search includes attachments and also specifies a date range, the results may contain messages that appear to fall outside the date range. This is because the message attachments have a created date or modified date that falls within the date range, even if the messages themselves do not.
- Click Submit search (the magnifying glass icon) or press Enter.
The search results are displayed in the results pane.