NetBackup™ Status Codes Reference Guide
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 9141
Explanation: NetBackup returns this error code during the rotation of passphrase operation. NetBackup gets this error in the scenarios shown:
Private key, passphrase, and passphrase key files are missing or inaccessible.
Backups of the Private key, passphrase, and passphrase key are present, which suggests a failure in the last operation involving these files.
NetBackup is unable to decrypt the private key file with available passphrase file.
Recommended Action: Perform the following as appropriate:
Verify that the private key, passphrase, and passphrase key files exist at the
keystore
location and have the correct service user permissions. If the files are present but lack the proper permissions, adjust the permissions manually and retry the operation.If backup files are present clean-up the backup files with the
_bkup
suffix and retry the operation.For any other case:
If the issue persists, remove all files from the
keystore
directory, including any hidden files. Depending on your configuration, thekeystore
directory isinstall_dir/var/vxss/credentials/keystore
,install_dir/var/global/vxss/credentials/keystore
,install_path\NetBackup\var\vxss\credentials\keystore
, orinstall_path\NetBackup\var\global\vxss\credentials\keystore
directory.Perform nbcertcmd -getCertificate with reissueToken option for all servers with which the host is registered and retry the operation.
If the issue persists, collect the
nbcert
,nbpxyhelper
, andnbwebservice
logs and contact Veritas Technical Support.
Click here to view technical notes and other information on the Veritas Technical Support website about this status code.