Veritas NetBackup™ Status Codes Reference Guide
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 172
Explanation: When you loaded a volume for a backup or restore, the tape manager (bptm), did not find the expected tape header. This error can mean that a robotic device volume is not in the slot number that is in the Media and Device Management volume configuration. It also can mean that a read error (I/O error) occurred.
Recommended Action: Do the following, as appropriate:
If the volume is in a robot that supports bar codes, verify the robot contents by using a robot inventory option.
If the volume was mounted on a nonrobotic drive, verify that the correct volume was mounted and assigned.
Check the NetBackup Problems report. If it shows a fatal read error, try the operation again with another drive, if possible.
If your configuration has multiple servers or HBAs with access to your tape services, make sure that the SCSI Reserve or Release is configured correctly. (Most likely, the tape services configuration is an SSO configuration.)
For more information on the storage server, please see the NetBackup Administrator's Guide, Volume II, available from the following location:
Click here to view technical notes and other information on the Veritas Support website about this status code.