Cohesity Alta SaaS Protection Administrator's Guide
- Introduction to Cohesity Alta SaaS Protection
- API permissions
- Administrator portal (Web UI)
- Cohesity Alta SaaS Protection Copilot (AI chatbot)
- Manage users and roles
- What is a connector?
- What is a connector?
- Supported SaaS workloads and backup capabilities
- Workflow to protect data using Cohesity Alta SaaS Protection
- Know your subscription details
- About transient errors
- Overview of adding connectors
- Configure General settings
- Configure Capture scope
- Configure User filter
- Configure Group filter
- Configure Folder filter
- Configure credentials
- Configure Custom backup policy and guidelines
- Configure Delete policy for SharePoint Online and guidelines
- Configure Stubbing policy
- Guidelines to configure Stubbing policy for SharePoint Online
- Schedule a backup
- Configure email addresses to get notifications
- Review configuration and edit/save/initiate backup
- Connectors page
- Connector status
- Edit connector configuration
- Delete connectors
- Pre-requisites to setup protection for M365
- Protect Microsoft 365 Multi-Geo tenant
- Protect Exchange Online data
- Protect SharePoint sites and data
- Backup and restore support for SharePoint Online
- Supported and unsupported SharePoint Settings and Types for backup and restore
- Supported Sites and List templates for backup and restore
- Supported SharePoint permission objects for backup and restore
- Setting up SharePoint Online protection with Cohesity Alta SaaS Protection
- Configure additional backup options for SharePoint/Teams site/ OneDrive connectors
- End-user SharePoint data access in Cohesity Alta SaaS Protection
- Run the Delete and Stubbing policies to the SharePoint Online environment
- Backup limitations for SharePoint Online
- Protect Teams sites
- Protect OneDrive data
- Protect Teams chats
- Protect GoogleDrive data
- Protect Gmail data
- Protect Audit logs
- Protect Salesforce data and metada
- Protect Entra ID objects
- Protect Box data
- Protect Slack data
- Protect Email/Message data
- Configure Retention policies
- Perform backups
- View and share backed-up data
- Analytics
- About analytics
- Analytics page and refresh behavior
- Aggregation buckets
- Gain insights into storage utilization
- Gain insights into storage utilization for Entra ID and Salesforce connectors
- Gain insights into blocked activities, most active users, and more
- Gain insights into data volume (size and item count) on legal hold
- Gain insights into data volume (size and item count) saved in different Enhanced cases
- Gain insights into data volume (size and count) under different policies
- Gain insights into data volume (size and item count) under different Tags
- Gain insights into data volume (size and item count) under different Tags behaviors
- Gain insights into storage savings after deduplication and compression
- Gain insights into data ingestion trends
- Perform restores using Administration portal
- About restore
- Prerequisites for restore
- Restore Exchange Online mailboxes
- Restore SharePoint/OneDrive/Teams Sites and data
- Restore Teams chat messages and Teams channel conversations
- Restore O365 audit logs
- Restore Box data
- Restore Google Drive data
- Restore Gmail data
- About Salesforce Data, Metadata, and CRM Content restore and Sandbox seeding
- Guidelines for Schema changes in Salesforce organization to prevent restore failures
- Restore Standard and Custom objects (Structured data restore)
- Custom Object restore - post processing steps
- Restore specific Records (Structured data) using Query filters
- Restore Salesforce CRM Content (Unstructured data restore)
- Restore Salesforce files/documents in Public/Shared libraries (Unstructured data restore)
- Limitations of Salesforce Data restore
- Salesforce Objects not supported for restore
- Key considerations for Salesforce Metadata restore
- Restore Salesforce Metadata
- Limitations of Salesforce Metadata backup and restore
- About Entra ID (Azure AD) objects and records restore
- Restore Slack data
- Restore data to File server
- Set default restore point
- Configure Restore all, Restore all versions, Point-in-time, and Specific range restore options
- Configure email addresses for notifications
- Downloading an item
- Restore dashboard
- Install services and utilities
- About services and utilities
- Pre-requisites to download and install services and utilities
- Downloading services and utilities
- Where to install the services and utilities
- Installing or upgrading services and utilities
- Configuring service accounts for services and utilities
- About the Apps Consent Grant Utility
- Discovery
- Configure Tagging polices
- Configure Tiering policy
- Auditing
- Manage Stors (Storages)
Restore Exchange Online mailboxes
With Cohesity Alta SaaS Protection, you can restore the user's entire mailbox, a specific folder within the mailbox, or an individual mailbox item.
Flexible restore
Restore data back to the original user's mailbox or to another user's mailbox.
Restore data to Group or Teams mailboxes.
Download capability:
You can also download an item to the required location. See Downloading an item.
Duplicate suppression
Suppress duplicate items during restore to avoid multiple instances of the same content.
Note:
When you export large amounts of data directly into a mailbox, ensure that the amount of data does not exceed any mailbox quotas.
To restore Exchange Online data using the Export utility, refer to the following knowledge base article:
How to use the Export Utility (For Admins) to Restore a Mailbox, Folder, or Messages to Exchange
- Access the Administration portal.
- Click Content.
- On the Content page, do the following:
From the upper-left dropdown list, select the Stor that hold the data that you want to restore.
From the dropdown list next to the selected Stor, do any of the following:
To display all data in the selected Stor, select All content.
To view specific data within the Discovery cases, select the required Discovery case.
The connectors are displayed on the left pane. You can enter the name of the specific connector in the Filter by name field to search for a specific connector.
On the left pane, select the connector name.
On the right pane, do any of the following:
To restore the user's entire mailbox, select the check box of the folder displayed.
To restore any specific mailbox item, click the folder, click Active Mailbox > browse for the required folders. For example, Inbox > select the check box of the required folders.
Click Restore.
- On the Restore page, do the following:
From the Restore type dropdown list, select Email.
From the Destination dropdown list, select the restore (export) service that is configured for your tenant.
Do any of the following applicable to your scenarios:
To restore data to the same user's mailbox, do the following:
Click User mailbox.
The email address of the user is populated in the Mailbox email address field.
To restore data to another user's mailbox, do the following:
Click User mailbox.
In the Mailbox email address field, enter the user's email address where you want to restore this mailbox data.
To restore data to the group or Teams mailbox, do the following:
Click Groups/Teams mailbox.
In the Mailbox email address field, enter the email address of the group where you want to restore this item.
Do any of the following applicable to your scenario:
To merge the data into the user's mailbox, enable the Merge active mailbox option.
To restore data to another location, disable the Merge active mailbox option and click Browse. On the Restore page, select the required target location for restore.
Configure the following settings as required:
Suppress duplicates (best effort) check box:
If selected: The duplicate items are suppressed from the restore. That is no duplicate items will be restored.
If cleared: The duplicate items are restored at the destination.
Only restore regular sent messages check box:
If selected: The supported ItemClasses for restore, if the Only restore regular sent messages check box is selected:
ipm.note
ipm.post
If cleared: The supported ItemClasses for restore, if the Only restore regular sent messages check box is cleared:
ipm.distlist
(Only the contact groups that were captured as JSON (post 2.9.387) can be restored.)
ipm.post
ipm.contact
ipm.stickynote
ipm.task
ipm.appointment
ipm.skypeteams.message
ipm.appointment.microsoft.onlinebooking
(Limited support. Items get restored as Appointments and not as Bookings.)
ipm.schedule.meeting.resp.pos
ipm.schedule.meeting.resp.neg
ipm.schedule.meeting.resp.tent
ipm.schedule.meeting.request
ipm.schedule.meeting.canceled
ipm.schedule.meeting.notification.forward
ipm.note.groupmailbox.welcomeemail
ipm.note.enterprisevault.shortcut
IPM.Note.SMIME.MultipartSigned
Unsupported Item Classes
The restore is not supported for the following ItemClasses in regular folders, even if the Restore regular sent messages check box is selected:
ipm.appointment
ipm.contact
ipm.distlist
ipm.task
However, if you want to restore the ItemClasses not listed in the supported list, you can initiate the restore using Export utility and clear the Suppress Unsupported Item Classes check box.
Important: Clearing Suppress Unsupported Item Classes check box option may result in an unexpected behavior for restoring a few unsupported ItemClasses.
Overwrite items checkbox:
If selected: The items already at the destination are replaced with the copy in the backup.
If cleared: The items already at the destination are not replaced with the copy in the backup. Only the changes are merged.
The following restore behavior is observed for the Exchange contacts (with or without Name) and tasks (with or without Name):
Overwrite item check box
Same item available at destination
Result
Selected
Yes
A duplicate item is created at the destination with a different unique ID.
Selected
No
The item from the backup is restored on the destination with a unique ID.
Not selected
Yes
No duplicate entry is created.
Not selected
No
The item from the backup is restored on the destination with a unique ID.
Do any of the following:
To restore all items in the selected backup location, click Restore all.
To restore the items from a specific point in time within the selected backup location, click Point-in-time and then set the date, time, and time zone.
To restore the items that are backed up within a specific range, click Specific Range and specify criteria such as the last 7 days, last 7 hours, and so on.
Enter the email addresses of the users to send a notification on restore completion. Use a semicolon to add multiple email addresses. After all the configurations are completed, click Restore.
Click Restore.
- Navigate to the destination to confirm that the restore is completed successfully.
You can go to the See About Restore dashboard. to see the status of the restore.