Arctera Enterprise Vault™ Insight Surveillance Installation Guide
- Introducing Insight Surveillance
- Preparing to install Insight Surveillance
- Configuration options for Insight Surveillance
- Supported versions of Enterprise Vault in Insight Surveillance environments
- Prerequisites for Arctera Insight Surveillance
- Configuring Outlook to enable the processing of items with many attachments or many recipients
- Setting the Windows and ASP.NET Temp folder permissions
- Security requirements for temporary folders
- Disabling networking facilities that can disrupt a Insight Surveillance environment
- Disabling the Windows Search Service on the Insight Surveillance server
- Ensuring that the Windows Server service is running on the Insight Surveillance server
- Configuring the SQL Server Agent service
- Assigning SQL Server roles to the Vault Service account
- Installing and configuring the SQL full-text search indexing service
- Verifying that Enterprise Vault expands distribution lists
- Configuring Intelligent Review API Authentication and Authorization
- Installing Insight Surveillance
- Installing the Insight Surveillance server software
- Allowing Enterprise Vault to communicate with Insight Surveillance through the Windows firewall
- Creating the configuration database and customer databases
- Configuring a dedicated server for Intelligent Review processing (optional deployment configuration)
- Configuring Insight Surveillance for use in a SQL Server Always On environment
- Installing Insight Surveillance in a clustered environment
- Maximizing security in your Insight Surveillance databases
- Uninstalling Insight Surveillance
- Installing the Insight Surveillance server software
- Appendix A. Ports that Insight Surveillance uses
- Appendix B. Troubleshooting
- Error messages appear in the event log when upgrading to Insight Surveillance 15.2
- Enterprise Vault eDiscovery Manager service not created
- Enterprise Vault eDiscovery Manager service does not start
- "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
- Cannot create or upgrade Insight Surveillance customer databases when Symantec Endpoint Protection is running
- Error messages when the Intelligent Review (IR) API authentication and authorization fails
- Appendix C. Installing and configuring the Enhanced Auditing feature
- Overview
- Prerequisites for the Enhanced Auditing feature
- Installing the Enhanced Auditing feature
- Post installation steps
- Upgrading the Enhanced Auditing setup
- Modifying the Enhanced Auditing setup
- Repairing the Enhanced Auditing setup
- Uninstalling the Enhanced Auditing setup
- Managing access from Arctera Insight Surveillance
Prerequisites for the Enhanced Auditing feature
You must meet the following requirements for the Enhanced Auditing feature.
The Enhanced Auditing feature must be installed on a server other than Arctera Insight Surveillance and Surveillance server. This audit server will host both Auditing API endpoint and optionally Elasticsearch.
The audit server must have a minimum configuration of 8 GB RAM, 2 CPUs, and 100 GB HDD.
Windows Server 2016, Windows Server 2019, Windows Server 2022 or Windows Server 2025
Microsoft .NET 4.7.2
Internet Information Services 8.5 or later version
IIS Security feature - IP and Domain Restrictions feature must be installed using the Roles, Role Services, and Features wizard of the Server Manager console.
ASP .NET Core Runtime 8.0.x Hosting Bundle. The minimum supported version is 8.0.16.
PowerShell 4.0 or later version
Note:
The Enhanced Auditing feature installer installs the other required applications, including Elasticsearch 7.17.4 (only if the existing Elasticsearch is not being used). In case the installer fails to install Elasticsearch, you must manually install it. If you already have installed Elasticsearch, you can use the existing Elasticsearch URL and server details.
Even if the Enhanced Auditing feature is uninstalled, Elasticsearch does not get uninstalled.
Enhanced Auditing is not supported with Elasticsearch version 6. Update to the latest supported version of Elasticsearch for Enhanced Auditing, which is 7.x. (Elasticsearch 8.x is not supported).