Arctera Enterprise Vault™ Insight Surveillance Installation Guide
- Introducing Insight Surveillance
- Preparing to install Insight Surveillance
- Configuration options for Insight Surveillance
- Supported versions of Enterprise Vault in Insight Surveillance environments
- Prerequisites for Arctera Insight Surveillance
- Configuring Outlook to enable the processing of items with many attachments or many recipients
- Setting the Windows and ASP.NET Temp folder permissions
- Security requirements for temporary folders
- Disabling networking facilities that can disrupt a Insight Surveillance environment
- Disabling the Windows Search Service on the Insight Surveillance server
- Ensuring that the Windows Server service is running on the Insight Surveillance server
- Configuring the SQL Server Agent service
- Assigning SQL Server roles to the Vault Service account
- Installing and configuring the SQL full-text search indexing service
- Verifying that Enterprise Vault expands distribution lists
- Configuring Intelligent Review API Authentication and Authorization
- Installing Insight Surveillance
- Installing the Insight Surveillance server software
- Allowing Enterprise Vault to communicate with Insight Surveillance through the Windows firewall
- Creating the configuration database and customer databases
- Configuring a dedicated server for Intelligent Review processing (optional deployment configuration)
- Configuring Insight Surveillance for use in a SQL Server Always On environment
- Installing Insight Surveillance in a clustered environment
- Maximizing security in your Insight Surveillance databases
- Uninstalling Insight Surveillance
- Installing the Insight Surveillance server software
- Appendix A. Ports that Insight Surveillance uses
- Appendix B. Troubleshooting
- Error messages appear in the event log when upgrading to Insight Surveillance 15.2
- Enterprise Vault eDiscovery Manager service not created
- Enterprise Vault eDiscovery Manager service does not start
- "Access is denied" message is displayed when you try to create a customer database on a UAC-enabled computer
- Cannot create or upgrade Insight Surveillance customer databases when Symantec Endpoint Protection is running
- Error messages when the Intelligent Review (IR) API authentication and authorization fails
- Appendix C. Installing and configuring the Enhanced Auditing feature
- Overview
- Prerequisites for the Enhanced Auditing feature
- Installing the Enhanced Auditing feature
- Post installation steps
- Upgrading the Enhanced Auditing setup
- Modifying the Enhanced Auditing setup
- Repairing the Enhanced Auditing setup
- Uninstalling the Enhanced Auditing setup
- Managing access from Arctera Insight Surveillance
Feature comparison: Arctera Insight Surveillance desktop application Vs Arctera Insight Surveillance web application
If you previously used the Arctera Insight Surveillance desktop application and would like to examine the features of both the Insight Surveillance desktop application and the Arctera Insight Surveillance web application, refer to the table provided below.
Feature | Arctera Insight Surveillance Desktop Application* | Arctera Insight Surveillance Web Application | Details |
|---|---|---|---|
Only server installation required | No | Yes | Accessing Arctera Insight Surveillance does not require application installation; server installation alone is sufficient. |
Windows-based Authentication and Authorization | Yes | Yes | |
* The features listed in the Enterprise Vault Compliance Accelerator Desktop Client (known as Arctera Insight Surveillance Desktop Application from Enterprise Vault 15.2 onwards) are available only up to Enterprise Vault version 14.5. | |||
Dashboard: Summary | Yes | Yes | |
Dashboard: Summary: Pin/Unpin Departments | No | Yes | |
Dashboard: Task | Yes | No | Links are provided to perform some tasks. |
Department: User Summary | Yes | Yes | |
Department: User Action | Yes | Yes | |
Department: Department Attributes | Yes | No | |
Department: Role assignment | Yes | Yes | |
Department: Searches | Yes | Yes | |
Department: Searches: Custom Attributes | No | Yes | |
Department: Monitoring Employees | Yes | Yes | |
Department: Archives | Yes | Yes | |
Department: Export | Yes | Yes | |
Department: Hotwords | Yes | Yes | |
Department: Labels | No | Yes | |
Department: Review Comments | No | Yes | |
Research Folders | Yes | No | |
Employees | Yes | Yes | Profile creation and management |
Reports | Yes | Partially yes | |
Monitor | Yes | Yes | |
Application: Roles | Yes | Yes | |
Application: Roles Assignments | Yes | Yes | |
Application: Hotwords | Yes | Yes | |
Application: Label | No | Yes | |
Application: Reviewing Comments | Yes | Yes | |
Application: Searches | Yes | Yes | |
Application: Archives | Yes | Yes | |
Review: Review Pane Actions | Yes | Yes | Copy action is not available in Arctera Insight Surveillance. |
Review: Advanced Filter | No | Yes | Filter on Author/Domain and Subject is provided. |
Review: Filters | Yes | Yes | |
Review: Filters: Sentiment Score | No | Yes | |
Review: Delegate review (on behalf of mode) | Yes | No | |
Review: Printable View | Yes | No | |
Review: Bulk Review | Yes | Yes | |
Review: Review Status | Yes | Yes | |
Review: Research folder review | Yes | Yes | Some actions, such as Escalate, Commit, and Copy are not available in Arctera Insight Surveillance. |
Review: Hit highlight navigation for Hotwords | Yes | Yes | |
Review: Labels | No | Yes | |
Review: Review Comments | No | Yes | |
Review: Hit highlight navigation for Tags | No | Yes | |
Configuration: Search Schedules | Yes | Yes | |
Configuration: Reviewing status | Yes | No | |
Configuration: Import configuration | Yes | No | |
Configuration: Account Information | Yes | No | |
Configuration: Directory Mappings | Yes | No | |
Configuration: Department partitions, Attributes | Yes | No | |
Configuration: Message Types | Yes | No | |
Configuration: Settings | Yes | No | |
Configuration: Audit settings | No | Yes | Modules can be enabled or disabled for auditing purposes. |
Enhanced Auditing | Yes | Yes | |
Audit Viewer | No | Yes | The operations and modifications made to any modules are shown in the . |
Hotword analysis and statistics | Yes | Yes | Hotword analysis is done, and filters and counts are updated to view the statistics. |
Tag (Policy) analysis and statistics | No | Yes | Tag (Policy) analysis is done, and counts are updated to view the statistics. |
Custom attributes | Yes | Yes | |
Intelligent Review | Yes | Yes | |
Advanced Intelligent Review | No | Yes | The relevance score and the reasoning behind classifying the item as Unreviewed Relevant or Unreviewed Irrelevant are provided. Content snippets are added to train the learning model. |
Microsoft Teams Chat and Channel support | No | Yes | |
Audio-Video Transcript support | No | Yes | |
Chinese Wall security | Yes | No | |
Localization of UI and Documentation | Yes | No | Insight Surveillance user interface and user documentation are translated into Japanese, Chinese Simplified, and Chinese Traditional languages for localization purposes. |