NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster
- Introduction to NetBackup on AKS
- Deployment with environment operators
- Assessing cluster configuration before deployment
- Deploying NetBackup
- Preparing the environment for NetBackup installation on AKS
- Recommendations of NetBackup deployment on AKS
- Limitations of NetBackup deployment on AKS
- About primary server CR and media server CR
- Monitoring the status of the CRs
- Updating the CRs
- Deleting the CRs
- Configuring NetBackup IT Analytics for NetBackup deployment
- Managing NetBackup deployment using VxUpdate
- Migrating the node pool for primary or media servers
- Deploying MSDP Scaleout
- Monitoring NetBackup
- Monitoring MSDP Scaleout
- Managing the Load Balancer service
- Performing catalog backup and recovery
- Managing MSDP Scaleout
- About MSDP Scaleout maintenance
- Uninstalling MSDP Scaleout from AKS
- Troubleshooting
- View the list of operator resources
- View the list of product resources
- View operator logs
- View primary logs
- Pod restart failure due to liveness probe time-out
- Socket connection failure
- Resolving an invalid license key issue
- Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
- Resolving the issue where the NetBackup server pod is not scheduled for long time
- Resolving an issue where the Storage class does not exist
- Resolving an issue where the primary server or media server deployment does not proceed
- Resolving an issue of failed probes
- Resolving token issues
- Resolving an issue related to insufficient storage
- Resolving an issue related to invalid nodepool
- Resolving a token expiry issue
- Resolve an issue related to inconsistency in file ownership
- Resolve an issue related to KMS database
- Resolve an issue related to pulling an image from the container registry
- Resolving an issue related to recovery of data
- Check primary server status
- Pod status field shows as pending
- Ensure that the container is running the patched image
- Getting EEB information from an image, a running container, or persistent data
- Appendix A. CR template
Resolving an invalid license key issue
The NetBackup is not installed because the license key is invalid.
Pod remains in running state for long time and the installation log at /mnt/nblogs/setup-server.log displays the following error:
ERROR: No valid license key for NetBackup Server or Enterprise Server
When you deploy NetBackup for the first time, perform the steps for primary CR and media CR.
To resolve an invalid license key issue for Primary/Media CR
- Get the configmap name created for primary CR or media CR using the following command:
kubectl get configmap -n <namespace>
- Edit the license key stored in configmap using the following command:
kubectl edit configmap <primary/media-configmap-name> -n <namespace>
- Update value for ENV_NB_LICKEY key in the configmap with correct license key and save.
- Delete respective primary/media pod using the following command:
kubectl delete pod<primary/media-pod-name> -n <namespace>
New pod is auto created with updated license key value.
- Edit environment CR with updated license key and save using the following command:
kubectl edit environments.netbackup.veritas.com -n <namespace>
To resolve an invalid license key issue for Media CR
- Delete the media server CR by removing the mediaServer section in
environment.yamland save the changes.Note:
Ensure that you copy spec information of the media server CR. The spec information is used to reapply the media server CR.
- Apply the new changes using the kubectl apply -f <environment.yaml> command.
- Delete respective persistent volume claim using the kubectl delete pvc <pvc_name> -n <namespace> command. Any available persisted data is deleted.
- Add the mediaServer section, update the license key, and reapply the
environment.yamlusing the kubectl apply -f <environment.yaml> command.