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NetBackup™ Deployment Guide for Azure Kubernetes Services (AKS) Cluster
Last Published:
2022-03-28
Product(s):
NetBackup (10.0)
- Introduction to NetBackup on AKS
- Deployment with environment operators
- Assessing cluster configuration before deployment
- Deploying NetBackup
- Preparing the environment for NetBackup installation on AKS
- Recommendations of NetBackup deployment on AKS
- Limitations of NetBackup deployment on AKS
- About primary server CR and media server CR
- Monitoring the status of the CRs
- Updating the CRs
- Deleting the CRs
- Configuring NetBackup IT Analytics for NetBackup deployment
- Managing NetBackup deployment using VxUpdate
- Migrating the node pool for primary or media servers
- Deploying MSDP Scaleout
- Monitoring NetBackup
- Monitoring MSDP Scaleout
- Managing the Load Balancer service
- Performing catalog backup and recovery
- Managing MSDP Scaleout
- About MSDP Scaleout maintenance
- Uninstalling MSDP Scaleout from AKS
- Troubleshooting
- View the list of operator resources
- View the list of product resources
- View operator logs
- View primary logs
- Pod restart failure due to liveness probe time-out
- Socket connection failure
- Resolving an invalid license key issue
- Resolving an issue where external IP address is not assigned to a NetBackup server's load balancer services
- Resolving the issue where the NetBackup server pod is not scheduled for long time
- Resolving an issue where the Storage class does not exist
- Resolving an issue where the primary server or media server deployment does not proceed
- Resolving an issue of failed probes
- Resolving token issues
- Resolving an issue related to insufficient storage
- Resolving an issue related to invalid nodepool
- Resolving a token expiry issue
- Resolve an issue related to inconsistency in file ownership
- Resolve an issue related to KMS database
- Resolve an issue related to pulling an image from the container registry
- Resolving an issue related to recovery of data
- Check primary server status
- Pod status field shows as pending
- Ensure that the container is running the patched image
- Getting EEB information from an image, a running container, or persistent data
- Appendix A. CR template
Resolving token issues
Media server installation log displays the following error in /mnt/nblogs/setup-server.logs:
nbcertcmd: The -getCertificate operation failed for server <primaryServerName>, EXIT STATUS 5940: Reissue token is mandatory, please provide a reissue token
NetBackup media server and NetBackup primary server were in running state. Media server persistent volume claim or media server pod is deleted. In this case, reinstallation of respective media server can cause the issue.
To resolve token issues
- Open the NetBackup web UI using primary server hostname given in the primary server CR status.
- Navigate to Security > Host Mappings.
- Click Actions > Allow auto reissue certificate for the respective media server name.
- Delete data and logs PVC for respective media server only using the kubectl delete pvc <pvc-name> -n <namespace> command.
The persisted data is deleted.
- Delete respective media server pod using kubectl delete <pod-name> -n <namespace> command.
New media server pod and new PVCs for the same media server are created.