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NetBackup IT Analytics Exporter Installation and Configuration Guide
Resolve Windows exporter issues
- Ensure the Windows exporter service is running from the Windows Services console. The service available by the name NetBackup IT Analytics Windows Exporter Service. Restart the service if required.
- Ensure the metrics exposed by the Windows exporter on the specified path is reachable. All metrics are exposed on the running host at port 9182 and path
/metrics.To check:
Open any of the installed browsers on the same host.
Check the output given by the URL http://127.0.0.1:9182/metrics.
If you seen some output on the browser then it is working fine, else restart the service and check again.
- Check whether following Windows exporter logs are available on the Windows host.
Detailed logs are available under
<INSTALLATION_PATH>/ITAnalytics/logs/.ITAnalyticsWindowsExporterService.<TIME_STAMP>.logon Windows host.itanalyticswindowsexporterservice-stderr.<TIME_STAMP>.logon Windows host.itanalyticswindowsexporterservice-stdout.<TIME_STAMP>.logon Windows host.