NetBackup™ Web UI Cloud Administrator's Guide

Last Published:
Product(s): NetBackup (9.1)
  1. Introducing the NetBackup web user interface
    1.  
      About the NetBackup web UI
    2.  
      Terminology
    3.  
      Sign in to the NetBackup web UI
    4.  
      Sign out of the NetBackup web UI
  2. Monitoring NetBackup
    1.  
      The NetBackup dashboard
    2.  
      Monitoring jobs
    3.  
      Filter jobs in the job list
  3. Managing and protecting cloud assets
    1.  
      About protecting cloud assets
    2.  
      Limitations and considerations
    3. Configure CloudPoint servers in NetBackup
      1.  
        Configure a third-party CA certificate
      2.  
        Add a CloudPoint server
      3. Add a cloud provider for a CloudPoint server
        1.  
          IAM Role for AWS Configuration
      4.  
        Associate media servers with a CloudPoint server
      5.  
        Discover assets on CloudPoint server
      6.  
        Edit a CloudPoint server
      7.  
        Enable or disable a CloudPoint server
      8.  
        (Optional) Add the CloudPoint extension
    4. Managing intelligent cloud groups
      1.  
        Create an intelligent cloud group
      2.  
        Delete an intelligent cloud group
    5. Protecting cloud assets or intelligent cloud groups
      1.  
        Customize or edit protection for cloud assets or intelligent groups
      2.  
        Remove protection from cloud assets or intelligent groups
    6.  
      AWS and Azure government cloud support
    7. About protecting Microsoft Azure resources using resource groups
      1.  
        Before you begin
      2.  
        Limitations and considerations
      3. About resource group configurations and outcome
        1.  
          Examples of resource group configurations
      4.  
        Troubleshoot resource group permissions
    8.  
      Configuring backup schedule for cloud workloads
    9.  
      Backup options for cloud workloads
    10.  
      Configure snapshot replication
    11.  
      Protect applications in-cloud with application consistent snapshots
  4. Recovering cloud assets
    1.  
      Recovering cloud assets
    2.  
      Perform rollback recovery of cloud assets
  5. Performing granular restore
    1.  
      About granular restore
    2.  
      Supported environment list
    3.  
      List of supported file systems
    4.  
      Before you begin
    5.  
      Limitations and considerations
    6.  
      Restoring files and folders from cloud virtual machines
    7.  
      Restoring volumes on cloud virtual machines
    8.  
      Troubleshooting
  6. Troubleshooting protection and recovery of cloud assets
    1.  
      Troubleshoot cloud workload protection issues

Troubleshoot cloud workload protection issues

Review the following log files to troubleshoot any issues with protection of cloud assets:

During troubleshooting, ensure that you have also reviewed the limitations. See Limitations and considerations.

For troubleshooting issues, see the NetBackup Status Codes Reference Guide.

To view the CloudPoint log files, see the CloudPoint logs topic in the Veritas NetBackup CloudPoint Install and Upgrade Guide.

Log files for configuration

Use the following logs to troubleshoot cloud configuration issues.

Table: Log files for configuration

Process

Logs

tpconfig

tpconfig command is one way for registering CloudPoint in NetBackup.

Windows

NetBackup install path/volmgr/debug/tpcommand

UNIX

/usr/openv/volmgr/debug/tpcommand

nbwebservice

Plug-ins are configured using NetBackup REST API.

Windows

NetBackup install path/webserver/logs

UNIX

/usr/openv/wmc/webserver/logs

/usr/openv/logs/nbwebservices

nbemm

nbemm stores the CloudPoint server and plug-in information in EMM database

Windows

NetBackup install path/path/logs/nbemm

UNIX

/usr/openv/logs/nbemm

Log files for asset discovery

Use the following logs to troubleshoot asset discovery issues.

Table: Log files for asset discovery

Process

Logs

ncfnbcs

Verifies if discovery was completed or not.

Windows

NetBackup install path/bin/vxlogview - o 366

UNIX

/usr/openv/netbackup/bin/vxlogview -o 366

Picloud

Provides the details of discovery operation.

Windows

NetBackup install path/bin/vxlogview - i 497

UNIX

/usr/openv/netbackup/bin/vxlogview -i 497

nbwebservice

To get details about the asset database workflows that are part of the discovery operation.

Note:

Refer to the same log files for details of assets that are added to protection plan.

Windows

NetBackup install path/webserver/logs

UNIX

/usr/openv/wmc/webserver/logs

/usr/openv/logs/nbwebservices

Log files for snapshot creation

Use the following logs to troubleshoot snapshot creation issues.

Table: Log files for snapshot creation

Process

Logs

nbpem

nbpem PID for given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - o 116

UNIX

/usr/openv/netbackup/bin/vxlogview -o 116

nbjm

nbjm PID for given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - o 117

UNIX

/usr/openv/netbackup/bin/vxlogview -o 117

nbcs

nbcs PID for given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - i 366 -P nbcs_process_id

UNIX

/usr/openv/netbackup/bin/vxlogview -i 366 -P nbcs_process_id

The nbcs logs are available at the following location:

Windows

NetBackup install path/logs/ncfnbcs

UNIX

/usr/openv/logs/ncfnbcs

nbrb

nbrb is requested to provide a media server for a given job. For Cloud, a particular media server is picked up from the associated list of media servers for a CloudPoint server.

Windows

NetBackup install path/bin/vxlogview - o 118

UNIX

/usr/openv/netbackup/bin/vxlogview -i 118

Log files for restore operations

Use the following logs to troubleshoot restore issues.

Table:

Process

Logs

nbwebservice

The snapshot restore operation is triggered by NetBackup REST API.

Windows

NetBackup install path/webserver/logs

UNIX

/usr/openv/wmc/webserver/logs

/usr/openv/logs/nbwebservices

bprd

The NetBackup REST API communicates with bprd to initiate restore

Windows

NetBackup install path/netbackup/logs

UNIX

/usr/openv/netbackup/logs/bprd

ncfnbcs

nbcs PID for given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - i 366 -P nbcs_process_id

UNIX

/usr/openv/netbackup/bin/vxlogview -i 366 -P nbcs_process_id

Log files for snapshot deletion

Use the following logs to troubleshoot snapshot deletion issues.

Table: Log files for snapshot deletion

Process

Logs

bpdm

The snapshot delete or clean-up operation is triggered by bpdm.

Windows

NetBackup install path/netbackup/logs

UNIX

/usr/openv/netbackup/logs/bpdm

ncfnbcs

nbcs PID for given job is available in the NetBackup activity monitor.

Windows

NetBackup install path/bin/vxlogview - i 366 -P nbcs_process_id

UNIX

/usr/openv/netbackup/bin/vxlogview -i 366 -P nbcs_process_id

Pre-recovery check fails with access denied error during alternate location restore

When attempting to perform recovery of a VM from a backup image copy, if you do not have the required privileges assigned to your role to perform alternate location restore, you encounter the error during the pre-recovery check operation.

This may happen when you have privilege to perform only original location recovery, and you are trying to do alternate location recovery.

Workaround

  • While doing original location restore, do not change any pre-populated fields in the pre-recovery page.

  • If you want to perform alternate location recovery, ensure that you have the required privileges.