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Arctera™ Insight Surveillance Web Client Reviewer's Guide
- Introducing Arctera Insight Surveillance
- Getting started
- Working with dashboard widgets
- Managing department-level searches
- About department-level searches
- Guidelines for effective searches
- Creating and running department-level searches
- Pausing and resuming searches
- Downloading search details for archives
- Disabling scheduled searches
- Previewing search results
- Accepting search results
- Rejecting a search result
- Resubmitting a search
- Managing reviews
- About reviewing with Insight Surveillance
- Understanding the Review page
- Rearranging columns in the item list pane
- Changing the Preview pane position
- Filtering the items in the Review pane
- Reviewing the Audio-Video Transcript type items
- Reviewing searched items
- Reviewing research folder items
- Reviewing department items
- Viewing Intelligent Review Details
- Adding or removing text for machine learning
- Assigning review status to items
- Viewing hotwords highlighting
- Viewing hotwords in collaboration message
- Viewing tags highlighting
- Viewing tags in collaboration message
- Viewing the full content in a new window
- Adding comments to items
- Escalating the review items
- Applying labels to items
- Viewing history of items
- Printing the original versions of items
- Printing and downloading the items and attachments
Adding or removing text for machine learning
To review items and add or remove text for machine learning
- In the left navigation pane, click Review.
- Search for and select the department of which you want to review items.
Note:
Insight Surveillance lists all departments. You can use the filtering options to search the required department. Options include filtering by department name, exception employees, and reviewers associated with the department.
- (Optional) To reset the filtering criteria, click Clear, and set a new criterion.
- Click Apply.
- To review the searched and filtered emails, select the item to view its details in the reading pane.
The application displays email details and content in the Preview pane.
- On the Preview tab of the reading pane, ensure that the Learning action bar is displayed.
Learning action bar lets you select the text samples for the intelligent review process. You can add or remove the selected text samples from the item being reviewed.
To add text to the machine learning algorithm, select the desired text from the review item content or its attachment (if available), and click the add icon, located within the boxed area in the image above
To remove text to the machine learning algorithm, select the desired text from the review item content or its attachment (if available), and click the remove icon, located within the boxed area in the image above.
Note:
You can select up to 3000 characters in a single selection block from review item content or each attachment. Intelligent Review feature uses this data for identifying, categorizing, and quickly delivering items to reviewers.
Note:
The add or remove text for the machine learning feature is not available for Microsoft Teams chat and channel messages and the associated attachments.