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Arctera™ Insight Surveillance Web Client Reviewer's Guide

Last Published:
Product(s): Veritas Alta Surveillance (1.0)
  1. Introducing Arctera Insight Surveillance
    1.  
      About Insight Surveillance
    2.  
      Key features of Insight Surveillance
    3.  
      Feature comparison: Enterprise Vault Compliance Accelerator Desktop Client Vs Insight Surveillance web client
    4.  
      About Insight Surveillance system security
    5.  
      Insight Surveillance multi-tier architecture
    6.  
      System requirements
  2. Getting started
    1.  
      Signing in to Insight Surveillance
    2.  
      Signing out from Insight Surveillance
  3. Working with dashboard widgets
    1.  
      Understanding the Dashboard page
    2.  
      Viewing status summary of recently reviewed departments
    3.  
      Pinning and unpinning departments to view review status
    4.  
      Changing the order of pinned departments
    5.  
      Viewing the review status summary of escalated items
    6.  
      Viewing a summary of searches and exports
  4. Managing department-level searches
    1.  
      About department-level searches
    2.  
      Guidelines for effective searches
    3.  
      Creating and running department-level searches
    4.  
      Pausing and resuming searches
    5.  
      Downloading search details for archives
    6.  
      Disabling scheduled searches
    7.  
      Previewing search results
    8.  
      Accepting search results
    9.  
      Rejecting a search result
    10.  
      Resubmitting a search
  5. Managing reviews
    1.  
      About reviewing with Insight Surveillance
    2.  
      Understanding the Review page
    3.  
      Rearranging columns in the item list pane
    4.  
      Changing the Preview pane position
    5.  
      Filtering the items in the Review pane
    6.  
      Reviewing the Audio-Video Transcript type items
    7.  
      Reviewing searched items
    8.  
      Reviewing research folder items
    9.  
      Reviewing department items
    10.  
      Viewing Intelligent Review Details
    11.  
      Adding or removing text for machine learning
    12.  
      Assigning review status to items
    13.  
      Viewing hotwords highlighting
    14.  
      Viewing hotwords in collaboration message
    15.  
      Viewing tags highlighting
    16.  
      Viewing tags in collaboration message
    17.  
      Viewing the full content in a new window
    18.  
      Adding comments to items
    19.  
      Escalating the review items
    20.  
      Applying labels to items
    21.  
      Viewing history of items
    22.  
      Printing the original versions of items
    23.  
      Printing and downloading the items and attachments

Viewing tags in collaboration message

Insight Surveillance provides the option to highlight classification tags that are applied to the searched item. Tags are highlighted only if the items are applied with at least one tag. The item can have multiple tags applied to it. You can hover over the highlighted content to see the tags applied to it. If the collaboration message contains hotwords and tagged instances, the hotwords are highlighted in yellow color and the tags are highlighted in green color. Note that, highlighting applies to both the collaboration message content and the attachment name.

  • To enable classification hit highlighting, make the following site-level changes in your Enterprise Vault environment.

Prerequisite

To enable classification hit highlighting, make the following site-level changes in your Enterprise Vault environment:

  1. Open the Enterprise Vault Administration Console and from the navigation pane on the left, right-click the Enterprise Vault site and then click Properties.
  2. In the Site Properties dialog box, click Advanced.
  3. On the Advanced tab, modify the Retrieve classification policy match information setting and change it's value to ON.
  4. Click OK to save the changes.

To view highlighted tags in a collaboration message

  1. In the left navigation pane, click Review.
  2. Search for and select the department for which you want to review items.

    Note:

    Insight Surveillance lists all departments. You can use the filtering options to search the required department. Options include filtering by department name, exception employees, and reviewers associated with the department.

  3. (Optional) To reset the filtering criteria, click Clear, and set a new criterion.
  4. Click Apply.

    The application displays emails and collaboration messages from the selected departments.

  5. Select a Teams Chat or Channel item to view its details in the Preview pane.

    Note:

    Tagged content is highlighted in green color. Highlighting is shown only if at least one tag is applied to the review item.

  6. To view other tagged content, click the Kebab icon.

    To view older chat messages, click Scroll On and then scroll up or down to scan through the messages.

  7. To view the tag that is applied to the review item, hover over the tagged content.