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Arctera™ Insight Surveillance Web Client Reviewer's Guide

Last Published:
Product(s): Veritas Alta Surveillance (1.0)
  1. Introducing Arctera Insight Surveillance
    1.  
      About Insight Surveillance
    2.  
      Key features of Insight Surveillance
    3.  
      Feature comparison: Enterprise Vault Compliance Accelerator Desktop Client Vs Insight Surveillance web client
    4.  
      About Insight Surveillance system security
    5.  
      Insight Surveillance multi-tier architecture
    6.  
      System requirements
  2. Getting started
    1.  
      Signing in to Insight Surveillance
    2.  
      Signing out from Insight Surveillance
  3. Working with dashboard widgets
    1.  
      Understanding the Dashboard page
    2.  
      Viewing status summary of recently reviewed departments
    3.  
      Pinning and unpinning departments to view review status
    4.  
      Changing the order of pinned departments
    5.  
      Viewing the review status summary of escalated items
    6.  
      Viewing a summary of searches and exports
  4. Managing department-level searches
    1.  
      About department-level searches
    2.  
      Guidelines for effective searches
    3.  
      Creating and running department-level searches
    4.  
      Pausing and resuming searches
    5.  
      Downloading search details for archives
    6.  
      Disabling scheduled searches
    7.  
      Previewing search results
    8.  
      Accepting search results
    9.  
      Rejecting a search result
    10.  
      Resubmitting a search
  5. Managing reviews
    1.  
      About reviewing with Insight Surveillance
    2.  
      Understanding the Review page
    3.  
      Rearranging columns in the item list pane
    4.  
      Changing the Preview pane position
    5.  
      Filtering the items in the Review pane
    6.  
      Reviewing the Audio-Video Transcript type items
    7.  
      Reviewing searched items
    8.  
      Reviewing research folder items
    9.  
      Reviewing department items
    10.  
      Viewing Intelligent Review Details
    11.  
      Adding or removing text for machine learning
    12.  
      Assigning review status to items
    13.  
      Viewing hotwords highlighting
    14.  
      Viewing hotwords in collaboration message
    15.  
      Viewing tags highlighting
    16.  
      Viewing tags in collaboration message
    17.  
      Viewing the full content in a new window
    18.  
      Adding comments to items
    19.  
      Escalating the review items
    20.  
      Applying labels to items
    21.  
      Viewing history of items
    22.  
      Printing the original versions of items
    23.  
      Printing and downloading the items and attachments

Printing and downloading the items and attachments

Besides the HTML-rendered view of the items in the Preview pane, you can print and download the item in its original form. The downloaded items exclude audit-specific information, like reviewer comments. To obtain the item and its audit information, you need to export the item.

Note:

Insight Surveillance does not support previewing certain file types, such as .dll and .exe and large files (over 10MB to maintain browser responsiveness). For compressed files, Insight Surveillance supports previewing only the .zip file format and does not support other formats like .7z, .tar, and so on.

You must possess the Review Messages permission to download items. By default, all reviewers and supervisors have this permission.

To print and download the item and attachment

  1. In the left navigation pane, click Review.
  2. Filter the items in the review pane. See Filtering the items in the Review pane.

    In the items grid, a list of review items from the selected departments appears.

  3. Select the review item in the items grid, and access the Preview tab as shown in the sample image below.

    Note:

    If you select multiple items, you cannot print or download these items simultaneously.

  4. Do the following as required.

    • To download an attachment, hover over the attachment, and click the Download icon. The file is downloaded to a location based on your settings, mostly in the Downloads folder.

    • To download the original version of item, click the kebab icon and click Download.

    • To print the item, click the kebab icon and click Print.

      In the Print dialog box, ensure the correct file format and specify the location to save the file.