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IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): NetBackup IT Analytics (11.7)
  1. Installation overview
    1.  
      IT Analytics components
    2.  
      Standard or Shared Services licensing edition
    3.  
      Install options
    4.  
      Multi-language support and locale considerations (Windows)
    5.  
      Third-party and open source products used
  2. Install IT Analytics on a Windows server
    1.  
      Step-1: Get the IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Pre-installation configuration
    4. Step-4: Installing Oracle application binaries
      1.  
        Troubleshoot the Oracle installation
    5.  
      Step-5: Installing Portal application binaries
    6.  
      Step-6: Log into the Portal
    7.  
      Step-7: Install the license key file
    8. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About IT Analytics version and license
      3.  
        View License Details
    9. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    5.  
      Data Collector upgrades
    6.  
      Troubleshooting - manual Data Collector upgrades
    7.  
      Troubleshoot - Downgrade of Data Collector is not supported
    8.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Windows
    9.  
      Collector updates from the IT Analytics Portal
    10.  
      Upgrade methods to incorporate enterprise objects
  4. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows October 2024 patch
  5. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new Windows server

Collector updates from the IT Analytics Portal

  1. Log in to the IT Analytics portal, and navigate to Admin>Data Collection>Collector Updates.

  2. Select the Data Collector that failed to upgrade.

  3. Verify if either aptare.jar or Upgrade Manager failed to upgrade.

  4. Click Upgrade Both, Upgrade aptare.jar, or Update Upgrade Manager, depending on what failed to upgrade. Allow up to an hour for completion, depending on the size of your system.

  5. Contact Cohesity Support for additional issues.