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IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): NetBackup IT Analytics (11.7)
  1. Installation overview
    1.  
      IT Analytics components
    2.  
      Standard or Shared Services licensing edition
    3.  
      Install options
    4.  
      Multi-language support and locale considerations (Windows)
    5.  
      Third-party and open source products used
  2. Install IT Analytics on a Windows server
    1.  
      Step-1: Get the IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Pre-installation configuration
    4. Step-4: Installing Oracle application binaries
      1.  
        Troubleshoot the Oracle installation
    5.  
      Step-5: Installing Portal application binaries
    6.  
      Step-6: Log into the Portal
    7.  
      Step-7: Install the license key file
    8. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About IT Analytics version and license
      3.  
        View License Details
    9. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    5.  
      Data Collector upgrades
    6.  
      Troubleshooting - manual Data Collector upgrades
    7.  
      Troubleshoot - Downgrade of Data Collector is not supported
    8.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Windows
    9.  
      Collector updates from the IT Analytics Portal
    10.  
      Upgrade methods to incorporate enterprise objects
  4. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows October 2024 patch
  5. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new Windows server

Third-party and open source products used

When you install the portal and reporting database, you install a compilation of software, which includes open source and third-party software.

For a list of open source components and licenses, see the license.txt file on the portal server.

Table: Open Source Products Used

Software Product

Linux

Windows

Apache HTTP Web Server

2.4.66

2.4.66

Apache Tomcat Java Servlet Engine

10.1.49

10.1.49

Java

Amazon Corretto 17.0.18.9.1

Amazon Corretto 17.0.18.9.1

Kafka

3.4.0.11

3.4.0.11

Oracle 19c

19c: 19.3.0.0.0

19c: 19.3.0.0.0

If other versions of the above components are already running on the designated IT Analytics system, or other components are utilizing resources (such as specific ports) typically used by IT Analytics, the product usually can be reconfigured to work around these conflicts; however, this cannot be guaranteed.

*Refer to Support for updated binaries as they become available.