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IT Analytics Installation and Upgrade Guide for Windows

Last Published:
Product(s): NetBackup IT Analytics (11.7)
  1. Installation overview
    1.  
      IT Analytics components
    2.  
      Standard or Shared Services licensing edition
    3.  
      Install options
    4.  
      Multi-language support and locale considerations (Windows)
    5.  
      Third-party and open source products used
  2. Install IT Analytics on a Windows server
    1.  
      Step-1: Get the IT Analytics license key file
    2.  
      Step-2: Portal and database deployment strategies
    3.  
      Step-3: Pre-installation configuration
    4. Step-4: Installing Oracle application binaries
      1.  
        Troubleshoot the Oracle installation
    5.  
      Step-5: Installing Portal application binaries
    6.  
      Step-6: Log into the Portal
    7.  
      Step-7: Install the license key file
    8. Verify the current license configuration
      1.  
        Run the License Summary report
      2.  
        About IT Analytics version and license
      3.  
        View License Details
    9. Next steps
      1.  
        Performing a cold backup of the database
      2.  
        Recommended database backup process
  3. Upgrade IT Analytics Portal on Windows
    1.  
      Overview
    2.  
      Upgrade path
    3.  
      Before upgrading
    4. Upgrade IT Analytics Portal
      1.  
        Upgrading a shared services environment
      2.  
        Run the upgrade utility installer (Windows)
      3.  
        Running the upgrade utility
      4. Attribute merging during the Portal upgrade
        1.  
          Attribute management during the Portal upgrade
    5.  
      Data Collector upgrades
    6.  
      Troubleshooting - manual Data Collector upgrades
    7.  
      Troubleshoot - Downgrade of Data Collector is not supported
    8.  
      Troubleshoot Data Collector upgrade manager upgrade failure and collector bundle download failure on Windows
    9.  
      Collector updates from the IT Analytics Portal
    10.  
      Upgrade methods to incorporate enterprise objects
  4. Oracle patches for the database server
    1.  
      Install Oracle 19c Windows October 2024 patch
  5. Upgrade and migrate to a new server
    1.  
      Upgrade and migrate to a new Windows server

IT Analytics components

IT Analytics Portal installation involves deployments of the product components and the install mechanism allows you to choose the deployment option depending on your environment.

The following components are installed during the Portal installation:

  • Portal Server: The server on which the IT Analytics Portal Server software resides.

  • Portal Server Software: The binaries, SQL scripts, configuration files, and open-source and third-party software products needed to retrieve and render reporting data from the Reporting Database.

  • Reporting Database: The Oracle database that stores all the report data. The Reporting Database is usually installed on the Portal server.

After the Portal installation, you are also required to install the Data Collector software on a separate server to retrieve and report data for analytics.