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Arctera Insight Information Governance Installation Guide

Last Published:
Product(s): Data Insight (7.2.2)
Platform: Windows
  1. Understanding the Arctera Insight Information Governance architecture
    1.  
      About Arctera Insight Information Governance
    2.  
      About the Management Server
    3. About the Collector worker node
      1.  
        About the Collector
      2.  
        About the Scanner
    4.  
      About the Indexer worker node
    5.  
      About the Classification worker node
    6.  
      About the Self-Service Portal node
    7.  
      About Communication Service
    8.  
      About the DataInsightWatchdog service
    9.  
      About the DataInsightWorkflow service
    10. About Arctera Insight Information Governance installation tiers
      1.  
        About three-tier installation
      2.  
        About two-tier installation
      3.  
        About single-tier installation
  2. Preinstallation
    1.  
      Pre-installation steps
    2.  
      Minimum system requirements
    3.  
      System requirements for classification components
  3. Installing Arctera Insight Information Governance
    1.  
      About installing Arctera Insight Information Governance
    2.  
      Federal Information Processing Standards (FIPS)
    3.  
      Performing a single-tier installation
    4.  
      Performing a two-tier installation
    5.  
      Performing a three-tier installation
    6.  
      Installing the Management Server
    7.  
      Installing the worker node
    8.  
      Installing the Classification Server
    9.  
      Installing the Self-Service Portal
    10.  
      Installing a Linux Classification Server or Collector worker node
    11.  
      Installing Arctera Insight Information Governance in Azure Cloud Environment
    12.  
      Installing Arctera Insight Information Governance in AWS Cloud Environment
  4. Upgrading Arctera Insight Information Governance
    1.  
      Upgrading Information Governance to 7.2.2
    2.  
      Upgrading the product data using the Upgrade Data Wizard
    3.  
      Names and locations of cache files
    4.  
      Upgrading the Information Governance web service for SharePoint
  5. Post-installation configuration
    1.  
      Post-installation configuration
    2.  
      Registering the worker node
    3. About post-installation security configuration for Management Server
      1.  
        About SSL client/server certificates
      2.  
        Enabling CA signed certificates for inter-node communication
      3.  
        Generating Management Console certificate
    4.  
      Configuring your corporate firewall
  6. Installing Windows File Server agent
    1.  
      About Windows File Server agent
    2.  
      Installing Windows File Server agent manually
    3.  
      Configuring the Windows File Server using ConfigureWindowsFileServer.exe
  7. Getting started with Information Governance
    1.  
      About the Information Governance Management Console
    2.  
      Logging in to the Information Governance Management Console
    3.  
      Logging out of the Information Governance Management Console
    4.  
      Displaying online help
  8. Uninstalling Arctera Insight Information Governance
    1.  
      Uninstalling Arctera Insight Information Governance
  9. Appendix A. Installing Information Governance using response files
    1.  
      About response files
    2.  
      Installing Information Governance using response files
    3.  
      Sample response files

Pre-installation steps

Before you install the Arctera Insight Information Governance servers, verify the following:

  • Pre-installation steps

  • Minimum system requirements for Information Governance components

  • System requirements for classification components

  • The Information Governance host has a minimum of 10 GB of available disk space.

  • If you want to disable NTLM as an authentication method: There should be at least one Active Directory user (non-local), configured in DI, who can authenticate using Kerberos.

  • The Management Server node can connect to the domain controller of each domain that needs to be scanned.

  • The Information Governance server that hosts the Collector worker node can connect to the filers that it is supposed to monitor.

  • A bi-directional network connection on port 8383 exists between the Management Server and the worker node(s), and between the worker node(s).

  • The firewall is configured to allow https/http access to the required ports. The Management Server should also be allowed access to http://sort.veritas.com, either directly or through a proxy, to get patch notifications.

  • The keystore file (commd.keystore) that enables secure communication between the worker node and the Management Server is copied to the worker node from the Management Server.

    Note:

    Manually copying the commd.keystore file is only necessary if installing the nodes individually. If you are using the push install feature, handling the commd.keystore is part of the feature.

    See Registering the worker node.

  • You have obtained the credentials required during software installation. These credentials are required to log into the Information Governance Console after the installation.

    Note:

    Additional credentials are required when you configure storage repositories and directory services, and for scanning of shares, site collections or equivalent data sources. For a list of these credentials, see the Arctera Insight Information Governance Administrator's Guide.

  • Prepare for SMTP Alerting. When installing the Management Server, ensure that you have the details of your SMTP server and authentication details, if any, available.

  • Prepare for Exclude Rules. Gather a list of paths to be excluded while scanning. For access events, gather a list of IP addresses, user accounts, or file extensions whose access events should be ignored. For more details, see the Arctera Insight Information Governance Administrator's Guide.

  • If you plan to enable Smart Classification, apply the following Windows updates on the Indexer nodes:

Note:

To allow classification of images, a software called Tesseract is installed on the Management Server, Collector nodes, and Classification server on Windows machines during the installation of Information Governance. The default location for the Tesseract installation is C:\Program Files (x86)\Tesseract-OCR.